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Rating 4.7 out of 5 stars with 1147 reviews

96%would recommend to a friend.
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  • Rated 5 out of 5 stars

    The Apple Fanboy Jumped Ship

    The Apple Fanboy Jumped Ship

    Posted .

    I've been an Apple Fanboy since 1989 and I've purchased for the most part exclusively Apple products, including the Airport Extreme & Airport Express base stations, which I use to blanket my entire 4 story townhouse with WiFi connection. In total I use 5 and the higher you move up the house, the worse the connection gets, even just on the second floor, the WiFi connection drops. Some of the routers would just randomly disconnect and I have to power cycle to get them back online. It's been frustrating! Well out with the old and in with the new and this is where eero comes into the picture. The price is steep, but what you get is a reliable connection, easy to set-up and fast & steady connection. I have Verizon FiOS as my ISP and TV provider, and with my AirPort connection, I've changed the settings on the FiOS router to allow the AirPort Base Station to control and assign the IP addresses. I was worried that eero wasn't gonna work with how I programmed the Verizon router, but it worked perfectly. eero found the network after one failed attempt (I think the Verizon router hasn't power cycled completely yet). Once the first eero router found the network, the remaining two eero routers were easy to connect through the eero iOS app. It's truly plug and play and the instructions on the app was so easy to set-up that it's practically foolproof. It also allows you to set-up a guest network with a separate password. I do miss the option on the Apple routers to make the network invisible just for added security. The first eero router is on the ground floor aka the Man Cave, the second router was placed in the living room on the second floor, the third was placed on the fourth floor in the master bedroom. I was worried that the last one wouldn't connect because of the distance but the eero network found it instantly. For optimal placement eero recommends that the routers are within 40 feet of each other and preferably at line-of-sight. The app lets you check your connection speed and on the fourth floor, it maintained the speed of what I'm paying my ISP provider. No more dead zones for me! To recap... if you're experiencing WiFi issues at your home because of dead zones, buffering, router issues, give eero a try. Yes the price is steep but what you get in return is a reliable WiFi connection without the hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi Done Right and Easy

    Wifi Done Right and Easy

    Posted .

    I've had my eero's since they shipped back in February/March. It's incredibly easy, and the performance has only gotten better over time. I purchased the 3 pack, and set them up in my 1100 sq foot apartment. You download the iOS/Android App (I used iOS), and plug one eero in, and follow the instructions in the app. Even better, when I did have an issue, calling support was PHENOMENAL! They have an excellent support team, and are super responsive. Setup took approx between 5 and 10 minutes from start to finish with all 3 eeros. If you're tired of setting up various extenders, with different SSID's/Network names, this is a solid solution. I'm currently using it with Uverse, and didn't run into any connection issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A mesh network that makes sense

    A mesh network that makes sense

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    Posted .

    For the past ten years I have installed many enterprise class mesh networks, primarily the Cisco-Meraki equipment. They come with high price licensing fees and as such are not a good choice for the consumer/residential market. In the past year has been an avalanche of new products designated as mesh network devices. I think EERO has hit a sweet spot between price and performance. There are some that are cheaper and some that are more performant. None of them as good as a Meraki enterprise mesh but they do the job. EERO with only two frequencies bands available can perform better than a three band mesh network when you do the backhaul over wire and many times the bottleneck is the modem not your WiFi. Careful positioning with a better nodes density can do miracles without spending a fortune.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After trying "extenders", eero saved my WiFi

    After trying "extenders", eero saved my WiFi

    Posted .

    Let me preface this by saying that I've tried a *LOT* of different products that supposedly would spread WiFi throughout my home: Netgear range extenders, repeaters, the best/fastest AC routers, and nothing worked. It seems like no matter how powerful a router/extender are they seem to fall apart when trying to use WiFi upstairs or on the other side of my home. I tried eero and honestly expected it to be the same story (just pricier), and I'm sold. This is the device that I didn't know I needed and it completely solved my WiFi problems in one, fell swoop. Setup took about 10 minutes (mostly spent walking through my home to setup the 3 devices); and it was easy and almost delightful. I used the same SSID and password as my old network and everything switched over. Now we get great WiFi speeds in the master bedroom, the home office, the living room, and the back deck! It's amazing: I feel like I can now freely move about my home with my devices without worrying about my connectivity. Plus, I'm a hero to my wife, who is ecstatic that her devices work everywhere, too! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless Connections - Crazy Fast

    Seamless Connections - Crazy Fast

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    Posted .

    I have 3 eeros set up in my 2600 square foot home. Connections are seamless and performance is crazy fast. I had one of the units fail in the first week. Support was awesome. Via chat, we were able to coordinate replacement. Was sent to me within 48 hours and no problems since. FYI. Even 1 unit short, I was still able to connect anywhere in the house. The mobile app is great, and makes setup easy. No issues on initial set up or on replacement setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The network I've been dreaming of...

    The network I've been dreaming of...

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    Posted .

    I had an ac2400 router and 2 network extenders (so 3 ssid's) to get internet throughout my house. Although I am paying for 150 Mbps I couldn't get over 25 down and 20 up. And I couldn't print to my printer because it was on an extended network. Fed up, I went to Best Buy and learned about Eero. It's pricey but I said, "what the heck". If it didn't work, back to Best Buy it would go. Got it home, tore my stuff out and started setting up Eero. I was done in 20 minutes. I have one network throughout now. And my speed is at 180 mbps. Wired I'm at almost 200 as well. I'm very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero is # 1 for connectivity and speed

    Eero is # 1 for connectivity and speed

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    Posted .

    I love my Eero - Ac Whole Home Wi-fi System. After ten years in my current home with limited internet access and minimal connectivity, I was ready to just give up. I tried router after router with failing results, nothing ever changed. Now with my new Eero - Ac Whole Home Wi-fi System I have the fastest internet ever and every inch and every corner of my home is Wi-Fi friendly. Eero - Ac Whole Home Wi-fi System has changed my home computer experiences from miserable and tasking to fun and enjoyable. Thank you Eero!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero to the rescue

    Eero to the rescue

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    Posted .

    I was experiencing severe network drops with the original Comcast router AND a second remote router. Once the Eero routers were installed, drops virtually disappeared. The systems I had installed were the original 3-pack and an additional single unit. That covered the whole house to the point that I am now able to point to the network deficiencies of our provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router out there!

    Best router out there!

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    Posted .

    I bought the single Eero for my large 2 Bedroom apartment as a replacement for my old Apple router which was losing Internet speed from one end of the apartment to the other. I placed the single Eero in the center of my apartment, and my Internet speed was consistent throughout the unit. The 2 or 3 pack would probably work best in a multi-level house or condo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable System and Fast WiFi

    Reliable System and Fast WiFi

    Posted .

    Every 2-3 years I get fed up with having to restart my router frequently because my streaming movies or TV will not load, and go out to Best Buy for the latest and greatest hardware to solve my problem. The eero system is the first to finally solve my problem, and truly gets better with time. Within 24 hours of install, not only was my WiFi twice as fast, but because of the multiple routers that make up a system, I now get WiFi in the front of my house and even in my backyard. I recommend this product to anyone that wants simple to set up, powerful, and reliable WiFi in their home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5x IMMEDIATE speed improvement!

    5x IMMEDIATE speed improvement!

    Posted .

    I've had many routers in the past and my Apple Express seemed like a good solution in my medium sized apartment. Even with a one-pack, I noticed a speed improvement of 5x immediately! (see screenshot). Cannot recommend eero enough, will be gifting it to all my friends and family this upcoming year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent solution to Wi-Fi woes

    Excellent solution to Wi-Fi woes

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    Posted .

    No more struggling with trying to get Wi-Fi extenders to work or putting up with spotty wi-fi coverage in your house. The Eero system really does work AND could not be easier to set up. From out of the box to full wi-fi coverage in about 10-15 minutes. I watched the on-line video first and was highly skeptical that it could be that easy, but it was. Download the Eero app first to your phone or tablet and then just follow the very clear instructions and you are all set. The instructions stress line of sight between each unit, but none of ours have line of sight and they work just fine. The app tells you if the placement is good and you can easily relocate a unit if you need to. We are very happy with the product and glad something finally hit the market that was truly easy to set up and use. They even tell you in very plain English and simple instructions how to prepare combined router/modem units to work with the Eero in case you have one of those (it's easy).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extends WiFi Nicely

    Extends WiFi Nicely

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    Posted .

    I purchased this product to allow for me to use wifi connected devices throughout my home (which is about 3300sqft). I've had the system for about 1.5yrs. First I'd like to say that I didn't have any type of signal in the areas furthest away from my cable company modem/router. They even came out verified zero connectivity and said that walls, metal, etc will affect the signal and they cannot guarantee the wifi speed but guarantee the wire speed. Sound familiar? When I bought this mesh network, all I had to do was plug the units in and the "pucks" found themselves. No wiring to run and no complicated procedures. I was very please however noticed that at times, the wifi would drop off and give terrible speeds. I could never figure it out and even purchased a wifi speed app on my phone to check the speeds when this occurred. I verified speeds as low as 15Mbs periodically throughout the day (close to the pucks). Very upset and disappointed, I contacted the cable company and they verified their "wire speeds". I lived with this for a while until I was ready to purchase another router. It was then that I realized that the mesh network was my router. Feeling incredibly dumb, I found what the issue was. I had a modem/router combo from the cable company and I plugged in another router (EERO system) to that device. I had two routers with the same network name fighting for the signal which resulted in my slow speeds. Not knowing what to do, I called EERO for assistance. The techs were very informed and helpful. I explained the scenario and they advised me to either call the cable company and tell them to put their modem/router in "bridge" mode or purchase a single modem and return the cable company's device. I opted for "bridge" mode. It took a bit since the cable company was not nearly as versed in networking as the EERO tech however the result was totally worth it. I now receive 117Mbs (I pay for 100Mbs from the cable company) and as low as 80Mbs (furthest from the last puck in the system). My wifi is super stable throughout the day and whenever I get a complaint from the natives about speed of the wifi, I gladly test it with the phone speed app I have and simply say "It's your device or the server you are trying to connect NOT my wifi." Overall, this is a great product with excellent customer service. Two very important things to me! This was a huge learning experience for me and I hope this helps some non technically inclined persons out there. Good luck!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ubiquitous WiFi that just works - ID10T Proof

    Ubiquitous WiFi that just works - ID10T Proof

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    Posted .

    This is so easy, an Adult can do it. No five year old required. NOTE: If you are a Cable Modem customer and want great WiFi with incredibly easy setup, this is the product for you. If you are a Verizon FiOS customer using a Quantum FiOS Router, better to get Verizon's own Quantum WiFi Extender to accomplish the same WiFi Mesh seamless network throughout your home or office. The EERO WiFi Router practically sets itself up. The pictographic instructions eliminate the need to understand anything more technical than being able to differentiate between an AC Wall Plug and an Ethernet Cord. Given that the two are not interchangeable, you have 100% chance of plugging the correct cords into the correct locations. Once everything is connected, you load up the App from either the Apple or Google app store on to your Smartphone and off you go.. The App guides you through the startup and registration sequence explaining what each color light sequence means and what action needs to be taken next. NOTE: YOU MUST HAVE A SMARTPHONE OR TABLET to set up the EERO. If you do NOT have a Smartphone, (Apple or Android) , iPad or similar Tablet that runs Apple IOS or an Android operating system, you will NOT be able to setup this product. There is no website or embedded web configuration utility in the EERO units. It even guides you through troubleshooting allowing you to go back just to the point that you need to repeat without having to start all over. The final step is an Internet Speed Test confirming that all is well. If you have more than one unit, it is suggested that you configure them all via the WiFi in close proximity to the first one. In other words, configure the second, third and any additional units at the same time right near your first EERO unit for the best possible chance of success. Again, the EERO App will walk you through everything - including the ability to name each unit so that you know its' location - like Den, Bedroom, Hallway, Upstairs or any custom label you like. IMPORTANT: If you are using Verizon FiOS, you may need to call Verizon FiOS Support and ask them to restart the ONT (Optical Network Transmission) Unit to release the current IP address assigned to your previous Quantum FiOS or Actiontec FiOS Routers. Once the ONT is restarted by VERIZON, your EERO unit will acquire a new IP address and you can proceed. Restarting the ONT on your own will NOT release the address. If you do NOT call Verizon FiOS Support, you may need to wait up to six hours for the ONT to release the IP address on its' own. With Verizon FiOS, if you replace your Quantum or Actiontec FiOS Routers with the EERO, you may affect your FiOS DVR and Program Guide Services. Additional configuration is required which may be beyond that of the target market for the EERO. With Cable Modems, a simple power off for about two minutes is more than sufficient to resolve the release and renewal of the IP address from your old Router to your NEW EERO. Technical Review and Comments: On the outside chance that the units are spaced widely between floors or in distant parts of the house, you can also connect the units via a wired Ethernet cable to your existing wired local area network so that they use the wired network to communicate and act more like independent WiFi Access Points instead of, or in addition to a pure Mesh Wireless Network. For those who are technical: EERO offers absolutely ZERO control of the network. You can set port forwards. You can only set a Static IP by setting a DHCP reservation with the EERO assigned IP. (That is correct: you cannot enter a MAC address nor select the IP assigned only set the one assigned by EERO as STATIC via DHCP Reservation.) And, there is no option to change the assigned internal Subnet. So if you prefer a 10.10.x.x or a 192.168.x.x network, you are out of luck. For those who are using SIP Trunks or Hosted VoIP solutions, the EERO allows all outbound registrations and the return paths to proceed without issue. No need to open any ports or create port forwards. Again, this assumes you are using SIP/VoIP devices that "phone home" and make an outbound connection to your VoIP provider from inside your network first. EERO support is super responsive but not particularly helpful with any technical network questions. In short, if it is not in or supported by the "App", support will have no idea how to direct or assist you. When I called about the ability to change the sub-net or even to know the default Sub-Net assigned, the support person did not know what a sub-net was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but works for me with multiple devices

    Pricey but works for me with multiple devices

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    Posted .

    I have 5 Nest cams (4 indoors and 1 outdoor) along with many other WiFi enabled devices (yes, there is a total of 50 devices connected (light bulbs, phones, Echo, TVs, etc, you name it, it's connected) and the connectivity has been really good for all of them. The 5 Nest cams keep a steady streaming video indoors and out with very rare drop offs. I'll say the Eero are definitely being stressed to the max at times, with all this going and maybe watching Netflix UHD movies. They do get quite warm (I actually put a small clear hot plate protector under the main one which gets the hottest, just to protect what it's sitting on.) The software updates so far have been pretty stable and come maybe once a month or so. I have the main one in the den and the other two are connected via MOCA network on the cable lines at each end of the house. I'm never quite sure which one things are connected to, and occasionally for iPad I have to turn off WiFi and turn back on on the iPad, but not sure if that's Eero or the iPad. All in all I'm satisfied. I hope future software updates bring more capabilities. (Fingers crossed.) I don't think they're using the full potential of the Eeros yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Very Well When the Main Problem is Distance

    Works Very Well When the Main Problem is Distance

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    Posted .

    I needed to set up household wi-fi service for a client with a home that was much too large for a conventional wi-fi router to reach the places where wi-fi access was needed most. Unfortunately, even though the home was fairly new, the builder did not include any Ethernet cabling. I'm not a fan of conventional wireless range extenders, because they tend not to provide great coverage (they're really just meant to eliminate dead spots), and they either use half the available bandwidth for extender-router communication, of they dedicate the 5GHz channel for that communication, leaving the lower-speed 2.4GHz channel for your wireless devices. My preferred solution for this problem is to combine powerline networking with an inexpensive, industrial-grade wireless solution such as Ubiquiti UniFi access points. That wasn't an option in this case, either, because the home was powered by four individual electrical feeds from the pole, one feed for each floor, with little or no crossover. So, powerline networking kits worked beautifully on each floor, but could not establish fast connections between floors. I was at the point of telling the client that he was going to have to spring for an electrician to run Ethernet cables - an expensive proposition, because local building codes require metal conduit for this - when I found out about Eero. I decided to give that a try before recommending an electrician. Eero is supposed to set up easily via the home's wired Internet connection and a smartphone. This part did not work the way it was supposed to, and I'm not sure if that was because of the AT&T Uverse connection (which provides this particular home with a very good connection, but maybe something on AT&T's end gets in the way), less than stellar cellular service or a bug in the Eero firmware that shipped with these units. In any case, I carefully followed the directions for plugging the Eero unit into the Uverse gateway, then got the Eero app on my Android phone, but the app could not find the Eero unit automatically. I ended up having to use the option for keying in the Eero unit's serial number; then, the app found it and set it up with no problem. I had the exact same problem with each subsequent Eero unit - I installed four, one on each floor of the house. As soon as each Eero unit began communicating with the system, the app recommended a firmware update for it, and due to the problems getting the initial connections set up, I allowed the app to go ahead and update each unit. Once all the units were up and running, wi-fi throughout the house was terrific. The system does sacrifice some bandwidth - a wired connection directly to the UVerse gateway measured (with testmy.net) at just under 20Mbps, a connection to the gateway's built-in wi-fi measured about 14Mbps, and the wi-fi measured at any Eero unit was 10-12Mbps. Note that unlike some other "mesh" wi-fi systems, Eero units communicate with one another, not exclusively with the "base" unit, so bandwidth measured pretty much the same no matter where I was in the house as long as I was in range of an Eero unit. And although the signal degradation from the UVerse Gateway was significant (about 45%), wi-fi speed was still quite respectable, and reliability was solid. Without Eero, the best wi-fi connections I could get anywhere other than right in front of the UVerse gateway were under 5Mbps, and most connections measured elsewhere were spotty and yielded test results in kbps. The improvement was more than enough to make the homeowners happy. Please note that the house in which I did this installation was of modern construction, which means the walls were made of drywall on wood or metal studs, and the floors were similarly fairly porous to wi-fi signals. The main issue for the owners was distance - the AT&T equipment was installed in the basement, and most of the need for Internet access was on the 3rd floor, and the cost of moving the equipment to a more sensible location was high. Eero might not work so well in buildings where the construction materials interfere with wi-fi signals. It would be interesting to see a test in a home that was expanded, and therefore has masonry blocking wi-fi signals to some rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero mesh network is super good.

    Eero mesh network is super good.

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    Posted .

    I purchased the Eero network 3 pack (1st version) for my home that was built in 1925 out of ceramic block and concrete stucco which made WiFi coverage difficult at best. On top of that, our walls are plaster on wood lath. I have tried and given away numerous routers, access points and range extenders over the years all of which were unsatisfactory for one reason or another. I read numerous reviews of similar products, some of which supposedly were "faster". However, what sold me on Eero is the following: 1. Setup is via an Apple or Android app. The app is elegant, intuitive and simple. It took me less than 15 minutes to update the base node and to install it and the two remote nodes (now called "beacons" in the Second version of the product). I have been involved with technology and networking for a number of years and never, ever encountered anything that was so simple to install, get up and running and dependable. 2. My home WiFi comes through Charter/Spectrum and tops out at 100 mbps. Previously, I could reach that speed only on my HP desktop hardwired to the commercial level Arris modem/router gateway and could never reach speeds in excess of 50 mbps on any phone, tablet or portable computer - even when the device was only a few feet from the gateway. Now, I can achieve full 100 mbps download/upload on all my devices irrespective of where I am in my home. In fact, I liked my Eero so much I purchased a second set to use in a mountain cabin. There, the local cable company only delivers 25 mbps speed so speed is really irrelevant to me. Lastly, the setup gives you one viewable network instead of gateway and several other access point based devices. You can move seamlessly throughout the area covered by the Eero network. If you live somewhere with gigabit speed available, maybe there is a reason to buy another product. However, I enjoy amazing reliability, all the speed I pay for and quite simple and easy setup and network maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great solution for wireless trouble free network

    Great solution for wireless trouble free network

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    Posted .

    I purchased these after trying several different range extenders that never worked as expected. The last range extender I had required me to use one SSID for it and another for the main Comcast router and my iPhone would not smoothly switch from one to the other as I moved around my home. With these, all three use the same SSID and the phone automatically switches to the one with the strongest signal. The price is high but well worth it. Thinking about purchasing one more so I can hard-wire one to my older Sony TV that doesn't have wireless capability. The three I purchased cover my 3200sqft two level home with zero dead spots. I can now use Netflix on a TV on the other side of my house from the main router with no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kills Luma

    Kills Luma

    Posted .

    I first bought a 3-pack of Luma at Best Buy. It was pathetic. Poor performance, connection, coverage etc. After a week I returned them to my local best buy in Houston. I purchased the eero direct and had zero issues setting up. The speeds are consistent and coverage is great. I did have to purchase a 4th, but my house is around 4000 sq ft and eero only covers around 1000 sq ft per unit. My review of Luma is on the best buy website. It is at the bottom. It WAS the only review, but Luma quickly dispatched their review/internet reputation management as seen by the 5 star/generic reviews posted ahead of mine. Luma may eventually get their issues resolved, but in the meantime buy an eero!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Awesome

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    Posted .

    I was seriously hesitant buying something like this since the cost is outrageous. I have to say though I love it so far! I have fios internet and tv. I pay for the 50/50 mbps but they upgraded me for free to the 75/75. I definitely don't need that much but if they are going to give it to me. I used to just use their provided router/modem combo. That thing is terrible. I never ever reached 75 mpbs even being right up next to it. And wifi dropped all the time. Installed Eero and I have consistent wifi now and it is even in the 80/90 range sometimes for some reason I cannot explain. I did buy the 3 pack (it was not much more than the 2) so it is probably overkill for our 3 story, 2,400 sf town home. But I have no problem with internet anywhere anymore! Love it! FYI if you are installing with FIos the instructions say you need to change your Eero into bridge mode if you have the tv/internet combo. (Maybe old outdated instructions) I just installed it normal as instructed without changing those settings and everything works completely fine!

    I would recommend this to a friend
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