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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 277 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Max 7 BE20800 Tri-Band Mesh Wi-Fi 7 System's ease of setup and its wide-ranging coverage. Many appreciate the straightforward installation process. The system's ability to cover large homes is also frequently praised. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 277 reviews
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy to set up and very fast…works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, easy setup, highly recommend. Switched from Google Mesh and wish we had done it sooner, very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Expensive, but performs well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought two of these eero max 7s to use in my house. I had an existing eero wifi network with 3 eero 6E pros. Used one for upstairs, one down stairs, and one to connect to my TV and Xbox in the living room off the ethernet ports since the wired connection off the eero 6E was faster than what the tv and xbox were getting over wifi. Setup was pretty easy although i messed up at first when I replaced my gateway eero 6E. I didnt realize you had to tell the app that you were replacing the gateway device rather than just "add new" and plug the Max 7 into the modem. But after i figured out my mistake the rest of the install was super fast and easy. I checked my wifi speeds on my phone prior to and after replacing my gateway and even though my phone doesnt have wifi7 it went from ~200mbps average download to ~400mbps so definitely a major increase in speed. Ive had them installed for a couple weeks and been very happy with them so far. On the downside they are very expensive for what you get for them, they are a lot bigger than i expected them to be based off the site pictures, and for some reason even when im upstairs and far away from the eero 6E my phone will often connect to that rather than the Max 7s which are closer and have a better connection.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Best WiFi Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a WiFi system that is extremely fast and easy to setup. This takes WiFi to a whole new level and extremely satisfied with this upgraded model of Eeros.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Solid mesh system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi evolved, love the range and performance. Scalability was a primary thought when purchasing, but the performance was a pleasant surprise

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Really wanted to like this Mesh system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Eero Max 7 system to see how it could do in my environment compared to another Wi-Fi 7 system that I purchased. This one cost 3X more than the other one but offered Matter, Zigbee and Thread capabilities which were appealing to me. When opening the box, I found that it was really well packaged. One of the better packaging jobs that I have seen before. I love how they created a special spot just for the plugs to be inserted. Setup was very simple and a breeze with Eero. The app is very intuitive but also very simplistic. I didn't like that I could not see what devices were connecting on different bands. I did like that it was one SSID for the whole house versus another Wi-Fi 7 system that I purchased that created a network for 2.4 GHZ and 5GHZ as separate MLO net and finally a dedicated 6GHZ band. I ran a speed test of the cheaper Wi-Fi 7 system against the Eero only to find that the speeds were almost the same and in some rooms the speed from the other cheaper 3 node system was better. I was hoping the Eero would smoke this other router, but I guess more antennas and throughput for my 4000 SQST 2 story house did not matter. This then led me to the main problem that I experienced with the Eero. It would not see the 2.4 GHZ network that I had setup with the previous device. I have the same network names/passwords so I can easily change out routers so was surprised as I moved from my legacy Wi-Fi 6 system to the cheaper Wi-Fi 7 unit that the Eero could not match that ease of setup. I tried software updates and all the support articles, but this device never saw any of my 2.4 GHZ IOT devices. Thus, it was returned to Best Buy since it cost 3x more and could not deliver the whole package. Maybe it's too early in the Wi-Fi 7 router switch over for things to make a difference yet with speeds but it at least should have seen my 2.4 GHZ devices. Buyer beware of what you are getting when purchasing these units and maybe look elsewhere to save some cash.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Chris. I’m sorry to hear that you were having trouble getting your 2.4 GHz devices connected to the eero Max 7 system. Devices that only operate on the 2.4 GHz band may need an extra step to get them up and running. You can use the eero app to temporarily hide the 5 GHz band while you get your 2.4 GHz devices connected. Open the eero app and tap “Settings” at the bottom of the home screen. Tap “troubleshooting” towards the bottom of the settings screen. Tap ”My device won’t connect.” Tap “Temporarily pause 5 GHz. This will pause the 5 GHz band for 15 minutes while you get your 2.4 GHz devices setup. If this doesn’t resolve the issue, please reach out directly to eero customer support at (877) 659-2347. Again, thank you for the feedback and have a great day AmazonDevices

  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Was worried about the price but well worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house is 3000 sq ft but for some reason there are dead zones everywhere .. i used a eero in the past but it just dropped out too much … now there are way to many devices at once being used in this house on wifi .. i was currentlt using a orbi system but it was getting overloaded by devices .. it was between this akd the orbi wifi 7 … i went with this and it has been perfect .. finally the wifi has caught up and there are no dead zones … for my house getting three was probably overkill but that was the model on sale .. i waited a week to write this to see if i noticed anythjng but its been pretty much perfect

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Adequate but has limitations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eero Max 7 is generally adequate, and will likely work well for people who desire a plug and play setup and prefer to "set and forget". Advanced users will be left wanting, and it has too many limitations for my taste. For starters, there is no way to manage via browser, it's app only - the app itself is not well organized and is cumbersome. What's worse is you cannot see things like the current Wi-Fi channels unless you pay for/take advantage of their premium service (and still can not set channels - more on that below). I will say the premium add on did seem to block a good bit in the way of ads online, which is always welcome. Speeds close to the router or satellites were generally good, but dropped considerably at 15' to 20', so range is definitely limited (in fairness, I live in a 90+ year old home with plaster walls which is more of a challenge for coverage). I had planned to test out the Wi-Fi 7 MLO feature, but wound up returning the eero setup before turning it on. A few downsides: you cannot manually set Wi-Fi channels, the system does what it thinks is best. Which in practice is not always the desired choice - particularly in crowded environments where you may not want to use automatic channel selection. Also, the eero frequently would not use 5Ghz for dual band devices, often defaulting to only 2.4Ghz which offers subpar speeds comparatively - for example, this was true for all 3 of my Ring cameras, 2 of which were within 12' of the router, with the 3rd camera frequently failing to record events at all. All in all, for users who are looking for a simple solution that generally works well (and who don't care about advanced options) the eero Max 7 will suffice.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Eero Pro 6E

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero is one of the best network products I have ever used. Easy setup, easy update, and great range. The app provides excellent status of connectivity and easy use for sharing network information

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Contact

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity much improved. Swimming in the streaming pool.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    amazing speeds and ease of setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speeds on all my wifi6 devices and future proofed for next gen as well. I wish it had a few more admin options from website and not everything in the app but this offsets the simplicity it provides. I'm vert pleased with the coverage from just one unit used in AP mode backhauled to my Xfinity router.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Great! A+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, I paired this with the new nighthawk CM3000 and get 700+ download speeds. I have a two story home and coverage is excellent with just one unit. Easy set up as well. Be mindful of the speed limits that you have with your internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Excellent Out of The Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero Max 7 mesh system if very easy to install. Had a question during installation and a call to customer service handled it quickly and efficiently. The mesh system has been working perfectly for about a month with no disconnects or resets required. Coverage is excellent with no dead spots. I highly recommend the Eero Max 7 to anyone looking for a plug and play solution for WiFi 7.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great until it isn't

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working well for about 5 months before it began giving me err_network_changed on my m4 Macbook Pros. I have reset the router twice and contacted support but their advice was to disable ipv6 on either the router or on my devices that are affected. For a setup that costs more than a $1000, you would expect better service than disabling features you paid for. Aside from the subpar support, I tried to overlook the issue that occurred with the second node where the wifi speeds would not go past 50mbps out of the blue. Factory reset and switching the gateway as the second node and the former second node as the gateway corrected this. Finally, over the past weekend we did lose power in our area for a few hours. The next day wifi speeds would register 1.1gbps at the gateway but would only deliver around 500mbps. I factory resetted the gateway and it increased to 800mpbs. Essentially I have performed 2 factory resets within the 6 month of ownership and I at this point I'm done and will move on to something else. Don't waste your money folks!

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Musician. Thank you for providing feedback about your experience with the eero Max 7 system.You can troubleshoot the "err_network_changed" error by using an alternate browser. If you notice the error displays on both browsers then disabling IPv6 would be the right solution. If the error continues to display, call eero customer service at 877-659-2347. They are available Monday–Sunday 6:00 am – 8:00 pm PT. Hope this helps and have a great day! AmazonDevices

  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Great purchase, great investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to extend the WiFi at my home after already owning 1. Best thing I’ve done. I now have no dead zones in my home and the internet speeds are great.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Overall performance

    Rated 5 out of 5 stars

    I'm loving the upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jumped up from the EERO Pro 6 and love the added performance and coverage. The additional Ethernet ports are also a big plus, so I can remove the need to use small network hubs. Originally planned to move up to Pro 6E and am glad I waited.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was extremely easy and I had the network up and running without any headaches. Both coverage and speed have been vastly improved over my old router.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not enough value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great right out of the box as if should but time will tell. Would recommend but not enough value for the money. Your money would be better spent in another product of equal value.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Best mesh network option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy setup works as advertised. I used this coupled with several eero6+ around my home, have great bandwidth capabilities. No lags while gaming or streaming videos in multiple rooms at same time 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Fast and Effective

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now i can finally run my actual internet speed I have had no problems with this product and i cant recommend it enough.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic router. My speeds are higher than what I’m paying for since switching. Pay for 1 gig and get 1.6 consistently. Paired with two eero 7 pro and have zero issue with speed or reliability in a 2500 sq ft home.

    I would recommend this to a friend
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