Customer Ratings & Reviews
- Model:
- DG3G
- SKU:
- 6215304
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers commend the DEEBOT OZMO 930 for its thorough vacuuming, smart mapping, and ease of use. However, some customers have reported issues with navigation, app connectivity, and the small dust bin size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Vacuuming
Love it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, keep my house clean all the time
I would recommend this to a friend - Pros mentioned:Vacuuming
Great for on the go cleaning.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to use! Love how clean it keeps my floors. It picks up and clean.
I would recommend this to a friend Easy to setup and use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised how easy this was to setup. It took two times "babysitting" it and finding out what loose items to pick up before it ran by itself. It has a form of radar that helped map my house and I was able to "block" a couple small areas that don't need cleaned as often as the rest of the house. It does a good job vacuuming up dirt, works as well as a small upright
I would recommend this to a friendlove this thing!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.puts my roomba to shame at half the price. This thing is AWESOME!
I would recommend this to a friendGood quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good quality. I love it.....I would recommend it to somebody. It does the floor for you. It evens mop
I would recommend this to a friendMaybe for a smaller place?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great idea but if you have any furniture that moves just the slightest and it’s not in the same spot as last time it throws the mapping off. The battery dies half way through cleaning and the mopping feature doesn’t work well. We were definitely disappointmented.
No, I would not recommend this to a friend- Pros mentioned:Vacuuming
My Fav!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As just stated we bought two. Works great, go buy one!
I would recommend this to a friend - Pros mentioned:Vacuuming
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This robot is excellent vacuuming and decent mopping. Love it.
I would recommend this to a friend - Pros mentioned:Vacuuming
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this machine is awesome i used everyday to sweep and mop the house
I would recommend this to a friend - Pros mentioned:Vacuuming
very useful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to clean the floors while I am at work
I would recommend this to a friend - Cons mentioned:App connectivity
returned it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i had a very hard time connecting the app, second the cleaning feature can only be used with water which is something i didn't like i ended up returning and going with another brand
No, I would not recommend this to a friendBrand response from Ecovacs Advisor
Posted .Please post the following statement:
We are truly sorry to hear you have been having some difficulty with your OZMO930. Here are some pointers for configuring your WiFi router to work with your DEEBOT.
Ecovacs robots only support 2.4GHz wireless networks. Unfortunately, they do not support the 5GHz wireless networks. However, if you think you only have 5GHz WiFi - there is an excellent chance your wifi router is also broadcasting at 2.4Ghz.
The following will help you make sure your wireless router works with your Deebot:
Depending on the WiFi router model, there are a couple of different ways to tell if your router is dual band. The best way is to look up your router’s model on the manufacturer’s website. Some wireless routers even have dual bands written on the router itself or on the packaging that it came in.
Another way to tell, without looking up your wireless router model, is to look at your WiFi network’s name. Your WiFi router may be broadcasting two networks, with different names to indicate the 2.4GHz and 5GHz bands. This is a good sign that you have a dual band router. Each router will name the 2.4 GHz and 5GHz bands differently, but you can generally tell just by looking. For instance, the 5GHz network may have 5, 5G, or 5GHz as part of its name. The other may have 2, 2.4G or 2.4GHz as part of its name. So if you’ve named your WiFi network “Home”, you might see Home5 and Home2 in the list of available wireless networks.
It’s also possible that your router is a dual band wireless router that is currently set to broadcast only in one band, meaning that you will only see one network name. Seeing one network name doesn’t necessarily mean that your router isn't a dual band. You need to check your router’s manual or the support section of their web site to be sure.
If your router is dual-band, the manual or web site will have instructions for how to set it to broadcast on both 2.4 and 5 GHz bands.
If you're still having problems, please reach out to us at [email protected] where we’ll be happy to help diagnose and troubleshoot the issue.
Best,
Ecovacs Customer Care
It does a good job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sweeps and mops good. It's easy to use and I like the Wi-Fi technology.
I would recommend this to a friendGreat Robo Vac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mapping feature is the most amazing part of this robo vac. Upgrading from a Roomba (which behaved like a blind mouse bumping into things) to the Deebot which visually displays a map of the house layout is amazing! I'm not as impressed with the "mopping" feature but it does an adequate job.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good for the price ! Clean fast, works good
I would recommend this to a friendreally good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do a great job, the two cons are too much noise and the APP
I would recommend this to a friendECOVACS Robotics - DEEBOT OZMO 930 Wi-Fi Connected
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your house is over 2500 sq ft it is a chore to clean every room everyday with this system but you can schedule it to run twice a day and it will do it all. You will have to clean it out each day for vacumming or mopping so it is ready for tomorrow.
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very skeptical at first, but am very pleased with it
I would recommend this to a friendGreat but still figuring it out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE my lil Dee but the mapping could be better.
I would recommend this to a friendIt does a GREAT job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first robotic vacuum I have ever owned. I was impressed how it mapped my rooms. I have two dog and three cats and it does a really good job picking up animal hair. I have to run every other day so I hope it doesn't wear out! LOL
I would recommend this to a friendNever switch wifi networks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was working great until I switched wifi networks, then the app wouldn't find it. Didn't know how to reset it without it being a headache.
I would recommend this to a friend