Customers praise the DEEBOT OZMO U2 Robotic Vacuum & Mop for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate its combined vacuuming and mopping capabilities and find it offers good value for the price. However, some users point to navigation inconsistencies and limitations in battery life and dustbin capacity as areas for improvement. Concerns were also raised regarding the reliability of sensors and app control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 355 reviews
Pros mentioned:
Mop
Rated 5 out of 5 stars
Love it
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our old unit wasn't performing as well as it was and I took it into best buy to return it, since I had the two year warranty and it was set to expire in two days. That unit was no longer available and they gave us this new unit with the mop option and we absolutely love it. Can't go wrong getting this one
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 3 out of 5 stars
Too Pricey
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The price is a bit much. It mops using a cloth. You need to clean the cloth between rooms if not it'll just spread the dirt. The battery life lasts about 20 minutes which only covers a room or so. I returned the item and purchased a cord vacuum mop.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Our see it, TONYA
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought our bot forChristmas! Her name is Tanya and For the price it’s pretty awesome! It doesn’t use solution for mopping, only water and it doesn’t exactly clean thoroughly but it does well for like a follow up from mopping a day prior. I also dislike that it doesn’t scan the room first.. it’s a good starter robot but I’ll definitely upgrade eventually
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Brixton in Hockley Texas
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This robot save me a lot of time cleaning. I love the fact that it vacuums and mop. One full charge gives over 120 minutes of cleaning. It is easily to use and does an impeccable job. I was so please that I bought two of the for myself and gave three of them to my friends as gifts.
I would recommend this to a friend
Rated 4 out of 5 stars
Better than sweeping every day.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We use this vacuum in our Motorhome on the tile floors. It picks up a lot of dirt that the dog and I bring in. The app works well, and connection was easy. Not really impressed with the mopping feature, but works. The manual could be more detailed, especially when it comes to the filter and pads.
I would recommend this to a friend
Pros mentioned:
Mop
Rated 4 out of 5 stars
My helper
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall good product. Does what I needed it for. Sweeps and mops
I would recommend this to a friend
Brand response from Ecovacs Advisor
Posted .
Hi, Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product. Best, Ecovacs Customer Care
Pros mentioned:
Mop
Rated 5 out of 5 stars
GREAT VACUUM CLEANER AND MOP
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had this for a few weeks and I was absolutely amazed by this vacuum cleaner and mop. Both functions work great and it has saved me so much time and effort! I can't believe I didn't get this sooner. My floor has never looked better! I HIGHLY recommend this model and brand!!
I would recommend this to a friend
Cons mentioned:
Dustbin size
Rated 3 out of 5 stars
Not great
|
|
Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would not recommend this product to someone who has many animals or even one animal that sheds a lot. The canister is small and I would have to empty it twice during one cleaning cycle. I have 2 dogs and 1 cat.
No, I would not recommend this to a friend
Cons mentioned:
Dustbin size
Rated 5 out of 5 stars
Great vacuum
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent vacuum, it worth the money; in the house we reduce clean time, only not great thing is that the garbage container is not to big and need to clean quickly if you have kids or pets
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 3 out of 5 stars
50-50
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
At first glance this is a very helpful item if you have a small place but unfortunately it does not follow a pattern so it leaves unclean spots. It also runs out of battery in 1 hrs. or so.
I would recommend this to a friend
Pros mentioned:
Mop
Rated 3 out of 5 stars
Good for the price
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mops and vacuums everywhere disorganized but does the job for the money. The app sometimes doesn't work doesn't connect with the machine even if the internet is working, leaks water even if it not moping.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Awesome robotic vac/mop
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works very well! I was looking for a robotic mop but couldn’t bring myself to spending the money for a mop. I got a members only deal for this and it was $179 and because it vacuumed and mopped I made the purchase. Glad I did, well worth the $179!
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Excellent Product
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The vacuum picks up great and is easy to setup. The mopping feature is 2nd to none on this model with the tank. Purchasing another model for our upstairs.
I would recommend this to a friend
Rated 4 out of 5 stars
Neat little cleaner
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love it. Only issue is that it’s not able to locate its own base to charge. I think may be the case for a lot of these products. It does leak occasionally when you fill water in the tank and id have to remember before it stains my hardwood.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
meet my maid
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this little robot does an awesome job of cleaning an all wood floor apartment as it is mostly dust that needs to be cleaned. A great value by. With an easy to use app.
I would recommend this to a friend
Brand response from Ecovacs Advisor
Posted .
Hi, Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product. Best, Ecovacs Customer Care
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Should have ordered sooner!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased with my Deebot Vacuum. Amazed as to how much it picks up. Even purchased one for a friend. Wish I had ordered even sooner. Thank you
I would recommend this to a friend
Rated 4 out of 5 stars
Ecovacs cleaning guy
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn't like the fact that it will not connect with 5G wifi. Other than that it performs well when vacuuming and mopping. Saves my family time as this guy/gal is pretty efficient when it comes to doing its job.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 3 out of 5 stars
Ok at first.
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wife liked it as first but then it wouldn't go home to recharge, like it would just stop when the battery went dead.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
ECOVACSHOME robotic vacumop
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great to have a robotic vacuum cleaner. Disappointed in the docking capabilit. Won’t return to docking station on its own. Must be present to do that yourself. Disconnects from wi-fi and has to be reconnected.
I would recommend this to a friend
Pros mentioned:
Mop
Rated 5 out of 5 stars
Love it
|
|
Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great little vacuum help keeps dirt & dust off your floors plus it mops we use this little guy almost everyday day wit brown hardwood floors shows everything on it