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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.2 out of 5 stars with 266 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 266 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, professional and knowledgable. These guys were pros

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vrry punctual. Great customer service. He explained everything he was doing to install the cooktop & also took his time showing my mother how to work it. It helped that he was bilingual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cooktop installation!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos and partner did an excellent job with our cooktop installation! They considered several options for installation, and consulted us several times during the process. End result was great, and we're very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coordination and communication

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation service was excellent. The team was very good at communicating its schedules at all stages prior to their arrival, which was essential for a smooth frustration-free interaction with the customer,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install service was excellent. Above average professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid Cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were EXCELLENT!!! I highly recommend using them in the future. They have installed 3 appliances for me in the past and were always conscientious and everything was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seemess install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luis was awesome. Inatalled quickly and professoonally! I would have best buy install all my future appliances, without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were the best of the best! Highly recommend! They were super professional and got the job done very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and on point, these guys were smart and very professional. I loved the service and i will do business with best buys again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROFESSIONAL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attention to detail and to the customers concerns by the installer are second to none!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooktop installation went very well. Kevin arrived exactly when he said he would and completed the job perfectly. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying new glass top after adjusting to burners under glass.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. I should of bought a 55 inch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the sleek design and functionality of the Bosch induction cooktop. We were very impressed with the Geek Squad install team of Beto, Ivan and Julio who made the install go so smoothly! They were awesome!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and cleaned up on time and with great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hawaii best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales representative was fricken awesome helped me with a cooktop and a washer and dyer absolutely amazing thank you!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Fantastic service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best Geek Squad service available in the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect cooktop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our cooktop in Best Buy, from the lady who sold it thru the guys who installed was excellent. No excessive waiting time to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Installation Crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific crew! Very nice, with helpful info and man, were they quick!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cooktop install job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could give a better review, but they installed it and one of the burners didn't work when they were finished AND they left my front door wide open when they left.

    No, I would not recommend this to a friend