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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 3.8 out of 5 stars with 225 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers commend the DEEBOT OZMO 930 for its thorough vacuuming, smart mapping, and ease of use. However, some customers have reported issues with navigation, app connectivity, and the small dust bin size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 224 reviews
  • Pros mentioned:
    Vacuuming

    Rated 5 out of 5 stars

    lives up to its advertising

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    during initial mapping run, it got stuck under the bed at the end of the run. Getting ready for party. Cleaned so well, we did not need to use again until afterwards. This is going to save us A LOT of time and energy doing a better job than we would have.

    I would recommend this to a friend
  • Pros mentioned:
    Vacuuming

    Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first and thought robot vacuums were a gimmick for early adopters. ECOVACS Osmo is ready for the average person who wants to keep up on their daily cleaning. My house is spotless. Mopping feature on hardwoods is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ECOVACSHOME Deebot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and easy to use. The robot can get tangled in loose wires easily making the robot pause the cleaning cycle. When it’s untangled, it will resume the cleaning cycle where it left off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best robot vacuum and mop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly! I can use the app to set up vacuum and mopping times. I only wish it was easier placing water into the mopping option. But other than that I love it and it’s very stylish and quiet.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Mapping could be improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mapping function has a limited range. Cleaning is ok. However, the robot wanders aimlessly and doesn’t reach all areas of the residence.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hello,
      We’re sorry to hear about the mapping issue. For the first run, we would recommend using the continuous clean mode in the app. This way, if the robot cannot finish the map in one go, it will return to the charging dock, refill its battery, then go back out to complete the mapping process. Should you need any assistance with setting this up, please reach out to us at [email protected] where we’ll be happy to help out.
      Best,
      Ecovacs Customer Care ecovacs

  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Betty

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but you still need to be home when its going. This does get suck under tables sometimes and the front part of the couch.

    I would recommend this to a friend
  • Pros mentioned:
    Vacuuming

    Rated 5 out of 5 stars

    I LOVE MY ROBOT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot is the best.. It cleans on time and does an exceptional job.. I have a puppy who's an avid shedder, but no match for my robot.. My home is pet hair free.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine for a few months!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received Deebot as Mother’s Day gift in May 2019. Loved how it worked until about 4 months in. Contacted manufacturer since it was still under their warranty. A nightmare trying to get unit repaired or replaced. Took over 1 1/2 of back and forth emails to get a replacement unit. All the while my 1 year warranty was being used and I had no unit. Customer service could use some help! Deebot delivers when it actually works. Crossing fingers hoping this unit doesn’t fail.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vacuuming

    Rated 5 out of 5 stars

    Does good cleaning

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot does good cleaning, it’s a bit difficult to get a full map but once you get it the robot works on its own very well. I would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Vacuuming

    Rated 3 out of 5 stars

    Good robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good robot it does vaccum and mopping. Just dont like the laser is elevated. Robot get stuck because of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardest thing is remembering it’s there! It’s good for cleaning up everyday messes. The mop function isn’t the greatest but it will do for just regular maintenance. Downside is you can only put water in it.

    I would recommend this to a friend
  • Cons mentioned:
    App connectivity

    Rated 1 out of 5 stars

    NO.....if you value your sanity.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First issue was obvious, this thing wouldnt connect to the app for nothing. Finally, my solution was not using a "hidden" network. But non of the "professionals" at ECOVACS know this and you wont find that fact anywhere online. (I didnt bother calling CS) second issue, If your able to get this to connect to the app, good luck getting the mapping feature to work correctly. You CANNOT "create" any zones. The app "does" this for you. I reset the map 4 times and still.....the zones were incorrect. Without correct zones, you cannot use the scheduling feature correctly. I got this for the mop feature and did not even get to test this out as the map would not "zone" correctly. I ended up settling on the Deebot 901 w/o mop feature. The map generated correctly with zones on the first go around. This is of course, after I got it to connect using the non hidden network. The 901 does not have flexible scheduling options but at least it worked.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hello,
      We’re very sorry to hear your experience with our product and team has been less than perfect so far. Please reach out to us at [email protected] attention Steve where we’ll help resolve these issues immediately.
      Best,
      Ecovacs Customer Care ecovacs

  • Pros mentioned:
    Vacuuming

    Rated 5 out of 5 stars

    Great vacuum and mop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas. It works great. It will vacuum and mop. Works great with cat hair as well as we have three cats.

    I would recommend this to a friend
  • Pros mentioned:
    Vacuuming

    Rated 5 out of 5 stars

    GREAT BUY!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my robot vac. It cleans so well and so accurately. It allows me to do other things while it keeps my apt dust, dirt and pet hair free.

    I would recommend this to a friend
  • Pros mentioned:
    Vacuuming

    Rated 5 out of 5 stars

    Awesome product.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing definitely cleans! I was so surprised on how much it cleans up EVERYDAY. The mop function is so-so, but still worth it

    I would recommend this to a friend
  • Pros mentioned:
    Vacuuming

    Rated 5 out of 5 stars

    Get it if you hate vacuuming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My floors haven't looked this good for a long time. "Bottie" does an outstanding job. I haven't used the mopping feature yet so I can't comment on that.

    I would recommend this to a friend
  • Pros mentioned:
    Vacuuming

    Rated 5 out of 5 stars

    Make my life easier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has made my life much easier, we have 2 birds and they are messy if you know :) I dont have to worry about it anymore, it is pretty awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Vacuuming

    Rated 5 out of 5 stars

    Excellent technology for upkeep!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Deebot Ozmo 930 is a solid choice for routine chore work. It does a superb job of vacuuming and mopping the floors and is super convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One day it does great!! The next day it gets stuck! Loved the mapping on the app

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for the added mopping function but I could have saved a couple hundred bucks if I would have just bought a vacuum. The mopping really does nothing. Sometimes the map resets on it's own. The vacuum function works great but trying to clean the container can be troublesome. For this price I would have bought one that self cleans the dust into a container.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hello,
      We’re sorry to hear your experience with the DEEBOT has been less than perfect so far. If you could please reach out to us at [email protected] we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
      Best,
      Ecovacs Customer Care ecovacs

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