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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4384 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, coverage, and setup of the Pro Mesh Wi-Fi 5 System. Many appreciate the improved range, performance, and signal strength, resulting in a better overall experience. However, some customers find the price to be expensive, and a few have noted that the units can get warm. While some buffering issues were reported previously, the system largely resolves these problems for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 4,384 reviews
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Wonderful system, easy set to set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great system that has covered my entire house without any issues. I wish I would have bought this much sooner - coverage has been perfect and set-up was super simple.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great WiFi System

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi system... excellent coverage and reliability. Have 1-3pk in my home and added a single pro... have recommended to family and friends who purchased product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero pro any day all day..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone support (US based). App is very well done for easy setup and allows ability to manage other eero networks (such as your in-laws, parents, etc). Overall the units are stable, but I use it where I plunge a gigabit Ethernet cable into each eero pro for best wifi speeds and don’t really leverage the mesh network capability. I got these 3 eero pros for a small business (8 people) great perfomance after testing with my smart home which has 4 eero pros and push it pretty hard, and does well.. I tested compared to Google wifi, and this blew it away on all levels.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Very effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped eliminate wi-fi dead spots and improve strength of signal. Have lengthy two story with transmitter at one end. Was pleasantly surprised only need main hub and one remote. Easy to install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Weak signal no more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of my Eero dual routers solve all my problems with getting a strong signal throughout my two story house. Very easy to install(5 minutes) and has worked flawlessly. Well worth the cost of $349

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 3 out of 5 stars

    Mesh WiFi comes with strings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a wireless router that could handle the demands of a house with 5 teens and 2 adults. Our current Nighthawk router just couldn’t handle and keep up with the demands. I was talked into the Eero mesh system with the hopes that it would help our overloaded internet service. For the most part it did. It gave us the ability to move the pucks to different areas with a main device hardwired and the rest separated to their levels on WiFi. The only two negatives we had was, first to have all of the benefits of the Eero system after 30 days you have to pay a fee to Eero. This was not disclosed to use at the time of purchase and for the price of the system we found it absurd to have to pay additional fees for Eero plus in order to have full access to all that the system can offer. Secondly the other issue that we had with our older system was lag/latency for the kids that do internet gaming. The Eero system did not correct those issues and we may need to further segregate some systems with a router designed for that type of use. We were told that the Eero would correct most of those issues. It however did not. For the most part we are happy with the system. The above issues are why I gave it a 3 star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great WiFi system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi system, it's worked flawlessly for me. I have 48 devices that requires WiFi, and nothing has dropped the connection so far. I would recommend the eero - Pro Mesh for everone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my nighthawk router I had for just about a year. Set up was easy and I no longer have signals dropping or poor speeds anymore. So far this is working wonderful for me.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Whole-house coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the eero setup. Great coverage all over the house. Far easier to install than expected. We had the Geek Squad install, but it took them very little time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend Eero mesh wifi system

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old wifi system with Eero mesh wifi to power outside security cameras about 9 months ago. Really happy with the system for reliability and ease of installation. Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    The best device I bought for Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solution it’s really fantastic!!! I had blind spots in my house and to fix this I used range extenders; Forget it, EERO provides ALL you need with friendly set up and reliable performance

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Mesh Wifi, easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eero mesh wifi system was easy to setup and worked great for my needs. I plugged in the 1st module to my router and then opened up the app and it walked me through setting it up. I then plugged in the other two modules and followed the instructions on the app to get them activated. Ease of install was super easy. I've used the guest network functionality, and that was also very easy to allow an individual to my network without granting access to my main network. Cost of this product is high compared to others, however for an ease of use and functionality standpoint it was worth it to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Mesh router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to install and setup. Excellent performance all through my house. Had some trouble configuring devices that only use 2.4 Ghz but found a way using Guest Network.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Great product, easy to use and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars for this product. Easy to set up and install. Sure, there may be cheaper alternatives to get the same effect but the Eero made it so simple. Coverage is great and there is no dead spot in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Mesh wireless for the home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eero mesh wireless system is the answer to our wifi problems we've been having for years. We now have a strong wireless signal throughout the house and the speed is improved.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Simple to setup, just works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, simple interface. Great coverage. Simple to add additional units if required. Would love it see POE and ceiling/wall mounting features in the future.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Just Ok; expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With high praise given, how could I go wrong. I bought it; they installed it. It worked. With a little time evaluating the system, it was apparent the system is very sensitive to many common physical barriers that are in every house - drywall, plumbing, going around corners, distance. Even balanced so distances were short, the system lost efficacy and signals, easily. Too expensive for just an ok product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    eero-Pro solved our home wifi issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eero is an outstanding product and solution. Our Best Buy rep recommended the eero solution to help resolve the wifi challenges we were having in our 2200 square foot home. The second we got it up in running, every device throughout the house had full bars and 3-4 times the connection speed. Absolutely love that everything is controlled through the phone app. At first glance, it may seem a little pricey, but I am telling you, get over it. It is worth every penny. Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great WiFi system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I thought these were a little on the high price side, they work extremely well. I am very glad I purchased them. I do not have any problems with my internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze and performance is great. My kids bounce all over the house with their devices, and the mesh system does the handoffs between nodes seamlessly

    I would recommend this to a friend