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ECOVACS Robotics - DEEBOT OZMO 930 App-Controlled Self-Charging Robot Vacuum & Mop - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 34 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-4 of 4 Reviews mentioning:
stuck
  • Rating: 4 out of 5 stars

    what a great little vacuum

    Posted
    DwayneL
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    i really like this vacuum as I have a lot of pets and I regularly vacuum because of it. picks up pet hair quite nicely and moves from my carpet to hardwood to tile floor no problem. only thing I have to say bad is these smarter vacuums still have a problem with some obstacles and a few times getting stuck, but other than that it has been a great little vacuum so far. for the price you get a pretty good vacuum that works on multiple floors and wets floors as well, so over all a handy vacuum

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Temperamental, but way ahead of the game

    Posted
    1ShadowFox1
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    Despite some inconsistencies, the Ecovacs Deebot Ozmo 930 is the pace car for all other robotic vacuums. First, the setup was very easy. Eventhough the quick start directions are vague, they aren't really needed to get you up and running. All you really need to do is snap on a couple pieces that are easy to determine where they go, place the vacuum on its charger base, turn it on, and download the app. The instructions give you specific dimensions that it says you need to have clear around the dock, but it appears they are exaggerated a bit as the Vacuum is very good at finding its home. For the first use, pick up debris in the area of the house the vacuum will be navigating and make sure that there is a clear path everywhere the vacuum needs to go. Also open any doors to any room so that the vacuum can map the house, which will be very helpful for future use. After the first use, you will see a very detailed map of your house in the app, which even divides the map into sections by room, which you can custom name (i.e. Kitchen, Master Bedroom, etc). This is especially handy because you can then select a room you want Deebot ti clean in the app and it will head straight there. The live view in the app of where the vacuum has cleaned and is currently located Is pretty neat too. The cleaning ability, as a vacuum, is VERY impressive. Even in rooms recently vacuumed by my name brand full size vacuum the Deebot is able to pull out filth from what I thought was a clean room. The mopping function works ok, but I think could use some improvement. Not much water is used by the vacuum, which would be nice, if it was enough. I also wish that they would have implemented oscillating scrubbers into this vacuum for a more thorough mopping, but overall it does a good job. The downsides to this vacuum is that it is a little temperamental. On occassion it will have issues with an area rug (not shaggy) and give a fault code for needing its drop sensors cleaned. They don't need cleaned, the vacuum just got stuck on the transition from wood to rug. But when you lift the vacuum to correct the error, the whole map is lost and you need to do it all over. If the vacuum wouldn't get amnesia every time it was lifted off the ground, I would give this vacuum 5 stars and immediately buy another for family members to use and enjoy all of the cool features. Hopefully this is correctable in a firmware update, and if so, I will sing Ecovacs praises to anyone within earshot. Overall, this vacuum is great in theory, very good in practice with great suction, and with a couple programming tweaks potentially the ALPHA of home robotics and automation. Yes, you need one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cleans Better than Expected

    Posted
    ChrisS
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    For some reason I wasn't expecting a device this small to clean as well as a full sized vacuum cleaner. After using it for a week I have changed my mind. Here are a few things that are worth sharing about this robotic vaccum. Let's start with the fun. Since getting this vacuum, the whole family has participated in cleaning. The boys have cleared the floors and removed cords in all the rooms in the house, and have been moving the vacuum from room to room like it was a game. It has been a lot of fun watching the app map the room as the vacuum methodically analyzes and cleans the room. More important than the fun is the quality of cleaning. Because of its size the robot can easily go underneath beds and dressers and clean areas that are nearly impossible to do with a regular vacuum. The proof that it cleans can be found when you clean the dirt / dust tray. After doing just a small bedroom, the tray is full of dust. The robot is also effective. When it first started in our living room I thought for sure it would get stuck or confused. For a while it sure looked like it was confused and looked like it was going to get stuck, however, it always figured out where it needed to go and never missed a portion of the room. It is very methodical and thorough, and the robot has enough weight for the brushes to be effective and enough suction to extract the dirt. Part of the reason it cleans so well is because it moves across the surface evenly and doesn't miss small areas. With a regular vacuum I often find myself hurrying and not cleaning all parts equally. I haven't had a chance to use the mopping function yet but plan to try it out on my hardwood floors this weekend. Finally, I would point out that the app is fairly easy to install and use. Once it maps out a room you can then use the app to specify which areas to clean and which to ignore. This is a great function if you keep the robot in one location. Since we keep moving from room to room we haven't had a need to use this. I would say that even without the app it does a good job using the "auto" button. Overall, the vacuum has been better than my expectations and would gladly recommend to a friend.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Smarter than the average puck, but not perfect

    Posted
    Batlacit
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member
    • Top 250 ContributorTop 250 Contributor

    I've been an avid fan of robotic vacuums for a long time, having started with one of the earliest Roombas and upgraded every few generations from there. And for a long time no matter what manufacturer you went with, the basic premise behind how they work has stayed the same. The robot will keep moving until it hits something, then turn around and go off in a random direction from there. Eventually, it covers the entirety of your floor. The most recent designs from several manufacturers have been starting to change that though. While random navigation worked well enough, it was slow and meant that you tended to get uneven coverage over the floor. Now, people are starting to use advances in tracking technology to create robots that can intelligently map out and navigate through their surroundings. The Deebot Ozmo 930 (or Ozmo, as I've named mine) does this using a LIDAR system on the top of its standard hockey puck shaped body to help it build a complete map of the area you want it to clean so that it goes over every area twice using the same kind of pattern you'd use yourself with an upright. And if that isn't enough, it also features the ability to tell what kind of floor it's on and use a wet mop to clean it. With all that it seems like it would be the perfect robotic vacuum. Unfortunately, I've to say that while I do like the product overall, it's got a lot of rough edges that keep it from being everything that it's advertised to be. To start with the good, the mapping system does mostly work. It constructs a very detailed map (which you can see on the Ecovacs app) which you can use to designate where it should and shouldn't clean as well as setting up a schedule that allows it to tackle large areas in several attempts rather than running out of battery half way through. What's even better is that the robot is very good at updating the map to account for minor changes to the positioning of certain landmarks such as chairs or pets. The only problem here is that while the map works great, I can't really give it full marks because of one serious flaw in the design. Whenever the robot becomes confused about its location (which seems to happen whenever I go to clean the brushes) it'll happily delete the map, along with any instructions you've given about where not to clean, what certain areas are called, or what schedule it should use to clean those areas. Next, we have the cleaning performance. The Ozmo has two vacuuming options: a standard beater brush and a direct suction mode intended for homes where hair can be a problem. Since I live in a home with two pets and a long-haired woman and have had brushes literally shredded by tightly wound hair before, I started out with the direct suction option which the instructions said were best for daily cleaning. It worked well enough in that it didn't produce any tangles. But as anyone who's used these vacuums can tell you, there's a world of difference between the suction that you can get with an upright and the suction you can get in a tiny robot. Overall I found that the direct suction wasn't very good at picking up hair or much else. Switching to the brush produced far better cleaning performance, and it would generally fill up the bin and leave the floors looking visibly cleaner. The mop was a little harder to judge. Admittedly I don't have a ton of hard floors that need wet mopping in my environment, but my kitchen floors are usually always in need of some attention. On the default setting it didn't do much at all, but when I raised the water output to high it did a decent job of picking up small messes. Only thing I really noticed here was that it's best to run through multiple cycles, as it takes a little while for the robot to dispense enough water to the cleaning pad to do anything. Finally, there's the overall build. I'm mostly happy with this except for one thing: the height. For whatever reason, this robot sits a little higher off the ground than most, which makes it adept at climbing on top of things. At one point it managed to climb on top of a plate and rode around the living room on top of it, thinking that it was cleaning a ceramic tile floor. It's far from the only robot that can do things like this, but it's worth mentioning as you'll want to watch out for it. It's also unfortunately quite easy for the robot to become stuck on its own charging base if it moves too far forward for some reason, in which case it'll simply spin its little wheels trying to disengage until eventually giving up. There are a few other features that I'ven't been able to try out yet, such as the integration with Alexa and Google Home which is apparently coming in an upcoming software update. Hopefully that update will also address the map issue and give it a warm-up period for the wet mop to help it do a better job on its first pass. But I'm anticipating liking them if the implementation is in line with the rest of the features. Overall, my impression of the vacuum is positive. It's quieter and faster than any of the previous models I've owned, and its cleaning performance is satisfactory. But I think that a lot of the most ambitious features such as the smart navigation and wet mopping might take a few more tries to perfect. It's more a glimpse of where the tech is going rather than a fully functional example of it. Just understand that you'll still need to provide some oversight to keep it running at its best, and you should find that it greatly cuts down on the amount of day to day cleaning you need to do!

    I would recommend this to a friend