Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 4384 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, coverage, and setup of the Pro Mesh Wi-Fi 5 System. Many appreciate the improved range, performance, and signal strength, resulting in a better overall experience. However, some customers find the price to be expensive, and a few have noted that the units can get warm. While some buffering issues were reported previously, the system largely resolves these problems for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,384 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent coverage and speed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a better wifi signal throughout my home. After reading reviews of several different systems I decided on the eero. First, it was very easy to setup. Once setup, the coverage was fantastic. As I move from one floor to the next, it seamlessly changes from the current unit to the next, more powerful unit. And the speed is very fast. I have ATT fiber and I am measuring almost 1Gbps download and upload.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best WiFi I’ve Purchased

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mesh router system I have purchased and just the best router I’ve ever had. I bought it to help with wifi for my Ring system and it works as advertised. Works well with Alexa ( All owned by Amazon). The mobile app that controls it is the best I’ve ever experienced. Highly intuitive. Makes it easy enough for the novice and enough information for a 60+ year old IT wannabe like myself. I bought this while it was on sale for -$150.00 which made it a no brainer decision. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Best Wifi Ever... Plug and Play internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fastest and easiest wifi I have ever dealt with. It sets up in like 20 mins and its done. They you will never have a wifi problem again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mesh system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this to get rid of my "rental" router from Verizon. We had dead zones in the house and out on the patio. Now we have a signal throughout the house. I have a ring camera on the opposite side of the house which was in and out with a signal. No issues now! For work, I was on a zoom meeting and downloaded something and the person on the other end said downloading that was alot quicker than his. This has been great all around for our family. would recommend this system for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent WiFi Mesh System!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was seeking to upgrade a 6+year old Apple airport wifi network and landed on this solution. I am not a network expert or tech pro, but found the mobile app extremely simple to use and intuitive. Excellent coverage for my 2 story home with excellent speeds and seamless connectivity for my streaming TV service. Especially like the flexibility of connection notifications and the ability to rename devices to a practical name. The expense caused me to hesitate on purchasing, but have not regretted the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Ease of use with great speed and coverage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero pro is as easy to set up as advertised, with the speed and coverage to support 4 computers, two iPads and two iPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 4 out of 5 stars

    Solved my internet dead spots

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system worked great in getting strong, fast internet to the furtherest parts of our home. Now I can watch 4K movies without the constant buffering I was getting, plus I like the added security for my smart home devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Product ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended by a Best Buy Rep. The price We pay was worth every penny. My family love it. No more walk-in back to room one to catch the WiFi, now we can be anywhere in the house and we all can get a signal even if everyone is in the Internet at the same time. It is super fast and easy to install on your mobile phone. You can also view all the people on it and label it, who is tablet 1 or mobile phone 2. Love that it has a great feature for guests that you monitor also and is just temporary like a hot spot. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Wi Fi extenders.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great Wi Fi extenders. Set up was easy with the exception of port forwarding.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Great for whole house coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from 1 router to eero system. Now I have whole house WiFi coverage with no degradation. Simple set up and easy to configure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eero

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, It's worked very well ever since we bought it. Ran into some issues with Comcast's modem / router combo. There is a very specific way that it needs to be set up and it will work great. When you put the Comcast router in bridge mode only the 1st port on the Comcast modem will work. Plug the Eero router in that port and any other devices should be connected by way of the 2 ports on the Eero.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Great way to increase coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have large house including basement, had problems with total coverage with old system. This works well and keeps getting stronger. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and get going. Setup takes a bit longer than expected, but worth it for the ease. Fast internet everywhere now. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Love this Router!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to mesh wifi and I am so happy I decided to make the switch. After much research I decided on the eero and I no longer have dead spots or ridiculously slow spots in my home. Highly recommended. I have already talked family remembers into switching.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Best WiFi system ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have struggled for years to be able to stream multiple devices throughout the house. With distance learning and my daughter teaching as well as two grandchildren at my house all streaming at the same time, it became a necessity to make it work. This system solved all my dropped videos, slow streaming and unable to see live videos from my Ring doorbell. I have WiFi coverage out in the far corner of my backyard and throughout my whole house. If I could give it 10 stars I would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid wireless configuration

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch performance. No sluggish performance or need to reset any eero on the network. While eero seems to be highly focused on a more wireless based configuration it’s worth noting that if you need more than 2 Ethernet ports when confined to a single eero than you’ll need an additional switch to give yourself more ports as there are only 2 located on the back of each eero. When plugging a modem into the main eero you’ll only have 1 port left which will be needed for a switch provided you need multiple ethernet ports for that that room also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    easy installation and configuration

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    provides much better wifi coverage in our house, also nice speed, easy to use, love the iphone app, to allow me to monitor my network

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wi fi boost and super easy set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had weak signal on wi-fi in my 3 story house. This system had great reviews so I gave it a shot. Super easy to set up and configure, less than an hour. Download the app and it walks you through the entire thing, even has a locator to help you find the best spot to place each beacon. The app is very useful after set up also. It helps monitor your signal strength and shows what devices are logged in and runs period testing on signal. I now have a much stronger house wide signal and control over my services.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Well Worth The Money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 5 bedroom house and even with a decent wifi extender, we've ALWAYS had trouble with consistent signals and slow speeds. We're streamers and have between 12 and 20 devices connected on average. The Eero Pro Mesh was incredibly easy to install and solved ALL of our problems, We're now getting 200+mbps downloads consistently from anywhere in the house. If you have wifi issues, bite the bullet and spend the money on an Eero system. It is well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Better then Velop and Orbi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tested all 3 in my 3 floor home and the eero plus had the best coverage and speed over the velop and orbi. Not to mention the eero app is really well done

    I would recommend this to a friend