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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4384 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, coverage, and setup of the Pro Mesh Wi-Fi 5 System. Many appreciate the improved range, performance, and signal strength, resulting in a better overall experience. However, some customers find the price to be expensive, and a few have noted that the units can get warm. While some buffering issues were reported previously, the system largely resolves these problems for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,384 reviews
  • Rated 5 out of 5 stars

    Expensive...but results in a great mesh network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of the EERO-Pro units and set them up in my 2 story house. I have to say that set up was quite easy the first time and resulted in a really nice mesh network throughout the house. My only self-caused problems (now fixed by the way) was when I added a multiport ethernet switch to the system and renamed my network...resetting the EERO units so they would reconnect took a bit of patience and multiple attempts. Note that email and chat support from EERO is EXCELLENT...they answer quickly and will stay on the line as long as it takes...great folks! My system is up and running, all units are now hardwired (backhauled) and the system is really good. Their app is full of great information on the system...I'm not an IT guy (retired civil engineer) but can fully recommend the EERO units. Like I noted...they are not inexpensive but they are really good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great wifi

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ordered other wifi systems and this one seems to stay connected throughout the house. have to restart once in a while but very good signal and no issues walking from one zone to the other. was very simple to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I have wifi everywhere. Before my Ring doorbell had a poor signal strength, even with the extender. Now it works great. Out in the detached garage I have good signal strength, before I had no wifi outside the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It drastically improve my coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is 100% better than the ATT wireless router hands down. Set up and installation is almost dummy proof. The satellite nodes took a few minutes to see each other but after that, easy. I hoped the app would have a few more features but you have to pay to get the enhanced services. I can still see who is logged on and which device. I can also turn off a device as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Should of bought this sooner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a difference. Had to reset my old router multiple times a month. We have not had to touch this one since we installed it. Easy to set up and great coverage in our 3 story 3000 square foot house.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    good internet for the whole house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this network. The setup was simple, and we have had no more problems with dropped or buffering connections. It is pricey and almost didn't get it for that reason, but so far I think it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works really great for a busy household!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have great service with no lagging or any issues anymore. We have a very busy house with lots of users! We have never been so happy with our internet speed, it definitely fixed our issues! Very highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not knowing what I truly needed since my North Pole is somewhat a Farraday shield with metal roof - siding -=> so to get signals outside to the detached garage was going to be an Opportunity at best. The System Works like a Star - a Shining Star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a lot of wireless devices and need great coverage, this product is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great network extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bb employee steered me to this product to add WiFi and extender capability to my network in a roughly 3000 sqft home. It has been great. Coverage is great all over the house. And if you need you can add more to the network for extended coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up easily, great coverage and connects all of my devices. Had an issue with a new AVR and customer support worked great. Turned out to be a bad cable and not the device at all but customer support stayed with me until we found the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eero is the best WiFi system I have owned. Complete WiFi connections throughout my home

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Mesh is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying several extenders and failing to get WiFi throughout, I ordered eero-ProMesh along with Geek Squad installation. Delivery was quick and the installer was friendly and thorough. Best of all, I now get WiFi every where including my outdoor deck.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I don't know how I lived without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house is not configured for good wifi coverage from the router placement. The eero system blankets the house with a strong and fast mesh network. Easy to setup and use. Also easy to setup a guest network if you don't want to share your password.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing the WiFi router from the cable company with these has been the best decision I’ve made regarding internet. I get great speeds and coverage throughout the house. House is about 2300 square feet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    These work great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Google version previously in a different house- once we moved, Googles version no longer worked for what we needed so we purchased this and it worked like a charm. Highly recommend. Very easy to set up too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. No PNP issues with 3 xboxes on the same network. All worked great with open NAT. Phone app is also well done. Advanced options are limited but I consider myself and my family power users and this ran everything fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing WIFI now!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy and super good!!! Took me 20 mins with a few distractions to get this all hooked up. iOS software to set it up was great and made it super easy! Definitely recommend if you have annoying interruptions caused by your router or spotty coverage!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Really solved our whole-house internet issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After in-home consultation with Best Buy representative, we opted to try the Pro Mesh WiFi system. Even with the substandard Spectrum signal strength, we finally have who,e-house internet that allows us to use several devices at once. Great product!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expensive, but effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite pricey, but it does what I needed it to do. I ended up having to get 6 of them total, but they're covering a good bit of distance from the main router.

    I would recommend this to a friend