Customer Ratings & Reviews

SUMMARY: Rarely do appliances impress me as much as the Deebot T20 Omni has. If you are in the market for a robot vacuum but know there are times that you would also like to have your floor mopped to be extra clean, this is for you. SET-UP This is my first Ecovacs product and I wasn’t sure how it would compare and perform to my current robot vacuum. My current robot vacuum and proven so reliable and simple to set-up and maintain, I didn’t give Ecovacs much of a chance to compete. I will be the first to admit, I was wrong and have been nothing but impressed with the little Ecovacs Deebot. Account creation is easy and simple to set up. The app itself is intuitive and very comprehensive. Ecovacs supplies a QR code to download their software, whether it be Google or Apple. Once installed and your account is created, the app walks you through setting up the Deebot. Easy and painless. The app guides you through the set-up process and the Deebot tells you what you need to do to complete set-up. Yes, the Omni T20 has its own built-in voice assistant. Between the app and the voice assistant guiding you through the set-up process, it doesn’t get any easier. I wish other companies were as thorough and spent as much time as Ecovacs clearly has, prior to releasing their products. While there was a firmware update waiting for me when I brought the Deebot online, at no time did it ever feel like the firmware or app was half-baked. USE I first started the Ecovac alongside my current robot vacuum. The Ecovac was significantly quicker at mapping out my lower level of my house. My current vacuum had to be babysat while it made its way around my lower level. I either had to put up a physical barrier to stop it from going where I didn’t want it or use its provided boundary tool to put up an invisible fence. It took nearly and hour and a half to complete its initial mapping run. While I did have to babysit the Ecovac some, it wasn’t near as time consuming as its competitor. The Deebot drove out of its charger, and only went a few different places to map my downstairs. It didn’t have to go and physically run into every wall and/or barrier like its competitor. The Ecovac Deebot uses a combination of Lidar, cameras, and lasers to map its surroundings and detect obstacles. It is a much more refined, and by refined, I mean light years ahead of its competition, in terms of obstacle identification and avoidance. My current vac will go about its business, traveling at a preset speed until it gets close to a wall, counter, furniture, etc. Something that it knows is already there. Once it gets within a couple of inches of the obstacle, it slows down, bumps the obstacle, and then turns around going exactly one device width difference on its return path. Wash, rinse, repeat. However, put a pair of shoes, an animal’s toy, or worse yet a cord in its way, and you hope it doesn’t get tangled in its brush or agitator bar. If you are lucky and something bigger like a pair of shoes, it will just bump them (at full speed because its algorithm doesn’t know the obstacle is there) and then either move around the obstacle or turn around. This is especially frustrating with a pet’s food and water, as often the vac bumps the bowls hard enough to spill the contents on the floor. This is especially true if the bowls are not in the EXACT same spot they were when the vac initially mapped its surroundings. Not so with the Deebot. Using AI associated with its camera, Lidar, and lasers, not only does it seamlessly map a room and its obstacles, but it can also see objects in its path that weren’t there when mapped. Shoes, no problem. Pet, no problem. Toys, no problem. Cords, no problem. No joke, I left a heavy piece of string on the floor and the Deebot saw it and moved around it. WOW! Obstacle detection works better than any device I’ve ever owned. Objects that used to wreak havoc with my current vac, are no issue for the Ecovacs Deebot. CLEANING After comparing it inside the house with my current vac, I gave the Deebot an impossible challenge. I wanted it to clean my man cave / workout room / hangout / converted garage. It is no easy chore as I often have stuff laying around that doesn’t get put back right away and to make matters worse, I installed a hard rubber tile over the floor with raised “coins”. After relocating the Deebot, it knew something had changed and requested that I remap the area. No biggie, I had some time. As it is a converted 2 ½ car garage, it is essentially one large room, but there are plenty of objects in the way. Thinking the Deebot would need to travel the area and get a look around, I set it loose, but stayed close by. It drove out of its base, toward the middle of the “garage”, spun around, and returned home. Mapping complete!!!! WOW! Not only was mapping complete, but when it uploaded the new map to the phone app, it really did see everything. It had been a while since I cleaned up my area, so I set the Deebot on a vacuuming run. I wasn’t smart enough to look at the app and see that I don’t have to do each chore separate, I can tell the Deebot to do multiple jobs with one setting. You can vac, vac and mop, mop, or vac and then when done, mop. AWESOME. The Deebot started about its first chore. Suction power is top notch. Much stronger than my current vac. The Ecovac had no problems picking anything up off the floor it encountered. Once done, I decided to give the mopping a try. Not having a lot of hope, I thought it couldn’t hurt. I often workout in bare feet or socks, so I like having a clean floor and the floor could use a good cleaning. But with the numerous raised coins on the tile and the short nap on the mop heads, I didn’t expect much. I was right. It didn’t do too much but hit the top of the coins. As expected, but I was remotely disappointed. However, digging into the app and re-watching the instructional videos, I saw where you could tell the Deebot to use more cleaning solution, make more passes while mopping, and what level of dirtiness you think the floor is at. WOW!! Game changer. I went from its normal cleaning cycle to the deep cleaning cycle. Doing so, doubled the amount of passes it made in the room and setting the app to dirty and more solution allowed the little Deebot to get to the actual face of tile. Amazing. After a few passes, the Deebot stopped cleaning and returned to the base. What? It isn’t even a 1/16th the way done. Great, another issue with an app or firmware. Off to the app I went. An issue? Nope. The app told me the Deebot had returned to the base to wash the pads off and reload them with clean solution. Really? Sweet! Sure enough, after a couple of minutes, the Deebot exited the base, returned to where it left off, lowered the mops and off it went. My dirty floors were clean. Better than I usually get them with mopping. CONCLUSION I am extremely fortunate to have a robot vac already and this Ecovacs Deebot T20 Omni to use and compare back-to-back. My current robot vac does a good job at its assigned tasks. It is easy to use, requires minimal maintenance and is something I can pretty much set and forget knowing it will do a good job at cleaning up pet hair and day-to-day messes. With that, would I buy a Deebot over a competitors’ robot vacuum? The answer is simple. The Deebot, without question. It has better suction, hence better cleaning power, can vacuum and/or mop without the user needing to do anything. It can switch between vacuuming and mopping by lifting or lowering it mops. So slick. Add to this, the vastly improved obstacle recognition and avoidance and the Deebot is a hands down winner in my book. There is more maintenance with the Ecovac than my current vac. For example, you must clean filters more often and the water tanks only get you a couple of cleanings at most, that is if you aren’t using the deep clean function. But Ecovacs has done a fantastic job at keeping owners’ chores to a minimum. For example, as an owner, you don’t have to clean the mop heads after use. The Deebot takes care of it for you. Once it has completed mopping, it returns to the base, starts charging, heats the in-tank water and washes off the mop heads. Once clean, it dries them out and gets them ready for the next go round. The minimal increase in maintenance is worth it for the added functionality that the T20 offers. Like I stated in my summary, rarely do appliances impress me as much as the Deebot T20 Omni has. HIGHLY RECOMMENDED

I didn’t like the item. Since the start I had problems with it. It doesn’t work properly.

Of the half dozen or more robot floor cleaners I’ve owned over the past few years, the Deebot T20 Omni is by far the easiest to use and most fully featured unit I’ve used thus far. This is my first experience with this brand, and it did not disappoint. The unit comes with a sizable docking station weighing 32.5 lbs and standing 22.5” tall, measuring 17.5” wide and 16” from front to back. There are two color-coded 4L water tanks inside (blue for clean and gray for dirty water), a 75-day capacity dustbin, and a hot air blow dryer built-in. The robot itself has a typical circular shape with 13.5” diameter plastic exterior, LIDAR guidance system, TrueDetect Laser and IR sensors, two rubber drive wheels, 360 front roller wheel, removable soft roller brush, dual side sweeping brushes, and dual removable washable mopping pads. The silver cover on top is held on with magnets and lifts completely off the unit to give you access to the power switch, dust bin, and Wi-Fi setup button. The height of the robot including the LIDAR puck on top is 4-1/8” which is low enough to go under most of my furniture and cabinet/appliance toe kicks. There is a capacitive touch button towards the front of the robot that lets you start and stop cleaning with a short press or send the robot back to the docking station to charge with a long press. Setting up the base station is quick and simple. When selecting a location, I liked that it does not need a ton of clearance at the sides, only a couple inches, and just 2.5 feet of clear space in front of the unit. The cord on the back is 6 ft long and can be stored on the cord cleat at the back. The battery takes about 6 hours to fully charge, and you’ll need the Ecovacs Home mobile app to complete the setup including adding the device to your home WiFi network for remote control, automatic firmware updates, and receiving notifications from the machine. You can also start a cleaning run by simply pressing the button on top of the base. The first thing you’ll need to do is create a map of the areas that the cleaner has access to. This process took about 5 minutes and worked pretty well for my open floor plan first story. The robot was able to travel to each room, crossing thresholds with ease, and accessed everywhere except the laundry room, which has a step down. However, the app had trouble automatically dividing rooms accurately that didn’t have clear entryways or contained multiple open walls. Even through map editing, I was not able to parse such rooms as I could only “split” an existing room with a straight line where I needed to draw at least 2 to create distinctly separate rooms from the mapped space. However, I did appreciate that I could save up to 3 maps for use in other parts of the house, as I was also able to map our second floor. I was then able to take the robot upstairs, select the associated map, and use it there. The only downside is that the robot isn’t able to empty its bin or rinse the mop heads in these secondary areas, as the base station isn’t present. After mapping, you can set virtual boundaries (straight line or rectangle) where the robot won’t enter or cross, for example a fireplace, and these can be set to exclude mop-only or both vacuum and mop. The maps generated are pretty accurate; the robot detects furniture and obstacles in real-time and maneuvers around them. It had a little more trouble with avoiding long and skinny chair and table legs though and tended to tap them lightly. The AI TrueDetect is supposed to help it avoid things like toys, socks, power cords and cables, however, I found that it doesn’t always work as a couple time it got stuck on cords. It will attempt to dislodge itself if it gets tangled but isn’t always successful. For cleaning there are several modes. Housekeeper mode uses AI to determine which cleaning strategies to use for different areas of the home for a particular map and adjusts its settings automatically. You can also select specific rooms or define a custom rectangular area to clean and choose standard, deep, or fast with one or two passes; suction can be set to quiet, standard, strong, or max, depending on the level of soil. With the mop pads installed, you can set the machine to vacuum and mop simultaneously, mop after vacuuming, or just perform one or the other. I recommend “mop after vacuum” mode, as when vacuuming and mopping at the same time, the side brushes get wet and dust in them tends to ball up into a paste which can stick to the wet floors instead of being picked up. The vacuum picks up a lot of hair, dust, and debris and the side brushes do a great job getting close to walls, into corners, and going around furniture without bumping into things often. At max mode the unit can be pretty noisy, but is not as loud as a traditional vacuum. The small dustbin was completely packed after vacuuming our carpeted second floor for an hour, though you can set the emptying behavior to “smart” which empties at the station every 6, 10, or 15 minutes. The base station completely clears the robot’s bin each time and captures the dust in the pre-installed 3L vacuum bag. The bin inside the robot and its filter are removable and can be washed and dried as needed. For mopping, you can set defaults for the pad wetness, the pad rinsing interval, and the length of hot air drying time from 2 to 4 hours. The base station heats the rinse water to 131°F to better remove dirt and oils from the pads and seems really effective; the rinse water is always dark and gray, and my floors do look brighter afterwards. The water tanks hold just over 1 gallon of water and to mop my entire first floor (600 sq ft.) consumes about 2/3 of the tank. The auto-lift feature of the mop pads raises them when not in use, so that when the unit is not mopping, for example when going over rug and carpet, the wet pads are not being dragged along the floor. On a full charge, I got about 1 hour and 40 minutes of continuous use: an hour of that time was using mop and vacuum in housekeeper mode and the rest running vacuum only at max suction (6000 Pa) on carpet. At its lowest settings (quiet mode, vacuum only) you can get over 4 hours of runtime on a single charge. The hot air drying for the mop pads takes a while as it’s quite gentle, so I recommend letting it run for the max duration or simply removing the pads to hang dry to avoid the buildup of mold, mildew, and bacteria. If you won’t be mopping daily, I’d also suggest taking the tanks out of the machine to dry completely between uses. The app will track and record the robot’s travel path right on the map, so you can see its coverage during and after a cleaning session. It also shows you the robot’s location in real-time, though if you can’t find it for any reason, you can tap the ‘Find My DEEBOT’ button and it will announce “I’m here” each time. With ‘continuous cleaning’ enabled, if the robot runs low on power before finishing, it will return to the station to charge and resume from where it left off once it has enough power to finish the cycle. The robot has a built-in voice assistant named “Yiko” and you can issue verbal commands using the wake phrase “Ok Yiko” followed by a command; it works well for starting and stopping cleaning programs, targeting specific defined areas and asking for status updates, as well as sending the robot back to the dock. This feature can also be disabled and enabling ‘Do Not Disturb’ will turn off the mic, lights, announcements, and scheduled cleanings. I found it most convenient to set a daily cleaning schedule for the robot. Multiple schedules can be set up with separate settings for different areas at different time. If ‘edge deep cleaning’ is enabled, once a week, the unit mops right up to the edges of your walls for better cleaning coverage. This helps us maintain our floor’s cleanliness on a regular basis and saves us a bunch of time and effort. For hard flooring this robot cleaner picks up a ton of dust, dirt, and hair, and even some larger bits like leaves. On rugs and carpets, it’s more of a surface clean, as it doesn’t have stiff brushes to dig deep into the pile to remove trapped dirt and dust. With daily maintenance runs, I expect to change the vacuum bag only every couple of months, which will be an ongoing consumable expense. As for other maintenance, the mop “sink” where the pads are rinsed need to be manually cleaned once in a while, as the self-clean cycle can only do so much. A telescoping bristle brush is included for this purpose and can be stored inside the base between the water tanks along with a bottle of cleaning solution. Overall, this robot floor cleaner makes vacuuming and mopping my floors on a regular basis simple and convenient. With the automated hot water rinsing and drying of the mop pads, there’s little manual intervention outside of filling and emptying the water tanks. The robot empties its dustbin after each run, and will prompt you when it’s time for maintenance steps like replacing the vacuum bag, brushes, and pads, so you don’t have to keep track of it. The unit has ample battery life, and the maps and avoidance systems are quite good; the robot rarely bumps or rubs against furniture or other obstacles. This will go a long way to ensuring the sensor windows stay clear and scratch-free as this is an issue with other robots that I’ve owned. I can clean multiple mapped areas of my home, even without the base station present, and the unit is easy to control via the app, voice commands, or simply set on a schedule to run on its own.

I am obsessed with the Deebot T20 Omni robot vaccum!! Starting with size: the dock for this is huge and heavy. The dock holds the robot at the bottom and inside it holds two water tanks- a clean water tank & a dirty water tank. Setup: Getting it out the box and putting it where i want was easy. Now configuring it with the app was a bit challe ging because there is so much to learn about how to set it up, how to connect it, how to map out your house, how to get it work correctly and more. To be honest this was the most challenging part and at some points the most frustrating part. I have gotten the basics down but im still learning everything there is about working the app & robot. This took much longer than i expected but for the results im okay with still being in the process of learning everything about the app & working orders. Here is my honest thoughts on "Yiko", my Ecovac deepot t20. 1. Vaccum suction is on point! I mean it vaccums up anything and everything! It picked up a bracelet, a sock, and a broken toy stethoscope that I didn't see under the table and at one point a wrapped slice of cheese! It picks up hair with ease but long hair does sometimes get wrapped around the brushes. 2. It mops great! It goes back to its station when it needs to clean pads and get more solution. I've been using water & mint oil in it. It mops up spilled syrup, liquids, ect. Now what it won't mop up is if you got something stuck to your floor (which is normal because that takes hand power mopping) lol. It also doesnt get the edges in my kitchen along the cabinets because it cant fit under the cabinet lip. 3. Separates clean and dirty water like a charm! 4. Has a vaccum trash compartment on the robot and then when it goes back to station it suctions out into a bag! 5. EXTRA ACCESSORIES are decent prices- mopping pads, brushes, solution (if u want to buy it from them)... it's manageable prices. 6. Mop pads are WASHABLE! can be removed to throw in washer! 7. It steams the pads with hot water which I love! 8. It takes HOURS to charge! I hate this. For a busy household I need it to charge faster. Doable- but for me I wish it charged faster. 3-4 room areas and it needs to be recharged. I've been using it mainly in dining, kitchen and living room. The charging time desperately needs upgrading. 9. The app takes a while to get the hang of- it maps your house for you, it's customizable, ect... but if you have kids like I do who are just excited about the robot then I advise to let it map your house while you are all outside because otherwise your mapping will be off because it is very sensitive with mapping and can detect objects (people) a few feet away! 10. Noise wise-The robot itself is a normal noise... when it starts self cleaning mode at dock it is louder. 11. It has voice commands! I love this! I can say Hey Yiko and it responds. 12. It recognizes places that need more mopping! So if you have an area thats dirtier than others it will give it extra cleaner. My biggest issue is the amount of time it takes to charge. Other than that, the cleaning is immaculate! I love how it seperates the clean & dirty water, and it helps me out tremendously.

The Ecovacs Deebot T20 Omni is latest addition to Ecovacs floor care lineup. I have used a basic Deebot in the past, and was happy with it even though it the type that just bounces around aimlessly. I have used a vac/mop solution from Shark in the past, so I was interested to see how Ecovacs tackled it. Design and Features The T20 Omni system is a large floor cleaning solution. The base is huge and I like to refer to it as the garage. It measures roughly 22.75H x 17.5W x 17”D, and the vacuum measures Ø14.25 x 4” H. The vacuum body follows in the steps of other robovacs with its round shape. It uses 2 side brushes and a 6” wide roller head. The front of the device carries the sensor array with cliff and object detectors while the top of the vac has LiDAR sensor. The vac’s top surface is a removable cover which hides the removable dustbin and the on/off switch. The dustbin contains a removable filter that you can wash to extend its life. The bottom rear is where the mopping pads connect. The pads attach to their mounts with Velcro, so they can be removed for deeper cleaning or replacement. The vacuum itself does not have any onboard water/solution storage, so it returns to the base to re-wet the pads as needed. The base itself holds 2 4L tanks and a 3L replaceable dustbag. The tanks are for clean and dirty water. Included with the system are 2 cleaning tools used for maintenance. There are no additional dust bags included, and no cleaning solution. Setup The setup process starts with unboxing the huge base station and vacuum. This thing is large. The quick setup sheet has you locate the base station where you want it to be and plug it all in. The vacuum has a top cover you need to remove which reveals the power switch. Once powered on you can slide the vacuum into its little garage. From there you dig into the app, which takes only a few minutes to get things going. I already had an Ecovacs account, so my setup process didn’t involve account creation. Connection to the app and my home network worked well, and went along without issue. I let the vacuum charge for a bit before sending it out on its first mapping run. This is where I ran into my first hiccup as it seemed like I needed to use the voice assistant “YIKO” to initiate the run, which I did. The app itself is honestly not very intuitive to navigate, and myself and my GF have struggled to learn all of its features. Once the mapping run was complete it lets you divide up your space and specify different aspects of your house. The app lets you define where different furniture is, floor types, and divide up spaces into rooms. Its honestly a weird process because the map used for laying out furniture and floor types is not the same map used for dividing up rooms. I ran into problems with this because the furniture/floor type map is very simple and doesn’t divide up the rooms well at all. Setting floor types for wood, tile, or default really depends on how well the map divided things up, and its not a map you can edit. The other funky issue I ran into was dividing up the room map into rooms. It took some effort to terminate the end of my hallway where one bedroom is to the right and the another is straight ahead. The mapping run combined the hallway with the bedroom at the end of the hall, and it would not let me to section the room off at the threshold. The dividing lines require the geometry of a room to be in such a way before they are valid. I actually had to piece apart the room until I got a line to cut across the doorway, and then I had to combine the pieces of the sectioned room back into a whole space. It was not a good process. Inside the app you can define a lot of different running options. Schedule cleanings, suction power, cleaning cycle, room cleaning order, etc. You can tell it how you want to vacuum/mop – do both at the same time, vacuum then mop, just vacuum, just mop. You can tell it how you want it to clean itself up – the cleaning pads have options for self-cleaning, which are pretty cool. Overall I wish the app was a little better organized, and the mapping more user friendly, but it really lets you configure things well. Cleaning I have 2 very furry huskies at home that are shedding plenty. With the oncoming fall weather we have to deal with wet paw prints from being outside and the tumbleweeds of fur. The house level I had this cleaning is mostly laminate flooring with carpet in one room and a little area rug in another. This sort of flooring setup leads to fur drifts accumulating in the corners and along edges as well as a general dusting across the floor. Having a vacmop for this floor is ideal because it’s the level trafficked from outside, and it’s the level the dogs spend most of their time. Running the T20 meant setting the suction level (quiet, standard, strong, and max), the number of passes (1 or 2), and determining how I wanted it to clean (vac, mop, vac then mop, or vac+mop). I chose to run it in vac and then mop mode to start out. I did another run with the T20 in vac+mop mode and I didn’t really see a difference in performance, but it did cut down the runtime. I would say the reason I saw to split it up is based on the size of the cleaning area and the time you have available. Splitting it up takes longer, but allows for better utilization of the battery. The combo mode is faster but runs the risk of needing to recharge before its cleaned the entire area. Cleaning performance on hard surfaces was pretty good. The vacuum runs very quietly across the wood floors. I have the suction level set to strong, but even at this level the vacuum didn’t make much noise. The twin side brushes pick up a good amount of hair, fur, and other debris along the edges. The main roller does enough to pick up what gets into its path, and I didn’t notice anything left behind. Once onto carpet the vacuum continues to perform well. The noise level bumps up a little bit as the vacuum detects carpet, which has the roller spin faster. The rubber treaded roller does a great job pulling hair and fur off the carpet surface. Area rugs were treated much the same way, but with one exception. I have a thinner rug in my kid’s room (one of those green city streets play rugs) and the vacuum doesn’t work well on it. It bunches up carpet and gets stuck occasionally on it. The mop portion of the cleaning process is a delight. I have used a vacmop in the past and it did well on minor cleanup but stuck-on, hard to clean, and larger messes were not handled well. My goal is for the mop to be able to clean up after the dogs come in from the outside. The little dirt footprints didn’t stand a chance and were soundly wiped away. A dried juice spill was similarly cleaned up with ease. The mopping part of the run doesn’t make too much noise either and its smart enough to lift its pads when traversing carpet. The pads wetness can be adjusted before leaving the base for a mopping run – wetter pads for heavier soil. The water/solution is also heated to improve cleaning performance. When the vacuum returns home the base washes the pads and a heater dries them off. I’m beyond impressed by how the vacuum and base station handles the mopping sequence – it seems to be very well thought out. Issues Issues that I ran into mainly revolve around navigation. This robot, for whatever reason, likes to wander off the prescribed path and enter rooms it wasn’t told to. I had it clean my living room, kitchen, and hallway and I found it stuck underneath my bed on a sock – 12 feet from the door into the hallway. It would routinely wander off into the rooms that branched off the hallway when it wasn’t asked to. It’s like once it gets a little way into the doorway it doesn’t know how to turn back. I did a good job of drawing my map lines to divide rooms, but I guess I need to take another stab at it to see if that corrects the T20’s wayward issues. Another issue I ran into was when it got stuck I something. I would clear up the issue and set the T20 right back where it was, and then press the button on the robot to restart it (this is what all other robovacs have you do). For whatever reason it halts the last cleaning program and says its going to vacuum everywhere. If you let it go it will re-vacuum areas it has already done and it will continue as if it hadn’t already been running a different program. This has happened when I just wanted it to run in one room, so it deciding to vacuum the whole floor was way outside of what I told it to do. This has happened 2 or 3 times now, so clearly it needs some sort of update to correct this behavior. My last issue revolves around the cleaner head. I have a lot of long hair to clean up (4 women with lots of long hair), and it really gets stuck on the roller. Specifically on the roller ends. The hair migrates and wraps around the ends rather quickly, and you will get a “help I’m stuck” message. I have a feeling I will need to clean out the brush head every other cleaning to avoid this. I haven’t seen a robovac roller collect hair like this except my Neato D7. The only positive is that it is easy to clean out an untangle. Overall, the T20 Omni is a well thought out floor cleaning solution. I enjoyed the features that accompanied the mopping function, and it performed quite well. The vacuum performance was great, and it kept up with the kids and shedding huskies. The only things I had trouble with really seemed to center around the app interface. The mapping is difficult to setup because the boundary lines are picky, and the overall app layout leaves me searching for settings. The app has a ton of features, which is fantastic, but it just doesn’t have the best organization. This is a great cleaning system though, and I am very pleased with it.

The Ecovacs Deebot T20 Omni is a premium robot vacuum and mop that offers a variety of innovative features and excellent cleaning performance. If you are looking for a robot vacuum and mop cleaner that requires minimal attention, then you have come to the right place. Let’s go over what the Deebot T20 has to offer. Unboxing and Setup: The setup process is pretty simple for this unit. The base comes fully assembled, simply fill up the clean water tank and plug it in. The robot vaccum cleaners do require you to plug in the mop heads and the corner brushes and connect the robot to the application. Once that is complete the robot is charged up, you can start the quick mapping process which takes about 5 minutes to map out the entire floor. Once your for is mapped out, you can setup the map in either 2D or 3D along with furniture and setup cleaning areas to your liking. The total weight of the unit is about 41lbs and has about 14.5 in cleaning path. The base has your clean and dirty water tanks and also the self-emptying dust bag in a very nice and sleek finish. Vacuuming performance: The T20 Omni has a powerful suction of 6000Pa, which is more than enough to pick up dust, dirt, and pet hair from all types of surfaces. It also has a variety of cleaning modes to choose from, including standard, deep clean, and edge cleaning. In my tests, the T20 Omni did an excellent job of vacuuming up all types of debris, even from high-traffic areas and once the cleaning was completed the robot emptied out its bin and was ready to go for next time. Mopping performance: The T20 Omni's mopping performance is also impressive. It uses two spinning mop pads that are cleaned with hot water at the docking station. This helps to remove tough stains and grime, leaving you with clean and sanitized mop pads. The T20 Omni also has an auto-lift mopping system that lifts the mop pads when it detects carpet, so you don't have to worry about your carpets getting wet or damaged. Features: The T20 Omni also has several other features that make it a great choice for robot vacuum cleaners. It has a self-emptying dustbin, so you don't have to empty it manually. It also has a hot air-drying system that dries the mop pads after cleaning, to prevent odors. Additionally, the T20 Omni is compatible with voice assistants such as google and Alexa or even its own built-in voice system called “Yiko”, so you can control it however you prefer. You can also set a daily schedule with the robot as I have done where I am pretty much hands off and the robot does what it needs to do and once I week I just refill the clean water and empty out the dirty water tank. One thing I will mention is that comparing this to the previous model, is that the dirty water suction has improved significantly from the previous early model. I did have an issue with my Deebot X1 where all the dirty water was not removed from the mop pad cleaning area and it would sit there and start to smell pretty bad. Now, because this unit also offers hot air drying, all the water is removed and the hot air removes any moisture. Another improvement is the auto-lifting mop, which the X1 did not offer. Batter Life: 5200 mAh battery for up to 170 minutes on a single charge. The robot has been able to clean my 800 sq ft. floor on single charge but did return to the station to clean the mop pads in between. Pros: • Powerful suction • Excellent mopping performance / Auto-Lifting System • Self-emptying dustbin • Hot air-drying system • Precise Navigation • Great Obstacle avoidance • Great Battery Life Cons: • Can be a bit noisy – While cleaning the mop pads Overall, the T20 OMNI is a top-of-the-line robot vacuum and mop that offers excellent cleaning performance great features. When I look at robot vacuum and mopping system, I want something that requires minimal attention and The Deebot T20 met the criteria perfectly. I would definitely recommend anyone in the market to check out the T20. Then sit back and relax while the Deebot cleans your home.

This unit has operated perfectly and as advertised. I have 4 dogs that she'd like crazy and we lead a VERY busy lifestyle. The LAST thing we want to do is clean floors after a busy work day/week. We had a old school Eufy robot, which was great but I would always have to resort back to using my crosswave to really clean up. I was honestly just tired of it. I hate cleaning floors. It was time for an upgrade to a vacuum/mop combo with more custom features that requires no investment of time from me. This fit the mold and I caught it at an amazing price point from Best Buy. The app leaves SOME to be desired. But at the end of the day, I come home to clean floors everyday. The mapping works great. It hasn't gotten caught on anything. Love it.

It was hesitant on spending almost $800.00 on a vacuum. Especially when I wasn’t familiar with the brand. But I can say this was the BEST investment ever! It’s so simple. Easy to clean, easy to use. The pads are washable. It has 2 tanks. One for clean water and one for the dirty water. You map out your house, set the schedule and don’t have to worry. If you make a mess say “hey, Yiko clean xxx” and it will do what you ask. When transitioning from hard floor to carpet the back pads will lift up and stop spinning. Replacement parts are relatively inexpensive and so is the recommended solution. Pros: it’s quiet, doesn’t slam into things, can sense objects like chairs and walls, the app lets you mark off no go areas as well as pick the order in which floors are cleaned, washable pads, as well as the machine washing and drying the pads so they don’t get moldy and gross. Only con I have found is if you have a pet who finds themselves above pooping outside when it rains out… Yiko will drive right over it and leave a long poop streak across the house. Simple fix, wait to run Yiko til everyone is in bed.

Picked up package it was heavy, when open could not belive it was huge with 2 tanks easy to change out. It mapped out my house I titled my rooms, set it to mop and vac. it does have its own command settings, I do it though Alexa. dies a excellent job. I have it clean the bathroom and kitchen daily, whole house twice a week, sometimes I ask it to clean a specific room on demand, goes to station, cleans its mop heads and empties trash. Just keep up on filling and empty waste water. order typical parts for on hand. on youtube has a company tech with tips and advice

TLDR: It is easy to setup and works well. App could be improved but offers tons of features. Vacuuming and mopping is solid/great but not perfect or as good as a wired vacuum or manual job. Which is what I would expect. It keeps my home cleaner than it would if I had to manually vacuum/mop which is fantastic as it saves me a ton of time and effort. Coming home to a clean home is a nice feeling. SETUP: Setup is easy. You start by taking everything out of the box. Then download the Ecovac’s app, add new robot (if you already have one just swipe right on the main screen), it will walk you through the rest of the steps. It does prefer 2.4 Ghz wireless. Overall, this process takes about 5 – 10 minutes. Next, you do the initial scan of your home environment where it will drive around with the different sensors to make a 2/3D map of your home. This takes 15 – 20 minutes depending on how big of an environment. Then you can fine adjust that map by combining/separating rooms, labeling rooms (bedroom, living room, bathroom, etc.), adding furniture (such as dog bowls or cat boxes), adding invisible walls to block it from going somewhere (for me were stairs, under a certain bed, and around a desk where there are a lot of wires). Which takes another 15 – 30 minutes. Last, you fine tune your own personal cleaning preferences. Such as setup the order it should clean rooms when on Auto Mode (Mine is, living room, kitchen, bedroom 1, bathroom 1, bedroom 2, bathroom 2). Schedules, with my dogs the living room tends to get trashed, so I have it clean that twice a week (Monday and Friday) and go over that area twice each time. The rest of the rooms on Tuesday. I had some issues getting the scheduling to work correctly at first. But then it randomly started to work. Then you can do some fine tuning as mentioned in features below and your done. FEATURES: Some other features include “cleaning preferences” which allows you to choose the cleaning mode (vacuum only, mop only, vacuum and mop, mop after vacuum), cleaning times (x1 or x2), suction power (quiet, standard, strong, max). You also have “cleaning efficiency” (standard, deep, fast, edge). “Deep Cleaning” (which will specifically focus on corners every 7 days). Carpet Cleaning Strategy. Which includes, Auto (which boost suction to max when detects carpet. Auto (lowers mopping pad when on tile but raise on carpet). Bypass (Avoid carpets or floor mats). And Include (drive onto and off all carpets and clean them as usual). Smart Cleaning which includes Mopping Pad Wetness, Mopping Pad Cleaning Interval, Hot Air Drying Time, Auto Empty (auto or smart. Smart will empy more often where auto will do it at the end of the area clean), Continuous Cleaning (will stop and charge then resume cleaning when it has enough power), and TrueDetect 3D Obstacle Avoidance (either better obstacle avoidance or will focus on cleaning more which may suck up a dog toy or cord). Cleaning Log (which shows you where the vacuum cleaned exactly with lines on the 2D/3D map) and Child Lock (which will lock the base station button and Vacuum button from working). You have four different types of cleaning modes. “Area” which means you select what room(s) you want to clean. “Auto” which will clean your whole house in the order you setup originally. “Furniture” which I’m not sure does honestly. Last “Custom” which gives you a square that you can place in your home for specific spot cleaning. Say you spilled something or want it to mop something up. The Yiko Voice Assistant is interesting. The 2.0 version picks up false activations less than my OG X1 Omni. And allows you to start, stop, or spot clean. Among some other things. Which makes it nice for others in your household to control the robot if they don’t have the app downloaded and installed. COMPLAINTS: First, compared to my X1 Omni. I am able to setup more specific cleaning with my X1. For example in my Living Room I like it to go over that area twice with max suction as it is the most soiled area of the house. But then have it on standard for hardwood floors with a single pass. And standard suction and going over it once with the other rooms of the house. But with the T20 I was not able to figure out a way to customize that. It seems I only have one global setting. Second, the Ecovac’s App is not intuitive. I get lost in it often and it takes me a while to find exactly what I’m looking for despite having a lot of time on it. That could be a me problem. While it looks pretty and once you know where to go it makes sense. I would like to see this be improved or simplified. Third, the vacuum/mop isn’t as good as I would have liked. I found that when I have it set to “vacuum first, then mop” that it would wet the mop before it started to vacuum, which then would make my carpet all wet. Making it so I would just remove the pads, let it vacuum. Then apply the pads and have it mop. Which kind of defeats the purpose of it auto raising. While I do see the auto raising feature as working (as it does indeed sense carpet and then raise the pads) it wasn’t enough to not wet my carpet. But found the mopping function was good and cleaned well. With adequate soakage of my tile/hardwood floors and cleaned them well. Not to the same level as me doing it manually. But I don’t think that is a reasonable comparison. Fourth, the base station itself comes with a small dirty water case, clean water case, a brush, and a brush with a sharp edge to cut tangled hair in the vacuum. But with my X1 it has an actual plastic piece that holds all of these. But that is missing with the T20 and needs to be bought separately. And for the price I would expect that to be included. It also only has a single button which makes it a bit more cumbersome to operate. The X1 has three buttons. Fifth, it uses disposable bags. Which I don’t like as they are small, continuous cost, and add to more trash to the environment. I would much prefer to see a plastic bin (or a separate attachment you could buy) that allows me to empty that when full. But am glad the robot’s bin and filter is cleanable and reusable. PERFORMANCE: I found the vacuuming performance to be solid/great. It leaves nice lines, and you can tell when it has or hasn’t vacuumed. It picks up the majority of stuff. However, it isn’t perfect as it leaves some of the dogs hair behind on the surface and doesn’t pull all the hair out in the deeper parts of the carpet. But also, don’t think that is reasonable to expect. So do find that my normal corded vacuum provides a deeper clean. Which I do every month or two which picks up the deeper stuff this vacuum can’t capture. But this keeps things very tidy and clean with a lot less effort on my end. On hard floors it does a fantastic job. I found the brush itself didn’t tangle as easy as my X1 Omni. As mentioned earlier I found the mopping to be solid/great as well. As again, it leaves a good amount of wetness down on the floor and scrubs well. The auto-lift function is nice as it works. But similar to the carpet cleaning, it isn’t perfect and won’t perform to the same level as you doing it manually. But again, don’t think that is reasonable. Also, found that keeping those pads always attached didn’t work well. As it would wet the pads first before vacuuming making my carpets wet. Making it a bit more cumbersome than I would like by having to remove the pads and then add them back on when doing mopping. I suppose I could also switch to “vacuum only” in the app and then when I want to mop turn on the “mop function”. The auto cleaning/drying of the mopping pads worked without any issues. It also would stop frequently while mopping to reup the water on the pads and clean them. I was not a fan of my X1 Omni mopping capability. But don’t have a problem with this one. The battery life is good. They report 170 minutes. I found this number to be accurate. I didn’t test it exactly. But found that it would go for two hours around my house and I still had a 20 – 30% of battery left. Overall noise level is good. I can still work or watch TV without much distraction while it is doing its thing in the same room. If it is in a different room I can barely hear it. Of course this depends a bit on what suction mode you have. With the standard mode it is not loud. Even at max suction it isn’t bad.

This robot Vacuum puts my old one to shame. And I really like my previous vacuum. It would wake up and clean my entire apartment at 11 a.m. , during my workweek and I would come home to neat floor. However, I did have to change out mop water manually ( I know. 1st world problem.) I also had a problem with it randomly getting stuck on some the remedial objects on some of the most random days. And then on other days, it zoom right over that very same object as if it were just a flat surface. This meant that I needed to make a bee-line for home to get it unstuck. But that's only if I am in the area, of course. We're not going to name that company, in the interest of focusing on this lovely little vacuum/mop( Yiko). The Ecovacs Deebot X2 T20 Omni Floor Cleaning Robot is absolutely amazing. It looks huge, from the size of the box and to be honest, it does have a little size on it. But i was mainly concerned with how much extra space I was going to need to house the thing , compared to my previous Vac. I can safely say that they are basically the same size. With the only difference being in the docking station. It is a bit bulkier, because unlike my other Vac. This one actually has canisters inside that hole water to clean the mop heads whenever needed. Two canisters, to be exact. One to hold clean water & one for the dirty stuff.It's very easy to assemble. Just take it out of the box, attach sweeping blades. plug it in and scan the QR code with your WIFI setup. It really is very simple.Fill the clean water tank and give it a name. ( Use something clever. It makes the experience that much better. Trust me.) After the set up process, you'll want to map out your cleaning area. This is why I did say to put the mopping pads on. You'll want to do the mapping with them on. After that is done, you can set cleaning times and areas. Now what made me fall in love with this thing is it's vioce assistance. Yes. You can verbally tell it do things.And she will verbally rspond. Oh My goodness! The robots are gonna take over the world and I'm going to love it. This Robot Vac is so great and beautiful. There's also a DND (quiet mode) Man oh man, I could go on for days, talking about this Vac. But I won't, so you can go buy your own and fall in love with it for yourself. Highly recommended.

I have now owned this for over a month. Granted this is the first rob vac we have ever owned. I have to say I have been impressed. We have two small girls and a dog, so high traffic all the time. Since we have purchased the robot vac it does very well. It hasn’t gotten stuck or lost but we do keep the house picked up prior to running, and we keep it on manual operation to limit any issues with toys or items on the floor. We have a lot of hair with the girls and dog here and I thought for sure it would get caught in the brush. The brush in this one is rubber and has done extremely well from getting anything stuck in the brush. We have roughly 1800 sq feet of hardwood and it has done an amazing job. We just wish would have had one of these earlier. But I do think the technology has came along way from mapping out the house to manually excluding areas. If you are looking for a solid machine, this would probably make your home stay much cleaner with less work.

This robot has been amazing. You will be shocked at how quickly it can map your home. I have a full LVP flooring with rugs and this thing recognises rugs very well. The moping is such an underappreciated feature, as it does a good job. The only thing I would say to impove, is the amount of water it uses to clean the moping pads. I have to refill the water tank just about every 2 moping sessions (1400 sqft house). However, the dirt that gets picked up in the dirty water tank is shocking to see, it picks up a lot! I would recommend to anyone who can afford to spend the extra money for this Robot. Compared to others I have owned, this one is by far the best.

I think it does a great job vacuuming and moping. It avoids obstacles well. The one gripe I have is that I have it mop once a week and then Vacuum the rest of the week. If the dirty water reservoir is full or the clean reservoir is empty it will not do the just vacuuming cycles it is scheduled for.

This is ana amazing vacuum. I’ve been a fan of Ecovacs since the beginning. I find that the suction power of its vacuums are great and at a very reasonable price compared with other top brands. This is my 3rd robot vacuum, different models, and it is the best by far. The moping has improved substantially from previous models, and I love the self wash mooing pad. It does a very good job either moping or vacuuming. I completely trust this device to do a thorough cleaning of the apartment and I highly recommend it.

I had heard Ecovacs were a great option for robovacs and I am glad I have been able to experience first hand. I like the overall looks of the dock and vac. It has two internal tanks for the dirty rinse water and fresh water that are easy to take out and dump. There are plenty of pros with just a few drawbacks that you may want to consider. My first floor is 1200sq ft and is covered in vinyl flooring and carpeting. The main selling point is I am able to run this one robovac once and have it clean my vinyl flooring and carpet. I love that it is smart enough to know when it is on hard flooring and when it transitions to carpet. It is able to retract it's mop attachments to not drag along the carpet, as long as your carpet isn't too thick. One thing to consider is the vac is round, I have had better luck reaching corners with square vacs. The app is able to customize plenty of your cleaning preferences and settings. How wet do you want the mop head? How often do you want to clean the mop heads? Do you have a pet that sheds hair and want the vac to auto empty itself? It is all customizable and I am glad that we are given this level of settings within the app. Being able to see the health of your vac and it's attachments is also neat to see to prepare for regular maintenance. When it goes back to dock, it is pretty loud. I have the dock in my laundry room and I can hear it empty itself out upstairs and also every time the mop heads get rinsed. If you have this docked anywhere else in your home that might be something to consider.

Cleans everything very well. Specialty is mapping and house keeping mode. Loved it

I am a techie gadget nerd and an IT professional by career, so I am very picky about devices such as these. I have tried multiple of the newest premium devices, many of which have the water tank on board for the mopping. What people don't seem to think of at times is that by having the water tank on board with the robot, the robot will continue to mop the floor and finish the entire job and then it will go back to the base and then clean the mop heads. However what's different about this unit is that it does not keep the water tank on board with robot and that is by design. What this does is it causes the robot to frequently pause its current job and go back and clean the mop heads fully in between each pause, meaning that less of the dirt and other stains and spills will be spread around throughout the house. This is an excellent design and works very well, and the mapping on this unit is extremely accurate and fast and has had no issues whatsoever. The suction is also premium on this unit in as far as it's able to vacuum with very little effort and does a beautiful job. I completely recommend this particular unit over others that cost even more such as the X2 Omni and the Dreame L20 ultra, both of which have their mopping water tanks on board the robot. Honestly this works much better and I have returned others because I have seen where they spread the mess throughout the job rather than just pick up the mess and then clean intermittently. You really can't go wrong with this unit and it's a no-brainer.

I was really excited to set up the Ecovacs Deebot T20 when it arrived. I've owned a few robot vacuums over the years, from simple 'bump n go' ones to ones that have mapped my house. With the Deebot T20, not only does it map the house, but it mops the house too - or so I thought. Unpacking and setting up wasn't a problem at all. It's a large unit and takes up a decent amount of space. I ended up setting it up in my dining room. First things first, after downloading the Ecovacs app, I mapped my house. I followed the vacuum around the house, making sure to close doors if need be, and blockaded areas that I didn't want the vacuum to map. This is where I hit my first issues. My house is not rectangular and broken up in to 'blocks' for each room. My entryway has a large spiral staircase in the middle of it. The rooms come off of that spiral staircase at some 45º angles, meaning that they too are not rectangular in shape. The vacuum mapped the ground floor the best it could, and at first I was pretty impressed. A nice 3D map showed up, but it had labeled lots of different nooks and crannies as separate rooms. No problem I thought, being as in the app, you can edit, divide and combine rooms. So I started combining the 3 rooms that the vacuum had decided my master bedroom was, and joined them into one room. That worked fine. I was able to select one of the default names for the room as well, which was 'bedroom', but automatically showed as bedroom1 on the map. The app didn't allow me to change that name. I wanted to change it to Master Bedroom, or Main Bedroom, but I didn't see a way to be able to do that, so bedroom1 it remained. At least it was there. I was also able to define furniture in there, I placed a bed and a sofa on my map, and was able to view it in 3D, that was pretty neat. But then I went to work on the rest of the ground floor. The app would not allow me to divide up my kitchen from my living room. I wasn't able to split them up - I kept getting a 'Dividing failed, please try again' error, and no matter how many times I tried, it wouldn't split up my living room from my kitchen. There are two different floor types (wood and tile) and I only wanted to mop the tile. So now my house wasn't divided up how I wanted it to. I erased everything from the map, and then remapped my house again. I got another good map of the house, but still, I couldn't split my kitchen from my living room. Maybe it's because I have 3 doorways into my kitchen. For some reason the app just wouldn't split my rooms. I googled it and on Reddit there were several comments about the dividing of rooms glitching out if they weren't perfectly lined up with walls and boundaries. Well one of my entrances to my kitchen isn't a doorway, the map actually put up a wall that isn't there. In my living room, the map put up a wall where my sofa is. And as for laying 'furniture' in the app, on the map, you can only place it at right angles to a wall. Well my living room has a fireplace on a 45º angle to the room, and my sofa is an L shape that mirrors the 45º angle of the fireplace, so there was no way to associate the sofa with the room, as the angles offered were all 90º angles for the furniture on the map. Anyways, mapping issues aside, I was able to get my dining room mapped, where the T20 was going to live. I set it to vacuum first (it's a carpeted area) and it set off and did a decent job. It mapped the area well when vacuuming and you could see the lines that it made in the carpet and did a thorough job of getting the dining room vacuumed. With my dividing issues, the entranceway was still part of my dining room, and as such, the vacuum transitioned from carpet to hand scraped wood floors. It did well there, but when it got to my rug, it sat there and chewed the corner. The instructions tell you to fold any loose edges of rugs underneath and that makes total sense. This is a dense rug with a hemmed edge. No tassels, nothing loose. Just a rug that has a non slip runner underneath. All 3 times I vacuumed the area, the vacuum went and chewed the edge of the rug and then asked to be moved. Once freed, it carried on and completed the task. Well, I then decided to test out the mopping. I renamed the large combined area that is my now kitchen and living room together as 'Kitchen1'. I set the mop heads in place, filled the bucket and lo and behold the instructions recommend a specific Ecovacs cleaning solution. So in the price of this new vacuum, you would expect there to be a sample at least of this solution, but no, nothing to be found. So I had to go online and order the Ecovacs cleaning solution which was another $25. It arrived and I looked over the instructions. It tells you to fill up the water container to the line and then 'ADD THE RIGHT AMOUNT OF LIQUID'!!!! It literally didn't tell me in the instructions what the right amount of liquid was, not clearly etc. I ended up having to get out a magnifying glass, and saw that the diagram next to the instructions, it looks kind of like you have to put two capfuls of the liquid in the water bucket. But surely they could have just said that with WORDS in the instructions. So infuriating! So I added two caps of liquid (assuming that was right) and set the bucket in the housing. I said 'OK YIKO' (the wake words) - Clean the Kitchen1. Yiko agreed and set to work. It started sucking up water, wetting the moping pads, warming water, hissing etc and then came out of the dock and stopped about a foot away from it. It sat there for a moment, visibly dropping water on the carpet in front of the dock and then simply said 'I can't find the Kitchen1' and returned to the dock. The carpet was nice and wet now, it never made it to the kitchen and didn't do any mopping of any sort. So at this time, after having the vacuum for about 2 weeks, I am about to have to remap my home again and see if I can get the rooms all split up any better than they already are. I really wanted to love this vacuum/mop, I was excited to use it and test it out, but at this time, it's left me underwhelmed and somewhat disappointed. It did map the house fairly well from the get go. I could see where the layout was well defined, I could see areas that were lacking. I could see representations of my furniture. I was able to divide some rooms, and then some just wouldn't allow me to divide them. What that left me with was some pieces of my kitchen in my dining room, and a corridor area with wood floors joined as part of my carpeted dining room. I wanted them separate, but the app wouldn't let me. And then to have the mop try and clean the carpeted area, I thought it would be 'smart enough' to know that it was on carpet and not on a mappable surface, but apparently not, being as it soaked my dining room carpet. Overall, a great concept, I think it 'should' work, but it has some challenges with the layout of my house, and then the issues with the app not allowing me to divide up the rooms, almost makes it not useable. I will keep trying to map the house better, but it appears it can only do so much.

It is perfect. powerful, easy to use, great job in my tile. picks up dust and pet hair, I love the mop function.