Customer Ratings & Reviews

Very good purchase thank you will recommend to a friend..

They show up on time, call ahead of arrival. They clean up afterwards

very delicate and with excellent performance, easy to clean

Best Buy store designer made preliminary home visit to measure space to replace old cooktop. Verified cut out etc. Unfortunately he did not take into account that pull out drawer under cooktop would still fit. Installers were disappointed that designer didn’t leave measurement verifications . Installers accurately installed cooktop and verified operation of cooktop and demonstrated operation of cooktop. They helped me determine how the pullout drawer might be adjusted since it no longer could be inserted under cooktop . I paid to have a carpenter make a cutout in drawer so it could be inserted under cooktop. Communication needs to be better to avoid problems like this.

These guys are very professional. Know what they're doing. They did have to take the exhaust fan out from under the cabinet that I wish I had but to make it fit it had to be done and this was the only company that carried this size which was the size of the old one that was already in there.

From the first phone call till they left very polite quick clean and efficient left zero mess. Very helpful in showing us how everything worked.

Easy to use. Great looking. Easy to clean. Love the double grill.

It's a little slow to heat up but the controls are easy to use. I like that it gives you extra temperature control by allowing you to adjust the temp by incrementing 0.5 at a time.

Excellent service. Installers were courteous, prompt, and did a great job.

Efficient and friendly removal of the old and installed the new

Installation took two visits because I didn't know my old unit had curved corners and this one doesn't. The first set of installers explained exactly what needed to be done and how to do it. The second installers got the job done in minutes since I had the corners of the counter squared. All of them were polite.

the delivery, install and haul away was professional and simple. There was good communication on timing and the installers were very friendly and very quick on the install. They tested the product before they left and made sure we were happy before they left. Love it!

Love the sleek look. Easy to clean. I’m still getting use to finding the right temperature for cooking. Right now it appears that the elements take a long time to heat up to hot.

Works great, easy to use. I am still working on how to connect the cooktop to my cellphone

Marco with the installation team once again did an excellent job installing a new Best Buy appliance for us. This time it was a Bosch induction cooktop. The cooktop is working well and is superior to precious gas and electric cooktops, once you get used to the new style of cooking on it.

When it’s working the cooktop performs well. Unfortunately, a lot of things keep it from performing at a high level. Need to keep operator manual handy at all times. For example, error d0 locks cooktop. Manual says hold down power icon for 8 seconds to unlock. Doesn’t work. Had to reset circuit breaker. Since d0 common error, this is a pain

it was the same brand that i had and its good for electric stove although i would love to have gas stove but that will add to the cost so in general it was great experience including the installation which took less than 30 mins. thanks

Great product! The customer was very satisfied with the look and feel of the product and the timely delivery. Install was very smooth!

Very professional. Received a phone call the day before to give a timeframe of service. Was told to ignore the Best Buy text about the time of service. The installers were polite, efficient, and fast. Great workmanship from this company.

Alex and Rigo Lopez were very professional and knowledgeable. They showed how minor adjustments were needed in order for the stove top laid completely flat on the counter. Installation was done perfectly.