Customer Ratings & Reviews

I’ve owned three different brands of robot vacuums over the years, and this Ecovacs vacuum is by far best all around I found in the mid range price so far. The best things about this vacuum are the app, accuracy at detecting boundaries and doc station, charge station/vacuum and mopping feature. The less impressive of these is the mopping feature. The App: it is easy to set up, follow the prompts and instructions in the attached insert and installation is a breeze. You can see the status of the charge, messages on issues and can start/stop even when away from home. The app shows the location and movements in the house and creates a map of the rooms which is very accurate. The vacuum is very efficient and has a better cleaning pattern than the other robot vacuums we have. One of the best things is that the battery lasts long and the ability of the vacuum return to charge once the cleaning is complete. While the mopping feature is nice, it doesn’t do as perfect job as the vacuum does. But still is worth the investment.

So this is better than my other robot vacuum which is a Bissell. This is my second vacuum from ecovacs. Great. The battery life is amazing but the water tank is tiny. I have to refill it 3 times on one battery charge. The vacuum tank is tiny as well. When it was delivered the lid sliding close to the charging station so I had to ship it back for them to repair which was disappointing and a hassle. But all in all I’d buy again. Price was amazing

I gave this to my wife as an early 2024 Christmas gift and this by far has been an excellent product, it maps out the entire floor and never misses a spot to clean.. we love how easy the setup wasand the app is very user friendly.. I highly recommend this bot to anyone who is looking to buy one for the first time or even if you are replacing your old one. It is quiete and touches rather than bumps into furniture. Very Nice!!

My house has no carpet. It has wood and tiled floors. This vaccume maps and navigates around obstacles  with ease. It has a low profile that allows it to get under the overhang of my kitchen cabinets, thats not always the case with other vacuums. It returns to base evertime. The only issue is if you have a dog with long hair like a lab, when it goes to self empty at the base, it often cant suck the hair out. The two ports it uses to suck the debris out are fairly small when talking about sucking a container of hair out of them. To solve this I just set it to self empty more frequently so it would be less hair clumped together. I dont have amy regrets, its a good vacuum.

We have owned a number of these robot vacuums over the years. This one, so far, has been a winner! Very quiet, cleans well and thoroughly. Our hope is approximately 1,700 sq. ft. with mostly LVT flooring. It finishes the job on one charge and the auto-empty feature has worked flawlessly thus far. If your looking for a reasonably priced robot vacuum with lots of features, I highly recommend this one.

This is a step up from my previous robot vacuums, but I wouldn't say it's anywhere near some of the more expensive vacuums. It does it's job well and I could afford it. I gave it four starts due to the mop being mediocre at best, but I started putting microfiber "booties" from Amazon on the mopping plate and it works so much better. Also, I keep having issues with the mapping of my home. Its great because you can put up barriers and no mop zones, but the map gets messed up every other week or so and I have to start the process all over again. Overall a good robot for the price.

This thing is amazing. Cleans Way better than a roomba and the mapping features are insanely accurate. The app is also really, really good. I did have some setup issues at first but those were related to the wireless network (must be on a 2.4ghz network). The Vacuum is really powerful. The mopping leaves a little to be desired but does okay.

good product, sucks well, does not make much noise, easy to program, the mop is not very efficient

I have had this for over a year and love it! I did have some issues with loosing connections but a stronger router fixed the issue. My only complaint is that sometimes I have lost my map but it was in part to my misunderstanding of the app. I love the ease of selecting specific rooms to be cleaned. I also love that I can easily mark areas to be avoided this keeps it from getting stuck in odd places.

I wanted to get one of these last year for my wife for Christmas, but thought I would get myself in trouble. I told her last year and she sounded like she would've wanted one. So this year I decided to get her one and SHE LOVES IT. It may seem like a small task, but between vacuuming and mopping, this thing is keeping our floors tidy and clean and it's one less task we have to do. We run it at night and with two kids and two dogs, our house is noticeably cleaner. This was a daily task that now we don't have to do. It isn't too loud, it empties itself, and it charges itself. Happy with the purchase.

It is great at picking up dog hair and dirt off tile floor. It runs a good amount of time and empties the dirt on its own. It can get stuck after mapping the cleaning route if you moved things and it has a hard time going back to the docking station without getting stuck

At first, it seemed that Deebot was working great, and we were delighted with its performance; it mapped the house well, kept our floors clean, and started on its scheduled cleanings like clockwork. Then, two weeks later, it started having malfunction after malfunction, stopping in the middle of cleanings and not returning to the dock; it also stopped cleaning thoroughly, skipping entire rooms or only cleaning 50% of a room before saying it was done and returning to the dock. Battery was never an issue because it would still have 80% or more of a charge; our home isn't that big. I would have to manually select areas for it to clean to get it to finish the areas or rooms that it skipped, and even then, it would miss areas. It seemed to always get lost, too, searching for the dock in every room before finally finding it. We never picked it up or moved it during cleaning, so there was no reason for it to get lost. We tried resetting to factory settings and starting over, but that only worsened the issues. The house map would double and flip, showing two layouts, so its location on the map would actually be outside of the house. It was very frustrating, to say the least; we learned the hard way you get what you pay for. I DO NOT recommend this robot, and I am convinced the good reviews were done when it was initially bought, and it is still working well.

This unit has so many unique features and a wonderfully easy to use app. This device uses digital mapping to create a layout of your floor plan. With the different options on suction strength, cleaning ability, and the use of scheduling it has greatly reduced the amount of upkeep I have had to do on a regular basis. I haven't used the mop feature so I can't say much about that. The only real downfall I've discovered that I overlooked is that the self emptying goes into a bag system which has to be replaced when full.

This product is super easy to navigate. The app makes operating the unit seamless. Highly recommended if you looking for robotic vac and mop machine.

very happy with this it does a great job at cleaning my floors and doesn't get stuck or stop often!

This thing is great! The initial mapping of my apartment went smooth with no issues. Very intuitive vision system. The mopping feature is cool too, you can use the app to mark areas as no mop zones and works well for daily cleaning. Not a real deep clean, but thats fine. Overall i love this robot, highly recommend.

This vacuum is pretty decent it’s really smart about where to go but it does get stuck sometimes. It does very well cleaning so that makes me very happy as i have two dogs and a cat and it connects to my google home and i can choose where it can’t go. The sensor is great it divided the rooms without me having to do anything so it makes it easy when i want a room cleaned specifically. I would buy again

Good product, easy to configure, ill recommend to my family

I have had several Ecovacs and my last T8 died due to the DToF sensor malfunction. This replaced that one and I have been impressed with how much quiter it is when on normal mode. The auto empty feature is nice and works well. Lots of hair and debris gets sucked up, but I don't have to empty the bin very often, which is nice! The only thing is that I wished it had the quick mapping feature that the T20 omni has, which I found super nice. Overall, good vacuum and hope it holds up!

Takes a bit to get the software to do what you want - sometimes the vacuum is unable to identify where it is and will begin cleaning the ENTIRE house again. Frustraiting for sure but workarounds are possible - just turn it off, move it to a room that has minimal furniture, and turn it back on.