Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 4384 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, coverage, and setup of the Pro Mesh Wi-Fi 5 System. Many appreciate the improved range, performance, and signal strength, resulting in a better overall experience. However, some customers find the price to be expensive, and a few have noted that the units can get warm. While some buffering issues were reported previously, the system largely resolves these problems for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,384 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Eero

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best internet router system that I have ever had. Do t waste your money on a high end Netgear. Spend the extra $100 for an Eero. You will be glad you did. It’s like having three routers In one. It also increases speed by a lot. And is very simple to install. Buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Way to Extend Wifi

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such an easy fix to a big problem in our house. A family of 5 all trying to use wifi, spread out throughout the house. Now everyone has great coverage on all devices. Set up couldn't be any quicker or easier. One of the best products we have ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Makes internet easy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup, and the app is amazing. Wifi can be such a pain, but this setup makes it easy. Connection works great and i wanted to make sure i got the best system to utilize all my mps available. I may add a third hub. Maybe on the next generation they can add a few more ports as these come with 2 ports one of which needs to be connecting to the router. These also get extremely hot, but i guess thats normal.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Best Buy Great suggestion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to hire Best Buy in-home advisor, the best thing I’ve ever done. The second thing was to buy an eero system. Easy to install, I needed to call the c/s and she was fantastic. Truly it was about 10 minutes and we were up and running. And we now have Internet in every room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never a problem

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy rep recommended this and it has not given me one problem yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life changing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product it eliminated all of my dead spots in my house and has given me flawless internet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Mesh WiFi

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero has a great interface with customization options and add-ons should you want extra security protocols. It is simplistic for a tech novice. All access points can be hard wired or wireless and the app reflects which way they connected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Design

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WiFi system is great. It is very easy to set up, works very well, and and the design allows for discrete or obvious placement without having to worry about having an ugly piece of equipment sitting out in the open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great solution to extend wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system allows us to get wifi in a metal building over 100ft from our modem in the house. Finally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, and solid network

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t rush and take the time to read the simple instructions it’s fairly quick to setup. Box says average is 10 minutes, but plan on 30 if you want to make sure everything is updated and connected. Still, not bad when you consider how much is going on behind the scenes to create a seamless network. I did have one of the pods malfunction after a week of use. I contacted Best Buy and was advised to contact the manufacturer directly. I was hesitant, but did so as I was missing an essential part to my coverage. Eero was quick to answer my call, we went through several troubleshooting scenarios and found it was a bad unit. They quickly arranged for a replacement and I received it 2 days later, followed the same steps to add the new and removed the old. We are all good to go. Advanced features? Eh, lacking a bit in that category

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Corrected my WiFi issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system worked as advertised. It was easy to set up. It took a bit of trial and error to find the locations of each of the units to optimize the Wi-Fi but it was worth the effort. I recommend the product with understanding that but I’ve only been using it for two weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a problem with my wifi and streaming movies. This new system works great! No more issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock solid for my network!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something to assist with wifi range and stability (eliminating dead spots). Spoke with a Best Buy rep about purchasing an extender because I have not had luck with any of them in the past. During the conversation he mentioned Eero, which rang a bell since I have a family member that recommended it to me a few months back. Decided to give it a try. While the setup can be viewed as a little bit pricey, I am "VERY" happy with the purchase! Dead spots have been eliminated and all devices (roughly 18-24 at any given time) have not had any issues. Game consoles, TVs and satellites used to lose wifi connection for unknown reasons, but I have not had any issues since setting up Eero. I would definitely recommend Eero to anyone looking to stabilize their network. I'd also advise that you look beyond the price tag as the product is simply that "GOOD" and worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a LOT of issues with our previous wifi router, a friend recommended this and we haven't had any issues since the day of the install, signal is strong in every corner of the house. Installation was a breeze, took maybe 10 mins tops!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Great system, easy set up, heats up during use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system has changed how our family connects to WiFi. Pros: Great coverage and easy of set up. Seriously it took more time to unpack it and reconnect my devices than actually setting the system up. Cons: Pucks get extremely hot to the touch. Heat dissipation is not adequate for certain types of furniture. It nearly burnt my hand when I touched the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great connection!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no connection after installing the eero, wi fi has great connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Works great. No issues. Easy set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the eero. Was extremely easy to set up. Fixed connection problem. A bit pricey!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for multiple devices

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded a different router since that one crashed on me a day later. Bought this Eero system and I was very impressed. The wifi was always at a constant speed never dropping even while two gaming systems and a computer were on it

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Every bit as good as I had read!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent awhile reading about new systems for replacing the older equipment and Mesh seemed to be the best and from what I've seen so far, my new EERO Pro Mesh System with 3 modules is exactly what I needed. Easy setup and support was great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Full house coverage

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wifi router wasn't getting through the hole house. I needed something easy to set up without having anyone in the house during the pandemic. Picked these up curbside, installed within an hour, everything works. Great buy.

    I would recommend this to a friend