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Customer Ratings & Reviews

Your price for this item is $620.99
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The comparable value price is $1,549.99

Customer reviews

Rating 4.2 out of 5 stars with 389 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the DEEBOT X1 OMNI's mopping capabilities, mapping, and vacuum performance. The robot is also praised for its ease of use, quiet operation, and auto-empty feature. However, some customers have expressed concerns about the battery life, app functionality, connectivity issues, and obstacle avoidance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 389 reviews
  • Rated 2 out of 5 stars

    Just get the roborock or the roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's disappointing... For a robot that expensive you would expect to be better... It doesn't detect objects, one day it got stuck doing circles in front of the base for a good 15 minutes... The fact that I have to put the mopping pads in the actual thing is a deal breaker for me... Oh! And the software! It's going to be advertising their products ALL THEY LONG! It's the closest to Alibaba website experience you will get on a vacuum robot software. Also, when it's full or whatever it does... There's this "commentary" that is just not possible to understand. Just don't... It's straight up overpriced.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Regret to hear that the robot has been running into some trouble. The DEEBOT comes with a one year limited manufacturer’s warranty and if you could please contact our Customer Service Support Center and we’ll be happy to help get the robot back up and running the way it should be.
      Best,
      Ecovacs Customer Care ecovacs

  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Best Robot vac and mop that ive seen so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best cleaning robot that weve tried got the other popular one this one wipes the floor on all of them literally

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great for maintaining

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. It is great for maintaining the home. You will still have to do your deep cleaning. Love the mapping and digital controls for it.

    I would recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovac's product.
      Best,
      Ecovacs Customer Care ecovacs

  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Got it Covered!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job when you need to maintain in between the deeper cleanings. Best purchase ever!

    I would recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 4 out of 5 stars

    Adequate combo.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does mop. It does vacuum. Foes it do both great? No. I have a Samsung robot vac that works better than the vacuum on this. The mop water is dark Grey everytime. I probably need to do a deep clean with a regular mop first and then see if this will maintain it.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Cleaning robot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice cleaning robot , does the job right , we love it, vacuum and mop

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum/mop combo! It mapped our house pretty excellently and I love the ability to start it remotely using the app!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps out a lot in the house…self cleaning …pretty much I clean the base station once a month …other than that…does everything by itself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Older the better

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was awesome. I am super disappointed with the newer versions vs this one.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    WORTH EVERY PENNY THUS FAR!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Feels so good walking through my house without shoes on. I’ve only had it for a few weeks. 10/10 stars if it holds up!

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to go through different roombas yearly because of annoying problems they all have, last one I bought was i7, and few months in I had to send for repairs, so I had enough. I decided to try with ECOVACS Robotics DEEBOT T8+, and finally a vacuum that I did not have same issues that I had with Roomba and Shark, but it wasn’t all perfect and at times I had to manually empty dustbin, but that was nothing compared to issues I dealt with other brands. So since I was so impressed with DEEBOT T8+ I wanted to try to go all in but when DEEBOT X1 OMNI came out it was pretty expensive, so I decided to wait for Black Friday deal, as soon as price dropped I bought it and I am so happy, my floors look absolutely amazing. Now it is not exactly as advertised, I do need to add water and empty dirty water every 3 days on medium settings because I have it scheduled cleaning one time daily, but I don’t mind that. I just love how it stops cleaning midway because mopping pads are dirty and it goes back to have them cleaned. I think this is the best that’s out there now.

    I would recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,

      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.

      Best,
      Ecovacs Customer Care ecovacs

  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Best Robo Vac!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best robot vacuum ever purchased! The mop feature keeps wood floors clean and maintained. A little pricy, but worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend for a bigger household and will save you alot of time

    I would recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care ecovacs

  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    In love!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing! It is so nice to have one less chore at the end of the day. Our floors are so clean all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Ecovac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my little helpers They do the job while I am at work!!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every dollar. Don’t waste your time with buying any other robot vacuum out there this one is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Robot vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum cleaner very well washes the floors.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Mopping

    Rated 5 out of 5 stars

    Worth the Cost, Lifesaver.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans the floors very well and the bonus of quick mapping had me set up in under 30 minutes. The self empting bin and moping pads cleaning themselves is a bonus. Unit is kind of large but is sufficient in holding the amount of water that we only have to fill it up after 3 cleans. Great technology in identifying items and going around them.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ecovacs. Its MUCH quieter than the numerous others i tried. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Comparison of Roomba S9 to the Omni

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple robot vacuums, including the Samsung, Roomba S9 plus, and now this one. This is by far the best. There are a few things that are better about the Roomba, particularly the map portion of their app is much more user-friendly in the Roomba. However, in terms of cleaning, the Omni is hands-down far better. I previously had the Roomba S9 plus, with the Roomba mop. I think the vacuuming capabilities of the Roomba and the Omni are similar, but what makes the Omni stand out is the fact that the mopping is attached to it, so the cleaning gets done far faster, The mopping Roomba far pales in comparison to the Omni. The Omni contains both a clean water and dirty water tank, and the reusable pads are cleaned when they are sensed to be dirty. The Roomba mopping robot is extremely basic, and streaks the floor. I liked the rumba quite a bit before I had the Omni. I won’t go back.

    I would recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care ecovacs

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