Customer Ratings & Reviews

Best ever sets up easy updates automatically always on line

Fast convenient and easy to install.works with earlier units.

Very fast router loved the quality and look to it too

Working good so far. Just plug and play and no drops

Just Google eero red light. These are the biggest pile of garbage I’ve ever owned. I’ve bought two sets thinking I got a bad first set. Nope they’re all junk. Thousands of people have same problem and their customer service is just as bad. Most technical people that’s had constant outages daily like myself state software is crap with eero and lacks the proper diagnostic ability to report back to eero. So glitches never get fixed even with software updates. Just avoid these, they may look appealing but they’re more trouble than they’re worth.

We bought this mess system with three additional devices to increase the Wi-Fi area in our home. We were told this will increase our speed (already have fast Wi-Fi) and increase our connection area. We also bought Total Tech to have it installed in case we have any issues. The total price was ok, and the installation was fine. Since we are having connectivity issues with most of our devices. We did not have this problem previously. Even as I write this review, my PC keeps dropping the connection. We do have Total Tech so lets see if they can fix it.

I'm a tech. I know routers inside and out. I've had this new wifi 6+ for one month and a week, which means it is not returnable...and my devices will no longer connect. I have to reset it once an hour just to watch tv. I love eero products but this is just plain sad. Perhaps it was released too early, but you expect it to just work..once restarted everything works ok for about an hour. Maybe less, maybe more. Then tv shows stop,.and have to reset it again. I tried another router I have and the problem goes away so it is 100% this unit. I believe it's the software but it might also be hardware. Either way, I'm out a lot of time and money.

Works well but not great. The Wi-Fi area does not extend to the back yard or the front yard.

For a router this price tou would think they would throw in more customizable configs. They dont and they charge for AV protection

I actually had quite a few problems setting up this device. I upgraded from the Eero pro (very old) which had at least 20 devices connected to it and got this Eero Pro 6E. It kept dropping signal to my Xboxes and actually got slower speeds to my devices. Maybe I just got a bad device, but I want impressed. So I got the Eero Pro 6 instead ( 2020 version) and haven't had issues at all with it

I purchased a bigger home, so I purchased this to extend my range and it works flawlessly! I have 1GB internet speed and this router handles every bit of it and more. I highly recommend this based on performance and price. It won't disappoint.

I can barely begin to describe how disappointing my experience with Eero has been. I went from a Orbi system that was older technologically, but was somehow still smarter and faster than this router and the 6+. The worst part is Eero customer service. My first 6E Pro went bad and stopped accepting connections. It took a full months before Eero would replace it. The process was “try this and wait 24-48 hours.” I’d do that and then be passed off to a different customer service person because the ticket automatically closed, and the process would start again. Really terrible hardware. Do not waste your time.

Have a 4 unit mesh system. Worked great for 6 months. Unit stopped putting out a WiFi signal that was the correct speed. The hard woired speeds were too slow to run YouTube. I have called Eero support 5 times now and they refuse to switch out the units. We reset a bunch of stuff and it runs fine for about 2-4 hours. Then nothing works properly. They can access your network without any verification code. As Ana Amazon company it worries me about my privacy. Trash routers. Worse service. Stay away!

Supposed to be the best mesh wifi network, its not. Constantly drops connections and has to be restarted. Poor coverage, does nothing at the best level.

The mesh router was super easy to add to my existing ring pro system. Extended my range by a ton and improved the speed as well.

In combination with the 3 mesh-node systems, this works great to move your wi-fi signal around throughout the house.

It was supposed to cover more than the sqft of my house and it struggled to connect to the tv in the next room.

Um. I see zero difference from the eero pro 6 model. I use relatively new devices no more than 2 years old such as laptop etc, and download speed and upload remains the same

Great home Mesh system. Its enough for an apartment but need more than 1 for a house

Had a nighthawk that was foing 700mbps one 1gig fiber line, thought id give this a try and im barely hitting 140mbps on this. Not impressed