Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $620.99
Clearance
The comparable value price is $1,549.99

Customer reviews

Rating 4.2 out of 5 stars with 389 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the DEEBOT X1 OMNI's mopping capabilities, mapping, and vacuum performance. The robot is also praised for its ease of use, quiet operation, and auto-empty feature. However, some customers have expressed concerns about the battery life, app functionality, connectivity issues, and obstacle avoidance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 389 reviews
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    EPIC

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cleaning robot is epic...any bad reviews would be based solely on rugs being present or carpets since I dont have any in my place. To be honest this robot vaccuum is worth double the price. If you have deep pockets and a mostly tile or hard wood or non-carpet place, go buy one immediately. Managing the map is a bit cluncky but with some work, its well worth the cleaning gains. One word....EPIC. I have received no compensation for this review, just so you know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good all in one

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how convenient the tanks are to fill and drain the water. I wish they incouded a sample if the soltuion you are supposed to use wirh the water. The dust filter in the tower makes it easy to empty out the trash when it gets full from vacuuming

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no bot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have all three major mop/vacs. this one is just ok, definitely not worth the price of admission. sometime it seems the mop pad dont touch the ground and the vaccum doesnt suck as well as the others. when the pads are wet it had a very hard time getting back the the dock. go with roborock instead

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy and do not anything ,home will be always clean

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this vaccine And mopping robot , you do not need to do any thing just put water and start . Very smart and helpful. Definitely I recommend this .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maids

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every week we have to spend hours to cleanup our house. But now we can spend that time going out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is worth for money. I liked it a lot, no solution is needed just water and collects lots of dirt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is worth

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase in 2023. It is worth each cent! I don't need to take care of cleaning the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yiko

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and has a lot more power than our other vacuum robot we purchased few years ago . my wife loves it as we have all hardwood floors in our home.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    WHAT A WASTE!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many problems with this vacuum!, Battery life is terrible, it gets lost and cannot find it's station, it stops cleaning with 86% charge left and goes back to station to charge, never returns to finish cleaning job after charging. CHECK OUT the class action law suit against Debits, you can find it online! I did not return this vacuum, I CALLED YO I WIRE ABOUT THE RETURN PROCESS. THE REP DID THAT RETURN ON HIS OWN!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi, Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum/map Robert really exceeded my expectations  is nothing negative I really can say worth every penny. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn’t overpromise on claims!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked phenomenally since I got it in December. My floors are hardwood and area rugs and doesn’t skip out on performance on either.

    I would recommend this to a friend
  • Pros mentioned:
    Vacuum

    Rated 3 out of 5 stars

    Performs Tasks Well But Clogs A Lot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job vacuuming and mopping. However, it is constantly requiring intervention on my part because the water system associated with the mopping feature is always getting clogged or not draining as it's supposed to. I'm constantly trying to clean out the water spouts with a brush (included) to reopen them. Something this expensive shouldn't have to require so much manual intervention. Mobile app needs some real refinements. Clunky and crashes a lot.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for myself, and it was the best purchase I’ve ever made

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum not so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works okay. For the price the sensors are not that accurate. It keeps hitting some areas and goes over some Metal legs of chairs and tries to get on top of the glass bottom tables.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    meh

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok at first but it starting to lose battery so fast and it always gets stuck

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Big disappointment

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I splurged on this vacuum/mop combo in 12/2022. It doesn’t work as well as my shark robot vacuum or iRobot mop, and they have both been used almost every day for the past six years. Its now 3/2023, and I have regretted the purchase since day 1. It doesn’t vacuum well. It doesn’t mop well. It gets stuck. It can’t mop floors and vacuum carpets at the same time. If you need it to run over a carpet in order to mop all of your hard floors, it can’t do it, so the floors on the other side of your carpet will never get mopped. Oddly enough, it went haywire one day and mopped my entire area rug. Don’t waste your money.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 5 out of 5 stars

    Robot vacuun and mop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this device everyday and it does not disappoint. Our floor is nice and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product works amazing and very handy through app. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s great especially if u have dogs that shed a lot it’s very helpful and I time saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at decent price. I would recommend this product to a friend

    I would recommend this to a friend