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Customer reviews

Rating 4.2 out of 5 stars with 266 reviews

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  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 266 reviews
  • Pros mentioned:
    Cleaning ease, Overall performance

    Rated 5 out of 5 stars

    Thoroughly Pleased - Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly pleased my purchase of the GE cooktop and would highly recommend it. It is easy to clean and very efficient. Best Buy delivered and installed this cooktop and kept me well-informed about prepping for the delivery and installation. The installer was on-time and knew what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning ease

    Rated 5 out of 5 stars

    Love my induction cooktop!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new induction cooktop! Heats up and subsequently cooks very fast. Love how easy it is to clean as well. Purchased from Pacific Sales and from the sales to the delivery and install, every aspect has been the best!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered in a timely manner and installed professionally. The result, the product works like it's suppose to and we are very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stove top could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much like the looks of this stove top, however I find it difficult to set the dials for proper heat because the indicator on each dial is difficult to see. Also the indicators (Low, Medium, High) on the stove are difficult to see, something could be done to make them more visible. Oh, also the indicators as to where the burners also should be made made more visible. Good stove top but needs more clarity as to where the dials ate set, and where the burners are located.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning ease, Overall performance

    Rated 5 out of 5 stars

    Cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove top, easy to use and looks great!! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New induction cooktop install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done on time, in a professional way, with a determination that the cooktop worked correctly and care to clean up the area after the install.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning ease, Overall performance

    Rated 5 out of 5 stars

    Best cooktop that I've ever used!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cooktop that I've ever used! There's a very small learning curve so read the directions that accompany the cooktop. Easy to clean and looks stunning in my kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning ease

    Rated 4 out of 5 stars

    Very good install team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was quick, clean, and the guys were great. My only knock was the lack of notice when this was going to happen. No call the previous day, so on the day of the install, my appointment window was still 7am to 7pm. I was fortunate that my install was early and the guys did call to tell me that they were arriving in 10 minutes. It would be much better if the install window was at least reduced to a 4 hour window.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos and Larry did an excellent job installing our new cooktop, and they took extra time to make sure everything fit and was set up perfectly. Thank you Carlos and Larry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cooktop stove

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation went great. They were neat polite answered all of our questions and we would ask for them when we have our next delivery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfied with the end result

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooktop install went well. The team was responsive and was prudent when installing the appliance. Communication with the crew was limited due to language barrier which created some frustration, particularly when they tried explaining a specific electrical box and arm requirement. However once we had the materials on site, they took care of everything in a quick and easy manner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A good group of installers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed our cooktop were knowledgeable and very nice. Arrived when they said they would and cleaned up any mess they made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung cook top

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, my wife likes it, and the wifi system is good but not many options :(. easy to clean and working nicely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooktop install was timely and went smoothly. The cooktop is just slightly off center (smaller footprint that the one it replaced) left-right when compared to the downdraft vent but I’m probably the only person that will ever notice. Otherwise the service was great and saved me from having to take the time and install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New modern stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new stove heats up way faster than the old one. This one appears to be more efficient and hopefully I’ll be saving all my electric bill. I’d like that it shows you when it’s still hot with a red warning light that glows pretty nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Watch out for the foam on which the cook top rests

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cook top works well. The only complaint is the foam on which the cooktop rests is uneven and will allow food to gather under the cooktop. Unsanitary. Going after the stray items will involve a knife and ultimate destabilizing the cooktop

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service, even better when it was free

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB crew did an excellent job installing our new induction cooktop. They had to come back twice because our kitchen cabinet needed extra modifications when we switched from a gas downdraft stove to this induction cooktop. Service appointments are fairly easy to make. This was a free service with every new appliance purchase if you were a TotalTech member. Unfortunately, this great benefit is no longer available for free under the new BB Membership program.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and very helpful installers. Cleaned up the area nicely after installation. Cooktop looks good and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation went fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cook top was properly installed. It didn't take much time. That's the whole story.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend the xtra $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won't regret spending the extra money to have this cooktop installed. These guys contacted us to see if we could take an earlier delivery, which was great. They checked the space, measured and made sure the cooktop fit correctly without any additional cuts made to the counter area. They made adjustments needed which really saved us time and money because we didn't have to have additional crew come to make new cutouts. I can't say enough how thankful I was for that! They were very mindful of our property and cleaned up the area where they were working.

    I would recommend this to a friend
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