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Customer reviews

Rating 4.7 out of 5 stars with 4384 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, coverage, and setup of the Pro Mesh Wi-Fi 5 System. Many appreciate the improved range, performance, and signal strength, resulting in a better overall experience. However, some customers find the price to be expensive, and a few have noted that the units can get warm. While some buffering issues were reported previously, the system largely resolves these problems for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 4,384 reviews
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Internet speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more deadspots in home for wifi, faster speeds for every room.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our internet has been horrible. We switched companies and kept upgrading to faster plans. Our current plan is around 900 download. We still were only getting an average of 60. We bought this and put one on the first floor and the other two on the second floor, opposite sides of the house. Now we are getting over 200. We've had no internet problems since. This was worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Truly professional mesh WiFi system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing mesh WiFi system. It is truly professional covering a 2,200 square foot home plus outdoor areas. The WiFi signal reaches all ring outdoor products as well as the backyard area. Further, it provides total control for anything you want to plan with your WiFi. Excellent customer service via phone.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Little pricey, works perfect for our home

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great Solution for 2000SF Home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited to review this product for awhile because I was skeptical of value for the price. Have these spread throughout a ranch style 2000SF house and we have perfect signal everywhere, including the garages. Eero customer support is great and the mobile application has always worked reliably.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The BEST!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been reading about the mesh routers and went down to BB to look at them in person. The spectrum rep was there and actually recommended it to me. I bought it and I am so happy I did! The set up is so easy and the connection is great! I would recommend eero to everyone. Also, their customer service is very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the product. Easy to use and great coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 3 out of 5 stars

    Needed more units to cover the house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the “kit” which should have easily covered a 3500 sq ft house. It didn’t work properly until I added two boosters and one more mesh transmitter. I will day that now the Wifi is a big signal everywhere and there are no slow locations due to bandwidth issues. I recommend it but be prepared to buy more units to fully cover your location

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Great Wi-Fi Network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for large home. Very easy to setup and monitor!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product, great support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to "fix" your home WiFi, the eero system is great. Its so easy to setup (you just just an app on your phone) and their customer support (if you need help) is so much better than you would expect. No offshore call centers here. When you are adding eero units, I would probably add one more than you think you need ,just to be on the safe side.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No more dropped connections

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast told me the router they were renting us was the best. We dealt with internet that was a crap shoot for years that way. With the eero's we fonally are getting all the speed we are paying for, and its ALWAYS connected. I went in and told the girl what I wanted and she hooked me right up. She knew her stuff. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    WiFi improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accepted Bestbuy free evaluation of my WiFi. As suspected I had weak signals which also were overpowered by my neighbors wifi. Two options given and I choose Eero. In stock, easy setup, even has a feature to route traffic to the nearest Eero device. So far it was a great buy and I highly recommend that and the free in home consultation.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 4 out of 5 stars

    WIFI

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pro mesh wifi system has really helped our home. No more dead spots and we get around 400 mbps on wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Easy set up, noticeable difference.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mesh router, easy to install and amazing coverage!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    This WiFi is perfect for our church building.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 floors in our church and we could never stay connected if we moved about the building without being disconnected. Finally we can go anywhere in the church and stay connected to the WiFi. Our members love it as we hold many fundraisers and they no longer need to use their data! Perfect for a large building which is made of block, concrete, and steel.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 4 out of 5 stars

    works great for 3750 square feet +

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have full house WiFi coverage. easy to set up. Great options for parental controls over internet as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives the strength you need throughout a large hom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a two story home and our salesperson Bryan was extremely helpful in finding us the right router to give us the strength we need. He even advised that we can add on more pods as needed to increase the strength throughout our large home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these routers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are so much better than the Orbis I had before. The mesh network works really well, even to my barn 200 feet away. Love, love, love them!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eero Professional solved all of my internet issues. I recently moved and was having difficulty getting coverage in many areas of my home. After installing the Eero system, I no longer have any dead zones in the house or out on my patio. Streaming video is smooth. The system has not failed to perform in the short time I’ve had it. I’m very happy with the product.

    I would recommend this to a friend