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Customer Ratings & Reviews

Your price for this item is $169.00
The comparable value price is $239.00

Customer reviews

Rating 4.7 out of 5 stars with 225 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers frequently mention the RIVER 2 256Wh Portable Power Station's long battery life and portability as significant advantages. Its compact size and relatively light weight are also frequently praised, making it convenient for various uses. Positive feedback also includes the product's quality and warranty. A small number of customers expressed some concerns about the USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 225 reviews
  • Rated 3 out of 5 stars

    Acceptable, Loses Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad battery for camping or charging devices during outage. Ecoflow devices lose an unacceptable amount of power while in standby mode. This is my 3rd ecoflow and they all lose about 1% per hour if you leave them on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s OK the battery doesn’t last long compared to other competitors out there when using it for heavy use.

    I would recommend this to a friend
    • Brand response from Ecoflow Team
      Posted .

      Dear Customer, truly apologize for the bad experience. The running time depends on the capacity of the unit. If you need a longer running time, you can consider our another models with a larger capacity. In order for us to further help you on this issue, kindly contact support@ecoflow.com to further elaborate. ecoflow

  • Rated 3 out of 5 stars

    Probably works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only just charged it. Unless the power goes out, it will be awhile before I use it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    No power

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it.was very compact but wouldn't hold a charge even after plugging it inside for over 24 hrs. Had to wait for it to ship because local store didn't carry it. Then returned it.Very dissatisfied decided to go with another brand.

    No, I would not recommend this to a friend
    • Brand response from Ecoflow Team
      Posted .

      Dear valued customer, we sincerely regret that it did not meet your expectation. Please feel free to contact our support team at support@ecoflow.com or call us at +1 (800)-368-8604 for prompt assistance before proceeding with the return.
      We are committed to resolving your concerns as quickly as possible. Could you kindly share us with your email address for our immediate communication? We consider your issue a top priority and thank you for your understanding and patience. ecoflow

  • Rated 3 out of 5 stars

    Not Charging Long Enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only charges my CPAP only 8 hours. Is there a bigger battery charger that can last longer?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    does not hold a charge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on black Friday and did not notice the problem until MLK day, past return date. The product will not hold a charge for more than 24 hours. If you want to return to Ecoflow, please note their policy: "If thirty days have passed since your purchase, we cannot offer a refund or exchange." I'm very disappointed Best Buy sells a product the manufacturer does not stand behind.

    No, I would not recommend this to a friend
    • Brand response from Ecoflow Team
      Posted .

      Dear Customer, truly apologize for the bad experience, please allow us to further help you on this matter, contact support@ecoflow.com, and our agent will do their best to help you. If it has been over 30 days and cannot be returned for a refund, we can also exchange a new replacement for you. ecoflow

  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not keep Christmas tree lights lit on one tree for an hour.

    No, I would not recommend this to a friend
    • Brand response from Ecoflow Team
      Posted .

      Dear customer, sorry to hear you are not satisfied with our product. The running time depends on the capacity of the unit and the power wattage of your device. In order for us to further help you on this issue, kindly contact support@ecoflow.com to further elaborate. ecoflow

  • Pros mentioned:
    Battery life, Portability, Size

    Rated 5 out of 5 stars

    Excellent Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product held its power over a four day/three night Labor Day camping weekend. It charged multiple devices over each night as well as inflating several air mattresses. The overall charge dipped to 89% after the weekend was over. It’s not big either, so it does not take up a lot of space in the tent. It was very convenient to have when we needed it and it was very easy to use. I would recommend this to anyone who would like a smaller charging station for cellphones and other devices, air mattress inflation, and other miscellaneous small items that are rechargeable. If you’re into backpacking, I’m not sure this would be appropriate. It might me a touch too bulky for that type of use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Package box openned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My package was openned and retaped again. The white security sealed tape was cut.

    No, I would not recommend this to a friend
    • Brand response from Ecoflow Team
      Posted .

      Dear valued customer, we sincerely regret the inconvenience you have encountered. To assist you further, we've created a support case number CAS-20240805-595669. Please reach out to us at support@ecoflow.com, mention your case number, and we will promptly address and rectify your concern. Your satisfaction is our concern, and we appreciate your understanding and patience as we work to resolve this matter for you. ecoflow

  • Rated 1 out of 5 stars

    Don't buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery sucks on this device. It doesn't even last a week without me using it. I'll use it to charge a phone and it'll be 50% overnight.

    No, I would not recommend this to a friend
    • Brand response from Ecoflow Team
      Posted .

      Dear customer, sorry to hear you had such a bad experience, in order for us to further help you on this issue, kindly contact support@ecoflow.com to further elaborate. ecoflow

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    This gets good reviews for a reason.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, it delivers on all the things it says it will do. I was a little hesitant to purchase, but there was no need to be. Great little device to charge electronics like cellphones, tablets and laptops as well as small appliances like a lamp, hairdryer or blender. I am now contemplating getting the solar panel. If it’s anything like the generator, I won’t be disappointed. If your on the fence, go for it. If you think you’ll have need for mote wattage, consider getting a larger model. There are ones within the River series as well as a more powerful Delta series. Great for camping, RV’s, or for power outages on a small scale. The companion app is a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Worth buying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged three devices on this and it took 9% of the power from powerstation. When i finally drained the power it charged fully very quickly. Its worth the money if you need power on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No electricity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This right here got me through a tough time and it was worth the effort and cost.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Portable power

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery for camping etc charges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best camping buddy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It lasted us two nights fully on charging phones and our sound machine for our babies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little powerstation!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit may not have a large WH capacity but it can charge from 0% to 100% in under an hour when using max charge settings. I paired it with a Renology solar panel and used it on a camping trip. It performed very well. This unit won't run your refrigerator but for charging phones, powering lights or even powering a TV for a few hours, it does great. Solar charging or car charging cables allow it to be charged without a wall plug-in.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect device.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy for a outdoor photo shoot! Easy to charge and easy to use. Used it to run a fog machine.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Power Station

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes partially charged and charges pretty quickly. Everything seems to be as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works Well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good so far! Mainly using it to power my fridge in my Bronco.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Great display

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product charges fast and does the job I want a extra one

    I would recommend this to a friend