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ECOVACS Robotics - DEEBOT OZMO 930 App-Controlled Self-Charging Robot Vacuum & Mop - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 34 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-4 of 4 Reviews mentioning:
floors
  • Rating: 5 out of 5 stars

    I Love it, My Cat is still deciding

    Posted
    doop22
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    I love this. I was going to buy one, but luckily the Insider network reads my mind. Easy setup, all you have to do is find a good place for the charger, pop in the bristles on the bottom, download app, turn on Robot and connect to WiFi. The first run will get the layout of pretty much the whole house or area you want cleaned. Positive: I have that high carpet, but it's suction is good enough to pick up crumbs and Feline Pine pellets of the carpet and leave those oh so nice vacuum lines throughout the house. It has a mop function but I don't feel I'd use it since I rather use steam mops for my hard surface floors but it seems like it'd be useful. The app allows me to schedule cleanings, so I have it setup to clean an hour before I get off work, so I'm greeted by beautiful vacuum lines. Comes with replacement filters Nice auto suspension to change off surfaces seamlessly Negatives: The navigation sensor is a little tall so it can't go under my bed to clean, but it's not really a negative I suppose. When discovering a new obstacle, it kinda runs into it hard, but when it has it in it's database, it's less of an issue. My cat wants to attack the bristles when it's on the charger, so I may have to replace those sooner than later. Overall: 9.7/10 mostly for the navigation sensor height and maybe price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Smarter than the average puck, but not perfect

    Posted
    Batlacit
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member
    • Top 250 ContributorTop 250 Contributor

    I've been an avid fan of robotic vacuums for a long time, having started with one of the earliest Roombas and upgraded every few generations from there. And for a long time no matter what manufacturer you went with, the basic premise behind how they work has stayed the same. The robot will keep moving until it hits something, then turn around and go off in a random direction from there. Eventually, it covers the entirety of your floor. The most recent designs from several manufacturers have been starting to change that though. While random navigation worked well enough, it was slow and meant that you tended to get uneven coverage over the floor. Now, people are starting to use advances in tracking technology to create robots that can intelligently map out and navigate through their surroundings. The Deebot Ozmo 930 (or Ozmo, as I've named mine) does this using a LIDAR system on the top of its standard hockey puck shaped body to help it build a complete map of the area you want it to clean so that it goes over every area twice using the same kind of pattern you'd use yourself with an upright. And if that isn't enough, it also features the ability to tell what kind of floor it's on and use a wet mop to clean it. With all that it seems like it would be the perfect robotic vacuum. Unfortunately, I've to say that while I do like the product overall, it's got a lot of rough edges that keep it from being everything that it's advertised to be. To start with the good, the mapping system does mostly work. It constructs a very detailed map (which you can see on the Ecovacs app) which you can use to designate where it should and shouldn't clean as well as setting up a schedule that allows it to tackle large areas in several attempts rather than running out of battery half way through. What's even better is that the robot is very good at updating the map to account for minor changes to the positioning of certain landmarks such as chairs or pets. The only problem here is that while the map works great, I can't really give it full marks because of one serious flaw in the design. Whenever the robot becomes confused about its location (which seems to happen whenever I go to clean the brushes) it'll happily delete the map, along with any instructions you've given about where not to clean, what certain areas are called, or what schedule it should use to clean those areas. Next, we have the cleaning performance. The Ozmo has two vacuuming options: a standard beater brush and a direct suction mode intended for homes where hair can be a problem. Since I live in a home with two pets and a long-haired woman and have had brushes literally shredded by tightly wound hair before, I started out with the direct suction option which the instructions said were best for daily cleaning. It worked well enough in that it didn't produce any tangles. But as anyone who's used these vacuums can tell you, there's a world of difference between the suction that you can get with an upright and the suction you can get in a tiny robot. Overall I found that the direct suction wasn't very good at picking up hair or much else. Switching to the brush produced far better cleaning performance, and it would generally fill up the bin and leave the floors looking visibly cleaner. The mop was a little harder to judge. Admittedly I don't have a ton of hard floors that need wet mopping in my environment, but my kitchen floors are usually always in need of some attention. On the default setting it didn't do much at all, but when I raised the water output to high it did a decent job of picking up small messes. Only thing I really noticed here was that it's best to run through multiple cycles, as it takes a little while for the robot to dispense enough water to the cleaning pad to do anything. Finally, there's the overall build. I'm mostly happy with this except for one thing: the height. For whatever reason, this robot sits a little higher off the ground than most, which makes it adept at climbing on top of things. At one point it managed to climb on top of a plate and rode around the living room on top of it, thinking that it was cleaning a ceramic tile floor. It's far from the only robot that can do things like this, but it's worth mentioning as you'll want to watch out for it. It's also unfortunately quite easy for the robot to become stuck on its own charging base if it moves too far forward for some reason, in which case it'll simply spin its little wheels trying to disengage until eventually giving up. There are a few other features that I'ven't been able to try out yet, such as the integration with Alexa and Google Home which is apparently coming in an upcoming software update. Hopefully that update will also address the map issue and give it a warm-up period for the wet mop to help it do a better job on its first pass. But I'm anticipating liking them if the implementation is in line with the rest of the features. Overall, my impression of the vacuum is positive. It's quieter and faster than any of the previous models I've owned, and its cleaning performance is satisfactory. But I think that a lot of the most ambitious features such as the smart navigation and wet mopping might take a few more tries to perfect. It's more a glimpse of where the tech is going rather than a fully functional example of it. Just understand that you'll still need to provide some oversight to keep it running at its best, and you should find that it greatly cuts down on the amount of day to day cleaning you need to do!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Deebot:

    Posted
    greenrita
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    DEEBOT Ozmo 930: AI 4 Clean Sweep The Quick Start Guide is a good summary of the Manual's content; but, it's wisest to set aside the time to process the instructions: For instance, you are not supposed to put the Deebot in the charger BEFORE turning it on. The main manual also asks that all packing materials be removed because some bits and pieces may lie beneath some people's awareness. I have an Android phone and easily found then downloaded the FREE Deebot Ozmo 930 App via Google Play. What I did not like is the App's Agreement. The App want's access to the consumer's location and smart phone data and, with all the mishandling lately of consumer data, I don't like allowing that access. I hope Customer Service registers my concern and/or affords me a work around. A welcome improvement to the App would be the addition of Push Notification; so, if the vacuum encounters a fault, the owner would get an alert without having to open the App. I do like the vacuum's housing. The unit has a heft and weight that promises durability, especially necessary for a household tool that is likely to encounter some bumps and grinds. I learned that the vacuum can map only one level at a time. So, if you move it to another floor, you must reboot to allow new boundaries to be defined. Even before moving my rugs with fringe, my puddling curtains and my cables to prevent entanglement, I realized that a person without wide open expanses of flooring would be unable to schedule a vacuuming without being present to do the prep required. Moreover, when I tried to use my banking app, I couldn't. Found the Deebot's wifi doesn't allow me to do other work using my wifi. Of course, I can use my smartphone because the default access to my service provider kicks in. Unfortunately, I had to call Customer Service multiple times to let them know that I couldn't access the app via the Deebot's Network Set Up process on my phone. The first two times their system dropped my call. On the third call, I got a voice mail. After 3 hours, I am still waiting for a call back or an email. After troubleshooting Login to the App, I should be able to schedule cleanings and make real time adjustments to my vacuum's status and its map. Nonetheless, even though I couldn't access the app on my phone to try to map my 1st floor level territory to be vacuumed, I hit Auto and it announced it would start cleaning. Deebot requires help to transit over 1/2" high thresholds dividing the carpet area from the wooden floors and the tiled floors; but, overall, the robot navigates pretty well finding its way around and under my furnishings. It does try to disengage if obstacles block its movement. BTW, Deebot announced when it was low on energy and was heading back to the charging station. It advanced for 3 ft, whirled in different directions then shut down, never making it back to its destination to get charged up. I carried it back. Remember, that due to the size of the dirt bin, a regular dumping must be accomplished. As well, the robot touts that it can vacuum carpet and wash down ceramic, tile and linoleum floors; but, remember, when you use the machine, you must clean the machine: bang out the filter, empty the dust bin and/or empty any remaining liquid. There is a chart that indicates timing for parts replacement; so, you can install calendar alerts in your Outlook, etc You would also want to install an alert for the ONE YEAR WARRANTY end date. Overall, since the 930's price point has been greatly reduced from over $1000 with its introduction to Canada and the US, it's a worthwhile investment if you want a more regular clean sweep than you can do yourself in light of a hectic schedule. Bottom-line, wide open spaces that don't require removal of fringed rugs, electrical cords and coaxial cables would be the best fit unless closer supervision is OK.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Incredibly smart robot vacuum!

    Posted
    camdenk
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    PROS: -Good suction and mopping -Great looking -Killer app and smarts CONS: -Sometimes doesn't dock properly -Cleaning pad covers some sensors needed for mapping -Map sometimes gets randomly deleted. DESIGN: The Deebot Ozmo 930 is a great looking little bot. The body is all plastic, but the finish makes it look on par with many high-end vacuuming robots. The robot has a ton of sensors around the bottom of the bot and on the front, which helps guide it when cleaning. On top is the Smart Navi disk that it uses to produce a 2D floor map. Included in the box is the pad attachment that clicks on and off the bottom when using the mopping feature. This blocks some of the sensors needed to produce a floor map, which was a little frustrating so you will have to keep this off for at least the first cleaning cycle. The dirt bin is smaller than I would like but the bot seems to do a good job of stuffing it full of dust and lint. The bottom has two brushes for sweeping in dust and debris along with the pick-up roller. You can also swap this for a tangle free suction only solution for hair. Additionally, since this bot does mopping duty too, it has a tank for water that sits on the back that is easy to fill and install. Lastly, the handle on top is sturdy when you must carry it and sits flush along the top panel for a clean look. CLEANING: The Deebot Ozmo 930 has many of the intelligent cleaning capabilities you would expect from a modern-day robot vacuum. I'll leave the app related features to the next section. First off, the bot does a great job of picking up dust and cleaning. Like other bots it can adjust depending on the surface increasing the suction for thicker carpet. Thanks to the mapping technology it can make a back and forth path like how a human would. I've been happy with the vacuuming capability - what is unique with the Ozmo 930 is the mopping capability. The bot comes equip with a water tank and mopping pad and it did a great job of spraying the floor and leaving little water behind. You can adjust the water spray in the app if it turns out to be too much. The mopping feature is an awesome idea that works well and means you don't need two robots for different floor types. What does this bot do differently? Keeping reading to find out. APP+SMARTS: Along with all the cleaning capabilities of the robot, the app is among the most intelligent I've seen. It offers so many features which help heavily differentiate this bot from others. The great mapping technology in this bot is what enables all these smarts. From the first time you clean the Deebot Ozmo 930 begins producing a floor map which it retains. From the app you can see the map being created as it cleans. This is cool, but the selling points comes with what you can do with that map. You may have noticed that I've not discussed any barriers or wall accessories used to keep the bot out of certain areas. That's because the Ozmo 930 doesn't need any - from the map you are able to draw out your own virtual boundaries eliminating the need for extra hardware. The downside to this of course it that you need to let the bot run at least once before setting them up. Next, by taking the map data the Ozmo 930 can divide the map into rooms - you can later go in and names these. Did you make a mess in the kitchen - you can hop in the app to tell the bot to only clean that room. You wouldn't vacuum your whole house if only the kitchen needed it right? Well, not the bot will do that too! You can also select custom areas to clean as well. The app does all the cool basic things as well like seeing the status, start/stop clean, and errors if the bot gets tangled. My only complaint with the app is since I live in the United States I would love to have square feet instead of meters - a small ask that could easily be addressed in an app updated. SUMMARY: This feature filled bot pulls many high-end capabilities down to a great price point. With a bunch of unique smarts and the double duty vacuuming and mopping capability this bot is perfect for anybody looking to make the jump with a product that is as comprehensive as they come.

    I would recommend this to a friend