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Customer Ratings & Reviews

ECOVACS Robotics - DEEBOT OZMO 930 App-Controlled Self-Charging Robot Vacuum & Mop - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 35 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-16 of 16 Reviews mentioning:
home use
  • Rating: 5 out of 5 stars

    Great for my house with pets

    Posted
    Bibi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This was great deal for my house I have dogs so it's amazing

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product

    Posted
    Guero
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    this machine is awesome I used everyday to sweep and mop the house

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Value, Best Vaccum I've owned.

    Posted
    Anthony

    This is my fourth ecovac, and I have to say this is my favorite. It does a great job of navigating the house, and transitioning from carpet to hardwood. I use the bristle attachment on my hardwood and have no issues picking up the dog hair and dust throughout the house. I have had the r98, n72, m80, m82 and now this one. The ozmo has done the best job of mopping as well as keeping the house clean from dog hair. Before even with the other vaccums occasionally I would need to sweep around the house. By running this every day, I have not seen any dog hair and my floors are spotless! If you want a great vaccum at the right price buy this!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far, so good

    Posted
    Neto4ss
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Before making a purchase I shopped around extensively. I came across this model because it off also offered the mopping feature, and even though I haven't mopped with it, I'm pretty content. It does a great job adjusting to all the different floor types in our house.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Temperamental, but way ahead of the game

    Posted
    1ShadowFox1
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Member

    Despite some inconsistencies, the Ecovacs Deebot Ozmo 930 is the pace car for all other robotic vacuums. First, the setup was very easy. Eventhough the quick start directions are vague, they aren't really needed to get you up and running. All you really need to do is snap on a couple pieces that are easy to determine where they go, place the vacuum on its charger base, turn it on, and download the app. The instructions give you specific dimensions that it says you need to have clear around the dock, but it appears they are exaggerated a bit as the Vacuum is very good at finding its home. For the first use, pick up debris in the area of the house the vacuum will be navigating and make sure that there is a clear path everywhere the vacuum needs to go. Also open any doors to any room so that the vacuum can map the house, which will be very helpful for future use. After the first use, you will see a very detailed map of your house in the app, which even divides the map into sections by room, which you can custom name (i.e. Kitchen, Master Bedroom, etc). This is especially handy because you can then select a room you want Deebot ti clean in the app and it will head straight there. The live view in the app of where the vacuum has cleaned and is currently located Is pretty neat too. The cleaning ability, as a vacuum, is VERY impressive. Even in rooms recently vacuumed by my name brand full size vacuum the Deebot is able to pull out filth from what I thought was a clean room. The mopping function works ok, but I think could use some improvement. Not much water is used by the vacuum, which would be nice, if it was enough. I also wish that they would have implemented oscillating scrubbers into this vacuum for a more thorough mopping, but overall it does a good job. The downsides to this vacuum is that it is a little temperamental. On occassion it will have issues with an area rug (not shaggy) and give a fault code for needing its drop sensors cleaned. They don't need cleaned, the vacuum just got stuck on the transition from wood to rug. But when you lift the vacuum to correct the error, the whole map is lost and you need to do it all over. If the vacuum wouldn't get amnesia every time it was lifted off the ground, I would give this vacuum 5 stars and immediately buy another for family members to use and enjoy all of the cool features. Hopefully this is correctable in a firmware update, and if so, I will sing Ecovacs praises to anyone within earshot. Overall, this vacuum is great in theory, very good in practice with great suction, and with a couple programming tweaks potentially the ALPHA of home robotics and automation. Yes, you need one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Upgrade Over Low End Model

    Posted
    Bosej86
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We had a cheap robot vacuum that I had purchased off of Amazon for around $100. Needless to say this is a huge upgrade. It has done a great job of mapping out our house and not cleaning the same spot over and over again. The mopping feature was really the reason we went with this model. It isn't going to do a deep scrub of our floors, but it does a good job.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Not Quite The Jetson’s Rosie But Totally Worth It

    Posted
    jailoliv
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Member
    • Top 1000 ContributorTop 1000 Contributor

    Initial setup was a little hard in the beginning, especially because its connection to Wi-Fi works only over 2.4 Ghz but once I passed that, it was very easy. As long as the room is not cluttered, the Ecovacs Roboticss Deebot Ozmo 930 will clean any room. It seamlessly transitioned from cleaning a hardwood floor and a rug in the living rooms to a tiled surface in the kitchen and then to a carpet in my office. I had seen another robotic device do something similar but not as well. Still, you need to make sure that there won't be too many obstacles. Be aware of things such as USB cords, especially the type you use to charge your phone because this type of device will choke with them if they find one on the floor. That is the most common problem I've encountered. If you have kids, keeping the area clutter free will be a challenge. I did find some dirt spots due to clutter around but it mostly did a good job. Scheduling using the app on an iPhone was very easy. The map that the Ozmo 930 creates is very useful and is what ensures your house to be thoroughly cleaned. Having the ability to turn it on and monitor its progress from anywhere you have internet is amazing. I like that it will return to the charging dock when needed so it can power up again and pick up from where it left off before the battery ran out. What I liked the most was that it not only can remove dry dirt but it can also mop the floor. It is a much better solution that having different robots for each function. My recommendation is that before the first time you use this, you should clean the house with a big vacuum cleaner and mop. From then on, just schedule it for daily use. The reason is that the dirt collector is sized only for relatively small amount of dirt which is not a problem if the Ozmo 930 cleans the area every so often. In summary, this product does a very good job of maintaining your house clean, provided it is done frequently and you have s clutter-free household

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This Robot Vacuum is a life saver!!!

    Posted
    BigRoy
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Member

    This vacuum is great. Setup was easy, just install the app and the wizard will guide you through the rest. Setup is no different than any other smart home product. It did a pretty good job of navigating through my house. I mostly have hardwood floors and they were cleaned properly. I also tried it in one of my bedrooms that had carper and it did a great job of cleaning. One thing to note is I had to stop it a couple times because it caught wires while vacuuming, so make sure all loose wires a secured. The app was also very cool, it was easy to use and you can see were the vacuum was on the map. The only problem I have is that I live in a 2 story house, so I don't think I would be able to bring it downstairs to vacuum because it will never find the base charger when it is done, but that is only a minor issue.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I Love it, My Cat is still deciding

    Posted
    doop22
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Member

    I love this. I was going to buy one, but luckily the Insider network reads my mind. Easy setup, all you have to do is find a good place for the charger, pop in the bristles on the bottom, download app, turn on Robot and connect to WiFi. The first run will get the layout of pretty much the whole house or area you want cleaned. Positive: I have that high carpet, but it's suction is good enough to pick up crumbs and Feline Pine pellets of the carpet and leave those oh so nice vacuum lines throughout the house. It has a mop function but I don't feel I'd use it since I rather use steam mops for my hard surface floors but it seems like it'd be useful. The app allows me to schedule cleanings, so I have it setup to clean an hour before I get off work, so I'm greeted by beautiful vacuum lines. Comes with replacement filters Nice auto suspension to change off surfaces seamlessly Negatives: The navigation sensor is a little tall so it can't go under my bed to clean, but it's not really a negative I suppose. When discovering a new obstacle, it kinda runs into it hard, but when it has it in it's database, it's less of an issue. My cat wants to attack the bristles when it's on the charger, so I may have to replace those sooner than later. Overall: 9.7/10 mostly for the navigation sensor height and maybe price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Smart vacuum and mop combo robot

    Posted
    Prat
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Member

    The DEEBOT OZMO 930 is a smart robot with vacuum and mop cleaning ability. It has navigation system that can be mapped for your home for customized cleaning. You can generate map of your home and then use as a boundary to let the robot know where to clean. You can also set priorities for the area that needs more frequent cleaning. The robot can identify the difference in carpet vs the hardwood floor and automatically change its suction power based on the floor. You can control this robot completely using the app and schedule the times, set modes, etc. It also comes with the mop option, so you can schedule and use both vacuum and mop at the same time. The app setup/connection to the robot did take couple of tries before I could connect and access the robot. The nice feature to set is the continuous cleaning where the robot will recharge if it is low on battery and resume cleaning. Since I live in the apartment, I do not have any problem of different floor levels. I would imagine that might be a issue to carry this one up and down for cleaning. Overall a great robot vacuum and mop combo that gets job done. I would definitely recommend it to anyone looking to add this as part of their home automation collection.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great All Around Robot Vacuum, Check Carpet Height

    Posted
    zboot
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Member

    The Deebot Ozmo 930 is a pretty cool robot vacuum and mop. Setup is pretty straightforward, open the box, download the app, reset the robot and it gets automatically configured. The next step is for the robot to do an initial cleaning run where it maps the entire house, so prior to unboxing, you shuold really prepare the place for the robot to get around and clean. Don't worry, you can always reset and restart the process again later. I found the app very easy to use and it provided a nice interface to control the robot, aside from the buttons on the robot itself. The vacuuming is surprisingly thorough, sometimes with robot vacuums, there's a bit you need to do yourself as the robot may not be able to navigate or reach. That's still the case here, deep or fluffy enough carpets can't be traversed by the robot and if you have floor level overhangs that are shorter than the robot, it won't be able to get in there to clean, but I found in a typical house, the robot was actually able to get into the small nooks near the bottoms of cabinets and kitchen drawers and did well getting inside the legs of chairs and tables. Cleaning speed for a small room, 8x10 was about 10-15 minutes - though this also included the initial mapping which may slow things down a bit. It was pretty cool watching via the app as the robot discovered more of the room and kept track of areas that had no yet been vacuumed. It can recognize and auto dock to it's charger, though that does require you have a open space somewhere to locate it on the floor. The docking and auto-charging allows you to configure cleaning for when people are away or asleep so the robot isn't underfoot or dealing with a lot of interruptions. Ultimately, I was pretty pleased with the robot's performance. clean up is pretty simple and this is where things could get hairy. The tray for debris is relatively small, by comparison to even a small handheld vacuum. If you let the robot run regularly and empty the tray regularly, this should be fine. If you let things get messy or are using the robot as an first pass clean after a particularly messy event, like recent move, party, etc - you'll need to pay additional attention to service the tray as it goes along.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quick and quiet cleaning!

    Posted
    JamexRZ
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Member
    • Top 500 ContributorTop 500 Contributor

    I've never had a robot clean my home, but now I'm convinced! It was easy to setup, all you have to do is find a good spot with plenty of space to place the charging dock. Let it charge to full the first time and press the "auto button", it will start mapping your home. I would recommend to follow the robot thru the entire process. A little trick I did to have the robot avoid certain problem areas (for example where my entertainment center is, there are lots of cables and if you don't account this it will eat them or get entangled, also it will have trouble with area carpets as they are a little raised) is to carry with me the box it came it and I placed it in front of the robot to simulate a wall, that way it would think there is one and map it, and avoid it in the future. @@@@@ Also, be careful to NOT PICK IT UP while it its on, or it will reset the whole mapping you have and done and delete it from the app! You will have to start over! I see a lot of people complaining of this, that their saved maps got accidentally deleted from the app. More than likely they picked it up (even when its not cleaning, you could pick it up while charging and it will delete itself). To do so, you must first turn the switch off. @@@@@ Other than that, it cleans very well, the container got full after cleaning my apartment, so if you have a large house, you may need to dump it a few times, its not too big. The moping function is great as I've a hardwood floor kitchen, it cleans well leaving the floor just dump, as if you had moped by hand, just a little better. The app is great, you can setup cleaning schedules, create virtual areas and designate which ones you want clean, or the whole thing. I would highly recommend it to constantly clean your home. I'm having it do it daily, and then once a week I do a thorough cleaning, and definitely it makes it easier as everything is kept cleaner!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy Set up, App-Tastic

    Posted
    JorgeST
    • Tech Insider NetworkTech Insider Network

    I have, until now, always been a skeptic of having robots do my dirty (pun intended) work. I have since changed my tune. I cannot put into words the burden that this little guy has removed from my life. I used to, and still do, dread cleaning day. That hassle is now removed from my life. The awesomeness of this machine boils down to 2 areas in which this brand exceeds all other that I have seen. Set up/App Enablement, and the tech that is involved to support that app. With zero exaggeration, it look me 5 minutes to install the app, set up the unit and begin the first vacuum of my main level. As the cleaner drives around my house it actually creates a little blue print of your house showing floor changes (carpet/hardwood) and mapping out obstructions such as tables or couches, etc. You can set timed clean, isolate specific areas which need extra attention too. There are real time cleaning stats for geeks like me to view such as run time, sq foot cleaned, etc. After the first pass through of my main level was complete the dust reservoir was full, I was in shock. My wife and I are in heaven with this little guy making daily cleaning trips. The second area that makes me love this even more is the tech that is behind the bot. Many motion sensors, floor sensing tech to know when to switch between vacuum and mopping. The reaction time of running into obstructions was minimal too... if it bumps into a wall, the bumper senses the wall and maps it into the next route so it doesnt run into the wall again. I am beyond amazed with the tech behind this machine. All in all highly recommended and a major time saver!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cleans Better than Expected

    Posted
    ChrisS
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Member

    For some reason I wasn't expecting a device this small to clean as well as a full sized vacuum cleaner. After using it for a week I have changed my mind. Here are a few things that are worth sharing about this robotic vaccum. Let's start with the fun. Since getting this vacuum, the whole family has participated in cleaning. The boys have cleared the floors and removed cords in all the rooms in the house, and have been moving the vacuum from room to room like it was a game. It has been a lot of fun watching the app map the room as the vacuum methodically analyzes and cleans the room. More important than the fun is the quality of cleaning. Because of its size the robot can easily go underneath beds and dressers and clean areas that are nearly impossible to do with a regular vacuum. The proof that it cleans can be found when you clean the dirt / dust tray. After doing just a small bedroom, the tray is full of dust. The robot is also effective. When it first started in our living room I thought for sure it would get stuck or confused. For a while it sure looked like it was confused and looked like it was going to get stuck, however, it always figured out where it needed to go and never missed a portion of the room. It is very methodical and thorough, and the robot has enough weight for the brushes to be effective and enough suction to extract the dirt. Part of the reason it cleans so well is because it moves across the surface evenly and doesn't miss small areas. With a regular vacuum I often find myself hurrying and not cleaning all parts equally. I haven't had a chance to use the mopping function yet but plan to try it out on my hardwood floors this weekend. Finally, I would point out that the app is fairly easy to install and use. Once it maps out a room you can then use the app to specify which areas to clean and which to ignore. This is a great function if you keep the robot in one location. Since we keep moving from room to room we haven't had a need to use this. I would say that even without the app it does a good job using the "auto" button. Overall, the vacuum has been better than my expectations and would gladly recommend to a friend.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, but the app needs some work

    Posted
    TechFan
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Member
    • Top 1000 ContributorTop 1000 Contributor

    This is my first time owning an automatic vacuum cleaner/robot and its kind of a cool little gadget to have. Setting this up was pretty simple with the included instruction guide. Following the instructions, after setting it up, I let it fully charge before I started playing with it. The first thing I would say is wherever you decide to set this up is kind of important. You don't want to set this up in an area where you constantly have items left around on the floor that would interfere with its operation. I have small kids, so I am constantly picking up things from the floor. When you run this for the first time using the app, you can actually see the vacuum creating the map of your room and can see how much has been cleaned, as well as the current run time. I thought this was a pretty nice feature. I set this up in the morning room off of my kitchen and since my wife didn't know I had gotten it, I logged in to watch the security cameras in my house and turned it on when my wife was nearby. Needless to say, she jumped out of her socks when I turned it on, which prompted a call to my office and received a stern talking to. LOL. The vacuum picks up surprisingly well. Don't get me wrong, its no replacement for my Dyson or Shark vacuums but for a small footprint it does well enough. This robot also has a mop feature that will automatically sense carpet vs. solid surface floors and turn on the mop and sprayer. The mop feature is cool, but I don't think its something that I will primarily use. The biggest problem that I have with this vacuum is not really with the vacuum itself, its the app. I still haven't figured out to create boundaries for areas that I don't want it to clean and there are two buttons on the app that have never been highlighted for me to select. The Area and Custom buttons are non-existent for me as I haven't been able to use them. This has the potential to be a good little tool, especially for those who are neat freaks and normally don't have any issues with obstacles (clothes, toys, etc) that would interfere with its operation. For those like me who have kids and toys and clothes and a wife who could be more organized, its probably not going to be as big of a benefit to you. I still really like this and will probably relocate it to my man cave where there are fewer things to interfere with its performance and where perhaps I can train it to bring me a cold one from the mini fridge.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Smarter than the average puck, but not perfect

    Posted
    Batlacit
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Member
    • Top 250 ContributorTop 250 Contributor

    I've been an avid fan of robotic vacuums for a long time, having started with one of the earliest Roombas and upgraded every few generations from there. And for a long time no matter what manufacturer you went with, the basic premise behind how they work has stayed the same. The robot will keep moving until it hits something, then turn around and go off in a random direction from there. Eventually, it covers the entirety of your floor. The most recent designs from several manufacturers have been starting to change that though. While random navigation worked well enough, it was slow and meant that you tended to get uneven coverage over the floor. Now, people are starting to use advances in tracking technology to create robots that can intelligently map out and navigate through their surroundings. The Deebot Ozmo 930 (or Ozmo, as I've named mine) does this using a LIDAR system on the top of its standard hockey puck shaped body to help it build a complete map of the area you want it to clean so that it goes over every area twice using the same kind of pattern you'd use yourself with an upright. And if that isn't enough, it also features the ability to tell what kind of floor it's on and use a wet mop to clean it. With all that it seems like it would be the perfect robotic vacuum. Unfortunately, I've to say that while I do like the product overall, it's got a lot of rough edges that keep it from being everything that it's advertised to be. To start with the good, the mapping system does mostly work. It constructs a very detailed map (which you can see on the Ecovacs app) which you can use to designate where it should and shouldn't clean as well as setting up a schedule that allows it to tackle large areas in several attempts rather than running out of battery half way through. What's even better is that the robot is very good at updating the map to account for minor changes to the positioning of certain landmarks such as chairs or pets. The only problem here is that while the map works great, I can't really give it full marks because of one serious flaw in the design. Whenever the robot becomes confused about its location (which seems to happen whenever I go to clean the brushes) it'll happily delete the map, along with any instructions you've given about where not to clean, what certain areas are called, or what schedule it should use to clean those areas. Next, we have the cleaning performance. The Ozmo has two vacuuming options: a standard beater brush and a direct suction mode intended for homes where hair can be a problem. Since I live in a home with two pets and a long-haired woman and have had brushes literally shredded by tightly wound hair before, I started out with the direct suction option which the instructions said were best for daily cleaning. It worked well enough in that it didn't produce any tangles. But as anyone who's used these vacuums can tell you, there's a world of difference between the suction that you can get with an upright and the suction you can get in a tiny robot. Overall I found that the direct suction wasn't very good at picking up hair or much else. Switching to the brush produced far better cleaning performance, and it would generally fill up the bin and leave the floors looking visibly cleaner. The mop was a little harder to judge. Admittedly I don't have a ton of hard floors that need wet mopping in my environment, but my kitchen floors are usually always in need of some attention. On the default setting it didn't do much at all, but when I raised the water output to high it did a decent job of picking up small messes. Only thing I really noticed here was that it's best to run through multiple cycles, as it takes a little while for the robot to dispense enough water to the cleaning pad to do anything. Finally, there's the overall build. I'm mostly happy with this except for one thing: the height. For whatever reason, this robot sits a little higher off the ground than most, which makes it adept at climbing on top of things. At one point it managed to climb on top of a plate and rode around the living room on top of it, thinking that it was cleaning a ceramic tile floor. It's far from the only robot that can do things like this, but it's worth mentioning as you'll want to watch out for it. It's also unfortunately quite easy for the robot to become stuck on its own charging base if it moves too far forward for some reason, in which case it'll simply spin its little wheels trying to disengage until eventually giving up. There are a few other features that I'ven't been able to try out yet, such as the integration with Alexa and Google Home which is apparently coming in an upcoming software update. Hopefully that update will also address the map issue and give it a warm-up period for the wet mop to help it do a better job on its first pass. But I'm anticipating liking them if the implementation is in line with the rest of the features. Overall, my impression of the vacuum is positive. It's quieter and faster than any of the previous models I've owned, and its cleaning performance is satisfactory. But I think that a lot of the most ambitious features such as the smart navigation and wet mopping might take a few more tries to perfect. It's more a glimpse of where the tech is going rather than a fully functional example of it. Just understand that you'll still need to provide some oversight to keep it running at its best, and you should find that it greatly cuts down on the amount of day to day cleaning you need to do!

    I would recommend this to a friend