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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4384 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, coverage, and setup of the Pro Mesh Wi-Fi 5 System. Many appreciate the improved range, performance, and signal strength, resulting in a better overall experience. However, some customers find the price to be expensive, and a few have noted that the units can get warm. While some buffering issues were reported previously, the system largely resolves these problems for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,384 reviews
  • Rated 5 out of 5 stars

    Simple set up, extremely reliable, great quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was very easy to open and set up. The smartphone app was also very simple. We upgraded our traditional wireless router to the eero Pro Mesh and haven’t looked back. No random signal drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best WiFi system I have come across. Well worth the price

    I would recommend this to a friend
  • Cons mentioned:
    Buffering

    Rated 5 out of 5 stars

    rick

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two eero pro mesh units handles our smart home with ease. our last unit was always buffering. this one does not. this was recomended to us and we are pleased with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIFI SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FABULOUS WIFI MODUM SET UP. FINALLY GET GOOD RECEPTION THROUGHOUT MY HOUSE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was an Orbi user!! I am now a very happy eero user!!! I wish I had made the switch over to eero much sooner. Easy setup, and the app works flawlessly. I don’t have any more issues with my internet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very nice mesh network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and device management. Provides unbroken WiFi in my almost 2800sqft house. We have lots of walls and rooms (not open concept) and we finally have good access from the attic to the basement and parts of the yard and driveway. The only downside is that it sometimes pauses when switching from one Eero to another or if too many devices are on it at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wi-Fi coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Wi-Fi pro mesh system really has done the job. Are used to get poor reception in the furthest corners of my home but now with this product every room has a strong signal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install great coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I’ve made in a while. Spotty WiFi all over the house was frustrating especially since I work primarily from home now. Installing the Eero mesh system has made my life so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Nice mesh wifi system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Eero Pro 3 pack. It seems to be working very well in a 5000 sq ft hone. It's working better than my old Netgear Skyhawk, which used to drop the signal frequently. Will update again after a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Increased WiFi strength

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had decent WiFi strength before but this has greatly helped our weaker areas. I hard wired my second unit in my basement office, so that I’d guarantee it would continue the strength at the other end our home (single story ranch). The only issue I had was getting my WiFi gadgets to follow their routines. I did have to delete my HomeKit and reinstall it. Before I realized that I contacted Eero who couldn’t help me and referred my to contact the manufactures of the units I was having issues with. I wished they would have had some knowledge & said the issue was likely the new system and that deleting and re-adding the HomeKit should help it; if not call manufacture or Apple. As you can see, it didn’t affect the rating. Plus I no longer am paying router rental fees!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my existing router with 2 eero pro and I am amazed how flawless the installation and setup was. Best of ALL, my wifi speeds are now blazing fast. No dead spots! Exceeded expectations! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Good system for extending wi-fi through the house!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was super easy to set up and has guaranteed availability of wi-fi throughout our house. No more dead spots. I will definitely be getting another Eero unit as it would be great to extend to the patio also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eero review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Provides excellent WiFi coverage throughout the entire two story house and outdoor patio. Very pleased with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked as sold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to extend my home wi-fi to my pole building. I had cat6e ran between my home and building. I used two Eeros to increase wi-fi in home and used third in building. Worked great and easy set up.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Spreads the WiFi signal very well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro system works very well. Especially if placed throughout the house well as it tells you to do I. The app. Only con was they do get very hot. I measured the heat coming of of one of the errors at 135f degrees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it when tech works exactly as I hope it will. The installation was fast and simple and the performance of my network has vastly improved. With a large house, the Eero system solved all my network performance issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like this mesh system

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a blackhawk router and replaced it with the eero Pro Mesh system and love it. The signal is strong all throughout my house and I am able to have all my devices hooked up without losing signal.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With fiber optics (at long sweet f'ing last, Sonic, promises promises) this is a good modem router or whatever you call it. Pricey but averages out, if it lasts a year, to be the same price as renting only one from Sonic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eero pro WiFi was so easy to install, just downloaded app and followed instructions. We did call Eero customer service to help bridge our network and answer our questions, extremely helpful. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solved WiFi Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although a little pricey, this makes working from home seamless. I am one of 6 people in the house and with all of us on the internet, there were frequent issues. This has eliminated any problems

    I would recommend this to a friend