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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4384 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, coverage, and setup of the Pro Mesh Wi-Fi 5 System. Many appreciate the improved range, performance, and signal strength, resulting in a better overall experience. However, some customers find the price to be expensive, and a few have noted that the units can get warm. While some buffering issues were reported previously, the system largely resolves these problems for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 4,384 reviews
  • Rated 5 out of 5 stars

    ONLY EERO!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a router from anyone else!!! Worked perfectly until comcast went down - storm - when they were back the router & modem weren't talking so I tried calling Best Buy Geek Squad or just service - waited WAY too ;long for nothing so I called eero customer service THEY WERE PERFECT!! System runs and they explained (to a computer knucklehead) exactly what happened, how they fixed it and how I can d fix it in the future or "feel free to call us ANY time"!! EERO IS THE BEST!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to set up. Works Great !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 Eero pros work great, one is connceted to the Modem via ethernet and you can connect the others via ethernet or wifi. The signal is strong inside and outside all over the half acre lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best home wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had terrible coverage and these guys solved the dead spots in my house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I really like the way it performs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to install. I did not have any issues. I love the fact that each EERO has a Ethernet port so I can direct connect also at each node. Works extremely well. Nice and compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble-free, smart and adapts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to spend this much, but at least the three pack was a better buy and I do have three stories. And the Best Buy guy said he likes to sell Eero because they don't get returns on them. And I can see why. It just works. I did have a zone I was concerned about and bought the extender. But when I was asking about the extender, I brought up the app and it looks like the camera that was struggling with a poor signal now has a great signal. So I'm not sure I needed the extender. Eero does seem to get smarter as I have it and more transparent. It's a pain though to change to another vendor for WiFi, no matter who it is, so it's nice that once I got through reconnecting all my stuff, the network is pretty transparent. The app is well-thought out, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best in Class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these units for many homes and clients, they are the best product for a simple setup and easy to use. Other similar products do not offer the same features as the EERO system, such as non-daisychained mesh capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and was constantly fighting to keep my internet up an running. My house was full of dead wifi spots as well as areas that seemed to come and go. The Eero Pro mesh has created a stable and fast WiFi network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened the box. Downloaded the App. Plugged in, and followed directions on the App. That easy. Lived up to its promise. Best Buy ordering and delivery was flawless too. Whole process was painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many other systems before and this Eero Mesh system is the best there is out there today, compared to many other routers. Consider going with a mesh system for uninterrupted performance in your home or business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup. Works great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works great! I do wish it had a USB input, but I will just have to access our pics and movies/videos through a separate server instead. I couldn’t be happier, otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works fine 5 months later

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 3 pack, used 2 in my home and 1 at my office. Works great so far, I also love the app since I can control access to any devices connected to either location, even remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well, and a fortune to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install, the app works well. And it's a darn fortune to buy. I don't know what else is out there, and this was the highest recommended by BestBuy staff. It was the same price as the net gear, but more positive reviews. It occasionally pops out at far reaches of the house, but only intermittently and only when streaming video.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Amazing,Just buy it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic, very easy to setup wireless router that likely blows the pants off of the router built in to your cable modem or whatever old wifi router you've been using for a decade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the mesh!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not WiFi repeaters it is a mesh system.Much better than the ones you get from AT&T. Most of the systems you see are repeaters.So far the mesh system out performs repeaters 10 fold.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Mesh Network - Recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this Pro Mesh 5 set for a couple years and it's the best mesh network I've run. Very consistent and user friendly to manage through the app. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Too Easy for Words

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully and completely recommend this product. I replaced a high-end gaming router with the eero and have not looked back. Easy setup, flawless Wi-Fi, and the support from eero is amazing. Real people actually answer the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a home system, great for a family with many electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 4 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage thru out the house. Easy setup. App works good

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Awesome WIFI modem !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a vexing problem with previous modems not reaching all parts of house . Now , can go anywhere in house , upstairs or downstairs with full coverage . No dead spots . Great product !

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Love the mesh!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have been using this for my home for the last 20 months or so. no problems, easy set up, i can't say adequately how happy i am with eero. i do not miss the spotty coverage i endured

    I would recommend this to a friend