Customer Ratings & Reviews
- Model:
- B010301
- |
- SKU:
- 5873518
Customer reviews
Rating 4.7 out of 5 stars with 4384 reviews
(4,384 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, coverage, and setup of the Pro Mesh Wi-Fi 5 System. Many appreciate the improved range, performance, and signal strength, resulting in a better overall experience. However, some customers find the price to be expensive, and a few have noted that the units can get warm. While some buffering issues were reported previously, the system largely resolves these problems for most users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Rated 5 out of 5 stars
When Only the Best will Do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was having mini-dropped connections at home and my lower level signal was weak. I think it was due to an uptick in powerful routers from my neighboring condo units. I researched mesh reviews for hours. It was hard because there was no clear winner. But in the end, it seems EEROs had the most favorable press. I got the PRO set of 3 instead of the one that comes with 2 beacons. Beacons are nice and they just plug into the wall outlet. But I spent the extra $ because I wanted to make sure I getting the best possible system. Setup was easy, but the default IP addresses are 192.168.7.1 which was different than all my IoT devices. I was hoping to use the same SSID and password. I ended up reconfiguring all my devices. My old router put out 2 SSIDs for 2.4 and 5Ghz bands. EEROS does not and it decides what your device is going to get. Don't worry about it. This system is smart. It you do something that needs bandwidth, EEROS will find it. It will move you to the 5Ghz. Everything is done through an APP, you can't mess with it using an HTTP site. I'm find with that and I think it is more secure. I now have full bars on all my devices from every corner of my 2 story concrete, steel and glass condo.
I would recommend this to a friend Rated 5 out of 5 stars
great way to extend the system
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With Covid and working from home, this was a great way to have reliable internet in my makeshift home office.
This review is from eero - AC Tri-band Mesh Wi-Fi 5 Router - White
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Terrific WiFi Set Up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this system for a couple of days, so can't speak to durability, but the rest is the best so far. Very easy to set up and get running. Supplies 3 bars full WiFi all over my house, about 3200 sq feet, ranch style, all on one floor. Main router unit is on one end, one in the middle, one on the far end. Speeds are higher than my ISP provided speed of 100 Mbps, about 119 up, 12 down at all locations. No dead spots. Areas where there was marginal WiFi before are full bars now, App used for set up, very easy to use. I am not a gamer, so can't speak to that, but do web research, emails, streaming of shows, etc. So far, all is terrific. Only downside is I had to reactive my older devices, about 12 of them, even tho I used the same SSID and password. I also have connected a Netgear 5 port ethernet switch to the Eero, no problem with that either. Also one tech support call before I got the unit was terrific, located in Texas, very pleasant rep who answered all my questions and answered the call quickly. Very satisfied so far.
I would recommend this to a friend - Pros mentioned:Coverage
Rated 5 out of 5 stars
Fantastic!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went from a single large router to the EERO all connected via ethernet, and the performance and reliability has been outstanding! coverage on a two story, 3600 sqft house is flawless, not a single deadspot. They auto update, notify when someone connects and always work. I highly recommend them..
I would recommend this to a friend - Pros mentioned:Setup
Rated 4 out of 5 stars
eero - AC Tri-band Mesh Wi-Fi System - White
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own all erro products in my house....No issues or problems....Very easy setup and I like the app to see everything that's running smoothly in my home and to see what's connected in each room....
This review is from eero - AC Tri-band Mesh Wi-Fi 5 Router - White
I would recommend this to a friend - Pros mentioned:Coverage, Ease of use
Rated 5 out of 5 stars
Incredible upgrade
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first foray into mesh networking, this product was incredibly easy to install and manage via the app. Completely blanketed coverage with a household of connected devices. Completely overhauled my internet experiences for the better.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Life changing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speed and stability is great. Compared to the cable company provided modem/router, the eero in combo with the Arris 3.1 is a world above.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Solved for our dead spots and has gigabit speed!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this when we switched to FIOS as we had some dead spots in the house. This completely solved for them and makes use of our gigabit speed. Must get the pro version if you have gigabit internet, which is hard to determine when making the purchase. Works great and easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great range
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These instantly solved my WiFi issues by giving me much better coverage than my previous single-point router. The app makes it super easy to check on things and restart the router if needed. I'll never be able to go back to a non-mesh system again.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great for residential wifi!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product a bit skeptically since I had already returned a different extender but was persuaded by the Best Buy in store rep that this would be very different, because of the way the 3 eeros work together. I am happy to say he was right and I am very happy with this purchase. Very easy to set up, just follow the app instructions. My kids had been complaining the wifi in the house was not consistent and this took care of the problem immediately. We right away noticed the increase in quality throughout the house. Another thing I noticed after installation is that the Alexa App can discover the eero as a smart home skill, which means if you have amazon dots in your house they will discover all the items connected to the wi-fi (through the eero system), and you can verbally give Alexa instructions to turn off certain items (if that is an option you want) from the wifi (like managing your kids usage, etc). You can also ask Alexa to find your laptop or phone if connected to the eero system (it will tell you near which eero it is at).
I would recommend this to a friend - Pros mentioned:SpeedCons mentioned:Price
Rated 5 out of 5 stars
The Perfect WiFi solution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed one month ago and couldn’t be happier! I was able to use my old network name and passcode so all of my devices linked up seamlessly. Has been exceptionally reliable and fast, I have 300mbs internet and usually operate at or above that speed. Highly recommend. Downside...can be expensive so wait for a sale.
I would recommend this to a friend Rated 5 out of 5 stars
Best thing ever
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wifi connection was terrible even with a new modem and router. I bought this system and it instantly boosted my connection in all parts of my house. Never had a loss of connection. This system works great and I appreciate the ethernet ports on each eero.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Eero wifi
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I consider it very useful and overall it provide an internet speed highest. I recommend it to everyone.
This review is from eero - AC Tri-band Mesh Wi-Fi 5 Router - White
I would recommend this to a friend - Pros mentioned:Coverage, Range
Rated 5 out of 5 stars
Must have for your home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a big home or a two story house, this is a must have. It was super easy to set up and has improved the range of the WiFi in my home. At first my upstairs was weak in the non central areas, but now either the eero I have full coverage in all rooms of my house, driveway, garage, and backyard. Can’t complain about that.
I would recommend this to a friend - Pros mentioned:Coverage
Rated 5 out of 5 stars
Great product for large area of Wi-Fi coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This worked great for providing coverage for our entire house, out to our travel trailer and even to our shop 100 feet away from the house.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to hook up. Works amazing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever you try to set up new electronics something inevitably guess wrong and you end up getting stuck. This was not the case, it was really easy to get it up and running and I connected all me devices in less than 5 minutes. We had a variety of Apple, Samsung and windows products and they all just connected. The only glitch was the hard wired camera system, but that was easily fixed by changing the IP ADDRESS. I called customer service and the REP was here in the US. He knew his stuff and was very personable. He was not just reading a script. He was knowledgeable and quickly fixed the issue. He also told me his name and that he would be there for another hour if I had any other issues. It is great to be able to check what's going on over the internet. My last router was an issue from the day I plugged it in. This one was amazing. I highly recommend it. One of the reasons I chose this was that every sales guy and girl I talked to told me the same thing. That all had it themselves, the should showed me their interface and how well it works. They were right.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great product! Not very good customer service....
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to be able to extend our wifi signal from the middle of our ranch home to the dead-zone in the detached metal garage. After trying several wifi extenders, a BestBuy representative that seemed very knowledgeable about wifi systems talked me into trying a mesh system. The main hub in located in the middle of our house. The second hub is near the edge of the house closest to the detached garage and the deck sitting area. The third hub is located in the windowsill of the garage. This system works perfectly to provide coverage throughout the house and even in the garage! Easy set up with the app. Very happy with this purchase! I will mention that I did have an issue with the eeros using the manufacturer location while trying to set up Hulu + live TV. I could not reach the eero customer support team by phone and it took them two weeks to respond to my email ticket, but by then the hub had reset the location and I was able to get my local channels on Hulu.
I would recommend this to a friend - Pros mentioned:Range, Speed
Rated 4 out of 5 stars
Almost Perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App doesn't work on my phone. I have a Samsung S10+ Android 9 installed and this app would not get past setting up network stage. It wasn't until I read a review that I realized I'd have to use an older phone (I used my childs S8+). Devs please update this app ASAP!!! Now for the mesh network itself. It's pretty awesome. My previous router just didn't provide the coverage needed and this system provides coverage throughout my entire home. Speeds from each eero router is great.
I would recommend this to a friend - Pros mentioned:Range, Speed
Rated 4 out of 5 stars
Great under specific corcumstances
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it in my one story 2000+ sq ft house with 200mbps Fios internet. It notifies me whenever anything connects which makes me feel super safe or paranoid whatever way you want to look at it. Super fast. Walls don’t matter. In my new two story 3700+ sq ft home with spectrums 400mbps internet, it did not work. Not even when I’m next to the router. I had to buy the new eero pro 6 which I love by the way.
This review is from eero - Pro Mesh WiFi System (2 eeros), 2nd Generation - White
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Rock Solid Stable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had previously purcahsed a Linksys VELOP system that was nothing but trouble. Since switching over to EERO, I've had stable internet across my house (4000 sq ft) and have rarely had to restart the system (maybe once a month, and may not have "really" needed to do that). It just works and works well.
I would recommend this to a friend














