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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.2 out of 5 stars with 265 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 265 reviews
  • Rated 5 out of 5 stars

    new stove experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was the same brand that i had and its good for electric stove although i would love to have gas stove but that will add to the cost so in general it was great experience including the installation which took less than 30 mins. thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleasantly Impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and really cares about properly installing the cooktop. Made sure it was properly supported. Above and beyond what I would expect from an installer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with repair service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stovetop worked well but one burner went out. Fortunately we had Geek Squad and still under warranty. When they couldn’t get all the parts they replaced it. In an older home this stovetop was able to work on the older electric wiring we had whereas an induction stovetop would have required an electrical upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Techs hired by Best Buy won't cap gas line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the electric cook top itself was fine, but we had been promised that the gas line would be capped. The installer refused to cap the gas line, and we eventually capped it ourselves after studying online how to do it. Don't believe a store promise to cap a gas line when changing from a gas cook top to an electric one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great install, the guys were fast, polite, and knew what they were doing. wish all jobs were like this one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers David & Hugo-Excellent, both very professional. Both were very knowledgeable. 6

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning ease

    Rated 4 out of 5 stars

    A solid basic cooktop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good cooktop. Easy to use and clean. Glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Trusted service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive service. Quick, thorough, and efficient. It may have taken the tech 20 minutes. I could have done it myself but with Total Tech membership it was a free install and haul away of the old appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning ease

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooktop exceeds all expectations. It is easy to clean, heats rapidly and evenly, cooling quickly also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent install team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was excellent. They were on time, professional and efficient. We are very happy with their service

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning ease

    Rated 5 out of 5 stars

    Very good cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooktop is faster, cleaner and safer than previous electric cooktop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Stove top

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great it was the time it took getting it in that sucked. Customer service was the worsy the lies stalling passing the buck was a major headache. Not to mention lost work hours for 4 to 5 no show appointment that system rescheduled.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good purchase. Excellent and would like to recommend this item to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning ease

    Rated 5 out of 5 stars

    Cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooktop is top shelve Easy to navigate button are in right place easy to clean WiFi capable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So so.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G Couldn't coordinate . Best buy didn't tell contractor what was needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AIC Alliance is the BEST

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great job by AIC Alliance in scheduling and installation of my new cooktop!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product, horrible service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. The purchase/ delivery experience was a nightmare ( delay, misinformation, miscommunication, etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, they have to hard wire the cooktop rather than use a plug..I wish it was installed with a plug..I also had to pay extra for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, fast, completed the removal of the gas cooktop & installation of the induction cooktop very smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Electric Cooktop Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good, highly recommended, and they also handle it with care.

    I would recommend this to a friend
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