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eKids - Frozen Wired Over-the-Ear Headphones - White/Purple/Blue-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 4552 reviews

88%
would recommend to a friend

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  • Rating: 4 out of 5 stars

    1 Star for Customer service rep and the Manager

    Posted
    Sharique
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The product was good and arrived on time but my 7 yr kid did not like it as the vol was way down. But my experience with the customer rep at the bestbuy location where I went to return has been horrible. The rep refused to return this first by saying there's a 14 day return policy, I said I am on day 13 since I ordered the product she then said best buy offers return only on certain products and not all product. I showed the shipping label and the return policy she said the shipping label does not say this product can be returned also because the package was opened hence the bestbuy could not take it back. I asked to see a manager who repeated the same thing and then finally said she can make an exception if I were to exchange it. I asked if I can't find anything can I get a store credit she said no. In short I was forcibly made to grab another set of headphone off the shelf and then wait again in the long queue. Finally when I was called by the next rep for my exchange which he almost completely processed, the same manager appeared again from the room behind the customer service area and told him that he could not do a normal processing of return/exchange and made him redo the whole thing which was another 10 mins. Instead of a 2 min stop and a wonderful experience of Beatbuy promise on returns I came back with another product that I had no choice but to buy in exchange of the minion headset And a one of a kind experience at bestbuy. While I would recommend the product for younger kids, This bestbuy store on South Dale Mabry in Tampa is one place I am not going to recommend my friends to visit.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Styles May Vary

    Posted
    KYFarmFamily
    • My Best Buy® Elite Plus MemberElite Plus Member

    Guess It's my fault for not realizing what Bestbuy means by "Styles may vary". It means you have no say in which set they're going to pickup and put in the box. Unlike every other vendor where you click on the color you want and add it to the cart... So if you're ordering online... Know that you have no control over which one you will get. "These headphones are chosen at random Order online for a surprise character, or stop by your local Best Buy store to make your selection." Guess I should have read more carefully. Reviews complaining about low volume.. That is one of the best features of these... there is a switch (some buyers need to dig through their trash to find those instructions)... The switch comes set to "low", there is a medium and a high... This keeps your little one from hurting their ears. Set it so the max Volume setting won't hurt them and little ones can not inadvertently damage their hearing. Size... My son is 4 and they fit him ok... Still a little big but they function. Be ready for them to fall of a lot if they dance around (for a four year old at least).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty good headphones

    Posted
    DadGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So, I was at the gym and my headphones failed. Needed a new pair. Looked at some high end and couldn’t see the money, looked at the bottom of the barrel and knew they were junk... and then.... I saw this magnificent specimen. I knew right away they were for me. Cursed with a small head and small ears I figured I would try the kids set. First off, the design. It Marshall, enough said. Easily on of the top 2 in the paw patrol. The floppy ears add an elegance that you would not think, I can finally get that cool hair flip in slow motion without long hair. The sound is pretty great for the price, on ear style but gives you the extra ears.......... but seriously, I bought them for my son, he loves them and they sound ok. If you have a kid that loves paw patrol, buy them.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for my kids to use with their iPads

    Posted
    Sean
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We already had a Doc McStuffins pair of headphones just like these for one daughter, so we decided to purchase this Frozen pair for our oldest daughter to use with her iPad mini. She loves Frozen (what young girl doesn't!?), so it was a no-brainer when we saw this design on sale in-store. They are great for kids who are not rough on their belongings, but would certainly not be recommended if you know your kids won't take care of them, as the wire that goes into the headphones is rather easy to pull and fray (we had this happen to another pair when they got caught on a piece of furniture as my daughter was running through the house). Another thing to watch out for is the design of the male 3.5mm plug. If you use them with a gadget that has a strong case (like our OtterBox equipped iPad minis), the space for a headphone plug can be limited, so you need to make sure the plug is going to fit without clearance issues. A previous pair of Minnie Mouse headphones from this manufacturer had to be sold after purchase due to the plastic flower design preventing the plug from being used with our case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound, perfect fit for kids

    Posted
    ReyFinnBB8
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought these for my 6 year old to use with the tablet he received for Christmas. They fit him perfectly and work great. He loves the BB-8 design. The only thing about them that kept me from giving them 5 stars is, and this is hardly a complaint, but if he holds down the volume button instead of tapping it when he wants to increase the sound, he receives a warning about high volume causing hearing damage. He hits ok and then has to press the volume button again before it will increase. As a mother, I have no problem with this feature and appreciate the intent. As a user, especially a child to whom this product was designed and marketed for, my son tends to find it annoying. This is very minor in the overall performance of the headphones but I thought worth noting. The sound quality is great, especially for the price. It is perfect for any young Star Wars fan.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    My little guy loves these

    Posted
    LNetW
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Sturdy at a good price. But the four stars is for the unwelcome discovery that there’s a switch on these that appears to turn off the volume control. The whole point of having these is to protect my little guy’s hearing without disturbing others. Now I feel I need to check these to make sure the switch is in the position I set it in. Fortunately my little guy doesn’t know to look for a switch as none of the other headphones he’s had had one. But they broke or got lost. Not sure what the manufacturer was thinking by having the option to turn off the volume control available.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    decent headset for kids

    Posted
    JasonS78
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    picked up a few headsets as gifts to save some parents some sanity for when their kids are playing with tablets. Sound quality for the kids side seems pretty good, not having to listen to the same tablet voice as the child presses the same button over and over and over again is gold. Has a nice adjustable volume selector so the kiddos don't crank the sound way up and blow out their ears. The adjustable fit to match up different head sizes seems pretty good as well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Really cuts the volume down

    Posted
    Zeroactive
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought these for my son as he likes to use his kindle with the volume turned all the way up, thus driving the rest of the family nuts. I didn't want him blaring stuff at max volume directly into his ears though, so we gave these a try since they are supposed to reduce the volume. They basically reduce it so much that he has to have the volume up all the way just to be able to barely hear it. If it was any lower I'd have to return them, because honestly I think they reduce the volume too much. (For example, he has a hard time hearing anything when we're in the car because road noise and family noise is louder than these headphones.)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but not great

    Posted
    Ludino93
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Mine were purchased as a Christmas gift for my girlfriend's six year old daughter. Being a little girl she loved seeing the frozen characters on her new headphones. They work as described and thankfully aren't too loud. The only problem is that they are a little bit too small. She uses them but after about ten minutes she starts complaining that they are too tight. After 15 minutes she has to take them off. If they were a little bit bigger, or just didn't clamp down so hard they'd be perfect. That being said for the price they're worth it but I think it's safe to say that I wouldn't buy them for any child over five.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cute

    Posted
    KaiasMom15
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My daughter is 4 she was doing a little online shopping when she came across these. She begged me for these headphones for 2 weeks. Now she HARDLY uses them. The sound isn’t too loud for her little ears. When she has them on turned all the way up I can call her name and she hears me. So for me that’s an added plus. I can rest assured knowing that she’s not blasting away her ear drums. Great purchase...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent headphones for a frozen-loving kid

    Posted
    Jh454
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Got these headphones for my 3 yr old for a long plane trip. She was very excited to have Elsa and Anne headphones. They worked fine for the purpose although at the end my daughter seemed to have gotten the ear pads off somehow, so I need to figure out how to get them back on. Maybe better for slightly older kids that won’t try to take them apart. We liked the volume control so that our daughter won’t hurt her ears- that master volume control is hidden under the ear pads in case you need to adjust it

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great kids headphones, mostly

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    These things sound ok, given that they are volume limited headphones for kids. They do exactly what I need them to do, and the range is great. My only problem is with the charger. They don't come with the brick, only the usb cable, so you have to find room somewhere to charge it. It also uses micro USB directly into the headphones, so the kids have a hard time plugging it in themselves.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for Kids and Pokécollectors

    Posted
    raihidara
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Got these for my son for his elementary school and he loves them. They've held up much longer than other headphones in slightly lower price ranges, though they are a bit stiff. The color and art design is great though. The sound is nothing to write home about, and is comparable to typical $10-$15 headphones, but these stand out due to their looks. Definitely get them if your child is a fan.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for a kids with only max volume settings

    Posted
    Soupy316
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought these for my 3 year old before out flight to California. He loves them and uses them all the time. The volume is not too loud and I am not concerned about him hurting his ears with them. they fit him comfortably and he always uses them when he is on his (my) iPad. I did notice the batman lego movie was a little low in volume on the plane and you could not hear it, but other apps and videos were fine and you could hear the volume on the plane.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect for Travel

    Posted
    BusyMommy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These were perfect for my 3yo daughter. She loves pretending to be a princess and enjoys watching her favorite movies/shows when we're on the go. These headphones are perfect because of the volume limit, she can max out the device volume, but once the headphones are connected, it immediately keeps the volume at a safe level. The cord is long so she is always a save distance from the screen with plenty of room for dancing. She uses them when traveling and at home when playing with her leap pad.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Moana Islander Over Ear Headphones

    Posted
    Asia
    • My Best Buy® MemberMember

    Initially I purchased these for a 22 month old but once my two year old saw them she wanted them for herself. The design is lovely. I just don't think the headphones are loud. Which isn't so bad considering these are for small children. They will not act as noise blockers. If you want a cute pair of headphones with a decent volume for your child these are fine.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Kids love it

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Kids love it. Great product for the price however the quality is just good. This product is clearly made for children however the quality and the robustness of the headphones was not upgraded to withstand how rough of a child handles their belongings. There’s a big opportunity in the marketplace to make headphones like this, however which are rugged enough to last more than a few months

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product.

    Posted
    Kanzer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought these for my nephew and he absolutely loves them. First of all, the BB8 design is pretty sweet and the fact that these are good quality head phones is an added bonus. I didn't really think how good their sound quality would be as I was primarily attracted towards the design and style aspects of the product. But these did not disappoint. Definitely a good gift for the kids, or if you are a big Star Wars fan, not a terrible buy for yourself either.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    My 6 yo loves them

    Posted
    Kjcherry
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These were a good purchase for my 6 year old who loves Pokémon. Just wish they would have rang up at the price they were labeled in store. Nothing’s more irritating than leaving a store to look at the receipt and find out you paid $5 more for a product than was listed on the shelf for. Though I constantly have problems at that Best Buy anyways.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Headphones for Price

    Posted
    MommyD
    • Verified PurchaserVerified Purchase

    My daughter is only 3, so I wanted something she could use with her tablet she got for Christmas to keep the noise down. I like the volume setting options for hearing protection, although we keep it on high because even that setting is not too loud. Good fit because of adjustable feature. Plus, they are cute! She plugs them in without a problem.

    I would recommend this to a friend