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Customer Ratings & Reviews

$1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 313 reviews

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Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Max 7 Tri-band Mesh Wi-Fi 7 System, highlighting its fast speed, easy setup, and reliable connectivity. Users also appreciate the system's overall performance, improved coverage, and extended range. The only concern mentioned by a few users is the larger size of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 313 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best System on the Market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried every version and manufacturer of mesh routers and I must say that eero has far exceeded my expectations! With over 100 devices connected to WiFi, eero was the only system that would maintain a reliable connection. While I understand that no mesh network is perfect, this is by far the closest I’ve found. Overall, I’m very pleased. Single story house with 2500 sq ft. 4 eero Max 7 routers. Over 100 devices evenly distributed over the 4 routers. Routers are connected wirelessly. Internet service 500mb and get full speed with wireless devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good system, not great though

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this system for about a year now and overall it’s been solid. Speeds and coverage are great, and I do appreciate how often eero pushes software updates — it definitely feels like they’re actively improving things. That said, some of my smart home devices had occasional trouble staying connected, which got a little frustrating. It also feels like sometimes an update fixes one issue but introduces another. Not a dealbreaker for me, but worth mentioning. Still a good system overall, just not perfect. ⭐⭐⭐⭐☆

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Chase. Thank you for providing feedback about your experience with the eero Max 7 system! I'm glad to hear that you're satisfied with the speeds, coverage, and software updates. I understand your frustration with the connectivity of some of your smart home devices. I'd recommend running a coverage scan. To do this you'll open the eero app, tap the Settings icon, select Troubleshooting, and then select the Device coverage scan option. Coverage Scan will evaluate the connection strength between devices on the network and the eero the device is connected to. Based on the results of the scan, the app will provide recommendations to improve performance. If you need further assistance, please reach out directly to eero customer support at (877) 659-2347. Have a great day! AmazonDevices

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    eero Max 7 - Tower of Power - Styling - Impressive

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eero Max 7 has introduced Wi-Fi 7 in my home office, now to have a look into the near future of wireless networking. What I see is quite exciting and a far far away time from when we used phone cup modems (300 Baud - 30 bytes/s) and sneaker nets at home and in the office. Spoiler Alert - the eero Max 7 is a tremendous leap forward. First impression, the eero Max 7 is stylish and looks fantastic. I know, because my wife told me so and she appreciates that I swapped our entertainment center’s older black router with huge antennas for the eero. It does look amazing amid our techie entertainment system and blends smoothly with our décor. Box opening, the routers were bit larger than I thought from online pictures, apparently full of highly cool tech stuff. Setup. Most incredibly straight forward router installation that I have ever worked on, have performed hundreds of corporate, mid-small business and home router installations over the years. And of course, the ongoing maintenance of systems. Hands down, the eero installation with the app is the smoothest plug and play system I have ever had the opportunity to install. And that speaks volumes when compared to most router installations. The setup is simplified and believe any level of user would find they can easily install in their home network quickly and with little effort. It is really that easy. What is Wi-Fi 7? To put it into perspective, Wi-Fi 6 was a step-up increase in speed over Wi-Fi 5, Wi-Fi 7 on the other hand is all about heart pumping adrenaline-driven fast connections. In industry speak you have “802.11be EHT," for ‘Extremely High Throughput.’ That is what Wi-Fi 7 is, the fastest breakthrough in wi-fi technology since wi-fi was introduced in 1997. It is remarkable how fast and safely we can now transfer data through the air. We have several computers that have Wi-Fi 6e and we have excellent response rates with the new eero Max 7. One is a new Alienware laptop with Killer Wi-Fi 6e AX16190i 16-Mhz Wi-Fi adapter, running a steady solid 2.4 Gbps. My wife’s Dell laptop is also pulling a solid 2.4 Gbps throughout our home. Keep in mind when computers and devices are updated to Wi-Fi 7, they will be running at 4.3 Gbps!!! We’ll be waiting in line for the upgrades. How ever you cut it, 4.3 wireless is smoking fast. Run several sub-nets on our home network and switched over my entertainment center sub-net by simply unplugging the existing router and plugging in the eero. With DHCP running on the main eero all my equipment switched over automatically. The only issue I had was a TV and Dish Joey in one room which required a reboot to hook up with the configuration. Too easy. Notes: - With eero’s wired speed up to 9.4 Gbps the wired network will be quick. An understatement. - One eero provides 2500 sqft of coverage - Two eero’s provide 5000 sqft - Three will be 7500 sqft - Supports Bridge Mode - Ethernet Standard 10/100/1000/2500/10000 - Frequency Band 2.4 GHz, 5.0 GHz, 6.0 GHz - Wired Backhaul - “Also known as Ethernet backhaul or backbone, this capability can be enabled to directly wire a secondary (mesh) router or satellite to the main router via Ethernet cable. This connection allows for faster and more stable data upload.” Wired Highly Effective - * First tested the two Router Nodes wirelessly from one side of home to the other – speed was incredible - eero Max 7 App is exceptionally well deigned and intuitive Other Notes: - Cables are short - ethernet cable 3” - power cable 5” - Lack of Web Interface - Closed System - Must use app - No Firewall (that I am aware of) but with subscription there is offer of security? The first router that I’ve worked on that placed paywall in front of security. I am a power user with an extensive state-of-the-art network and sub-nets running in an environment that sports five routers and five switches to manage/process our data requirements. Our new two node eero Max 7 quickly found a way into our network displacing a three-router mesh system. Besides the sheer power and cutting-edge technology of the Max 7 was how easily I was able to join the router to our network. The Max 7 has some serious smarts and programming built into the gorgeous case. When joining the eero Max 7 to our complex Entertainment and Internet of Things (IoT) sub-net, which is the net my wife uses, the system just snapped into place. Anyone considering taking the dive into Wi-Fi 7, along with future proofing your system and running at the cutting edge of speed I would recommend having a long look at the eero Max 7.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to setup using the app on my phone, and I’m not technically inclined and old. It works great. I also purchased 2 extenders that I placed in other parts of the house, and the app tells you if you have chosen a good place or not. I had to move one for better placement per the app. It was so amazingly easy and straightforward. Great experience all around. From the sales guy that recommended this router to the setup. I felt so smart after setting it up. Hehe the only reason I give the range 4stars is because I have a small house and one was supposed to be enough. But my small house is also 100 years old with plaster walls so I had to add 2 satellites Now it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup

    Rated 5 out of 5 stars

    JUST WORKS!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an early adopter of WiFi 7 because I have spent last 2 years on a journey to make a “smarter” house. In that time I have tried TP Link, Netgear, and Asus routers. Trust me when I say you will be happy with these routers. I am a non-IT guy and these were by far the easiest to setup AND THEY JUST WORK. I like not having separate SSIDs for IOT or the different bands. Everything just connects flawlessly and so much nicer to mange ONE SSID. I love them so much I also purchased a couple of their outdoor routers for our yard and garage. FINALLY, I have used their support line twice already and they were very responsive and helpful. Overall I am finally happy with my mesh system after 2 years of trial and error.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    LOVE it, so happy I switched from Orbi 960

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've waited for a few months before I write this review as I want to make sure I was completely satisfied, and Eero Max 7 didn't disappoint! I'm so grateful for it and so happy that I made the jump from my previous Orbi 960 Series which was a $1500 (3-pack) and bought an extra satellite. My Orbi was constantly disconnecting from one satellite to another and I had to constantly restart the device which made my life miserable. I was hesitant to change as Eero wasn't a cheap replacement, but boy I was glad that I finally changed it. I've been using it for couple of months now and there's been LITERALLY ZERO disconnection from them. Not only that the range and the speed are working exactly how it described. I'm so happy I switched to Eero and would totally recommend this product to anyone. If you are looking for a solid stable connection, massive range, and high speed internet environment for your home, this is a must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Overall performance

    Rated 5 out of 5 stars

    Excellent coverage and zero lag!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage both inside and around the house. Very easy to install - even for a tech dummy like myself . We would highly recommend this. We are able to have dozens of devices connected with no lag. Was pricey but imho - definitely worth it. Will save us a lot of aggravation and headaches for sure.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Good speed but too locked down at this price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out the box I was impressed with the design and look of this router. I was very hopeful and impressed with the performance in the same room or even a room or two away but as I moved to the opposite side of my upstairs the performance drops significantly from averaging 600 Mbps on my phone down to 250 Mbps at best. From a wired perspective the 10 Gbps ports really do allow for full speed of your ISP with me consistnely getting the advertised 1 Gbs up and down with my AT&T Fiber connection. Within the house when wired I was able to consistenly hit 950 Mbps download and wireless with my gaming desktop 680 to 700 Mbps. I also put the additional node downstairs in my living room and had it hardwired via one of the 10 Gbps ports back to the one setup as a router and consistenly get 600 Mbps from my phone in the same room but where this Node rally fell short for me was when I went outside on my back porch. I have a TV outside on my porch and before wiht my old Linksys WiFI 6 router with multiple nodes I could easily stream to my 4K Fire Stick with 130 Mbps but with these I only get 25 to 30 Mbps and have incurred more buffering issues since putting this setup in place. For this price point my biggest complain or gripe is the fact that many of the "Premium" features are blocked behind a pay wall. At this price point I was not expecting to have to pay even more for premium features. It also has NO WEB INTERFACE. This setup isn't aimed at more computer savvy people being that it is locked into only a phone app to do all the configuration. I also haven't been able to get the Router to take my custom IP settings so I could easily have my other devices and static ip devices on the same subnet. Pros: - 10 Gb's ports and wired and in room speeds are great - Smaller and stylish loking without any protruding external antennas - Use of other newer generation Amazon Echo Dots to extend your network coverage and mesh Cons: - Premium features locked behind a pay wall - No web interface to configure and make edits to the network - No USB interface to allow for external hard drives to be plugged - Speed through external walls diminishes extensively unless you have a node right next to a window or the external wall - Only 4 wired ports on the back of the router - Overpriced still even as one of the first in this generation of WiFi 7 routers Overall it has good speed but power user features still locked down or behind a paywall is a bit of a slap in the face for a router at this price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speed Doubler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doubled my wireless speed throughout my house. Good range.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Solid as always

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ugraded from eero pro 6 to eero max 7 and the results are incredible. We have 115 online devices and my son likes to play games on play station, xbox, and gaming pc. We have all three eeros hard wired and i am getting on my iphone 15 pro 940 download and 925 upload speeds wirelessly. Our hard wired devices are getting 980 download and 980 upload. We have AT&T fiber 1000 plan. I had tried the Netvear 973 but i prefer eero beciase the app is better and eero only charges $100 for the eero plus which is a must better deal than the cost of all of netgears packages which you have to pay for after one year continued support, security software, and child monitoring which all total comes out to being well more than $100 yearly. We have been with eero from 2018 with our first mesh system the eero pro 5. We did try the eero pro 6e but that system had lots of issues so we returned it. We had been waiting for the eero max 7 since it was announced back in the summer. You won’t be disappointed amd the ease to set up and headache free. Eero has finally returned back to being a solid system less the eero pro 6e which i had heard from the pandemic did not have all the quality components eeeo had been known to contain. I am so thankful eero returned to excellence. Way to go eero.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works well but range is so so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the speed I expect, but it required adding a second Eero to my 1500 sq ft home. In fairness, my main unit had to be placed at one end of the house instead of centrally because of my Internet drop. Apart from that I have not had any issues with them after a month. Very smooth and reliable operation.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Coverage, Speed

    Rated 5 out of 5 stars

    Best eeros to date!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a setup with three Eero Pro 6e routers to two Max 7s, and they have been great. It has better overall coverage and speeds, and I love having additional network ports on the back. I'm getting almost one gig over Wi-Fi when close to the routers.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Great Eero Routers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from older eero routers. These work really well for us. No dead spots and really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth it to buy! just get one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and you can manage through phone oversea if needed. Speed is consistent and no issue like i did with 6E. Have multiple throughout my house and no drop in signals.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best router out there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible router. I only have a 1 Gbps fiber service, but i can't wait to upgrade soon. I'm easily getting 1.1 Gbps both upload and download. I have tons of devices connected and use this in conjunction with 2 Eero Pros as mesh. the app is awesome as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Very fast router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router. Was having issues with speed on prior router. This one is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Eero 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Captured full speed of internet provider. Easy to install and no dead spots. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade of ERRO to create MESH & ETHERNET BACK END

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup- Paired ERRO 7+ with existing ERRO 6+. Via LAN Did a lot of research - ERRO support EXCELLENT THE FINALNPUSH WAS EASY !! ++ ERRO 7 now new gateway - Secnd ERRO 7 as range /mesh extender Returning ERRO 6 to provider - no monthly charge now 27 devices reporting seamlessly - dead spots being removed “Thruput impoved” ETHERNET off ERRO 7 GATEWAY now set up for POE SWITCH for EXTERIOR ERRO 7 WFI BROADCASTERS See what happens !!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance
    Best Buy Employee

    Rated 4 out of 5 stars

    Almost perfect

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router pretty much does everything that it list it can do on paper. I'm running two gaming PCs, consoles, and many other devices without any issue. The app is very intuitive and simple to use. Unlike the other eeros, this does have multiple of Ethernet ports on the back so you may not need a splitter. Only gripe with eero as a whole and the reason I'm not eating it 5 stars is because eero doesnt make it simple to split your 2.4 and 5ghz bands. This is a bit annoying especially with some smarthome devices that only run on 2.4 but despite that, no real issues on my side.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality. User friendly, fast and easy installation. Fast and consistent WIFI coverage for entire house (3100 sqft 2 story). Highly recommend.

    I would recommend this to a friend
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