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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 609 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 609 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE DOUBLE OVEN INSTALLATION

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two contractors did a fine job installing our double oven. However, i thought the $175 charge was excessive for the trimwork that was done.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Double Oven Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team did an outstanding job installing my oven. It required cabinet trimming and they carefully ensured it fit correctly. Cleaned up after completing the job and hauled off the old oven.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Time to Bake a cake

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am in love with my microwave/oven. Its more them what I was expecting. I am still learning all the functions on it but it is awesome. Also, great installers so nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Double Ovens in time for Thanksgiving!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the KitchenAid - Smart 30" Built-In Electric Convection Double Wall Oven (incl bells/whistles) w/ Install weeks before our Home Remodel was ready to receive it, so Best Buy was very accommodating and said just call us when ready to install. The Installers called and arrived at the scheduled time and Installation was quick and effortless on our part. They tidied up after themselves and we were ready to have our Thanksgiving meal in our new Kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were on time and were very careful when installing the KitchenAid Double Ovens. They called prior to arrival. The location in my kitchen for the double ovens was in a corner which was a very tight fit and awkward for the installers. They managed to do the installation without scratching any of my wood cabinets or the new ovens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick install. Left the area clean and ready to bake!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Pleased

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers came prior to the delivery date to ensure proper measurements, fitting and installation requirements. They ended up having to cut (modify) the cabinet space so our new LG wall oven combo would fit. The installation team did a great job installing our awesome oven. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Double Oven Wall install!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Company chosen by Best Buy did the best job on installing our new double wall ovens!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stove/ microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Great service on time done right first Time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Micro/Walloven Combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, the Micro and the walloven. They work perfectly snd have addedmuch beeded snd upgraded technology to my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job to the Just Install - 3rd Party Team

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard & the installation team from Just Install did an awesome job installing my wall oven. My cabinet had to be trimmed, which they did for a small fee while vacuuming the dust from trimming. They also took any packaging trash with them. They made sure the wall oven was functioning and even turned on the oven for as per the installation instructions from the manufacturer for the 1st hour. I couldn't be happier with smooth, timely install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was professional and on time. They hauled away my old oven as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Wall Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. On time and professional Wall oven serves well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Very Happy Customer!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are blessed to receive our wall microwave/oven! I’m enjoying my roasting and baking in my new microwave and oven, the delivery men were so nice and helpful also we appreciated how they explained everything about this unit!. Thank you Best Buy! Thank you Best Buy Delivery Guys! We are proud members of Best Buy !!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Took 4 days off work for a 1 hour installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first and last time I would schedule an install through Best Buy. I took four separate days off work to be home for an installation that took less than one hour. After complaining about it to Customer Service, absolutely nothing was done to reimburse me for my time. First day received a call providing me with a four hour window, three hours later, received a call saying double oven was not delivered to warehouse so needed to reschedule. Second date was (Delivery) and they left it in the box next to kitchen. Third date installer shows up alone to install over an 230 pound double oven and discovers appliance damaged. At this point, I removed all trim and doors from existing appliance. Finally, on the fourth date the Installation was completed with two technicians. The app is not current with the third-party who perform installation. Dates are confusing and communication is limited. Would recommend shopping at Best Buy for good deals, but not using the installation service provided.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Oven installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel did a great job installing our GE convection double wall to wall oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting an installation date was difficult because we are out of town, Cle Elum, but the installers, who came from Grandview, Gilbert and Jose, we’re fabulous, friendly, on time, and efficient. A*****

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall oven unit - oven,micro, air fryer all in one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful wall unit Oven- Maytag - just love it! Installation went like clockwork - no problem. Installers were so knowledgeable. Easy display for using all Oven,Micro, Air Fryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double Oven Thermador Trouble Shooting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vendor from Best Buy was exceptional at trouble shooting 4 year old issue with Thermador double oven shutting off. They were professional and helpful not to mention hopefully solving a 4 year old issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Double Wall Oven Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contracted service from Best Buy was very efficient and professional….no problems installing our new electric double wall oven. We appreciated that they also kept us informed on their expected arrival time.

    I would recommend this to a friend
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