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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 609 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 609 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Product and Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered Kitchen Aid double ovens from the Best Buy in Silverdale, WA. Jenny, RoseAnn and Brandon provided excellent service and advice as we were doing our research and purchase. The ovens were installed Apr. 10 by Sabastion and Carsten who also provided stellar service. We're most pleased with the product as well as the service we received.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    Wall microwave/oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice features. Nice looking as well. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Attentive crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install crew was careful, attentive, found the right solution to the challenges presented by our old cabinet, and done a neat and clean job. All the while being pleasant and professional. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Oven Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job and I would use them for all installs if I could. Did not break or mess anything up.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great New Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Looks Good! Easy to operate and the wifi connection is a real plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung bespoke wall oven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product awesome installation. A great addition to our bespoke kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Features

    Rated 5 out of 5 stars

    Elegant highly functional product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent oven, many features, elegant design. Matches perfect to my other bespoke products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installers and worked quickly and efficiently to install the oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dynamic Duo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the knowlege and expertise of my service team Chris and Chris Jr. They had to do some problem solving because of the removal of an existing wall oven. They were very careful with our cabinets and too thier time to do a fabulous job !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    wall oven/micro combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchena\Aid wall oven/microwave...great look...works great. Installation was done by very professional men...they were courteous, efficient & VERY NEAT!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    KitchenAid built in microwave/convection oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New unit works beautifully for both the microwave and the oven. Unit looks good and seems very solid. Oven heats up fast. Lots of different settings but they are easy to use. Like the microwave steamer basket that came with the unit. Steams vegetables perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabriel was great installing our wall oven. He was thorough and careful about making sure it fit correctly. He showed us how to use the microwave component and answered questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase (Delivery Not So Much)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my New Double Oven, unfortunately, there were many problems trying to coordinate delivery take away installation and connections when it came to high end, Best Buy seem to struggle a bit the installation and delivery companies were not easy to work with all in all it took a lot of back-and-forth to get anything finalized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very easy, people came in one day to get all the measurements and then on a different day they came with the appliance ready to install and hauled away the old one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ed collins

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation didn't go as planned but double oven is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers performed service in minutes! Very polite and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Double Oven Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job. We were glad to have them back for the cooktop install as well. They were careful and maticulous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Installation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new stainless steel oven microwave combo. Easy to clean, looks great with our other stainless steel appliances. Make sure to have the in home measuring with the Team who come to your house to measure as this will insure a good fit, saves time and disappointment if you think you can measure yourself and it's not correct. The install team was "Awesome" they took the time to make sure it all fits, they explained how it works, they took the old stove/microwave out so we didn't have to worry about that part. The install put on shoe covers as not to track in dirt. Very professional team!! I would definitely recommend Best buy for your next appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Double Oven Installtion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and very experienced in doing this type of installation. He was also friendly and willing to answer whatever questions we had. I would highly recommend this installer whose name was Fudge. He also installed a dishwasher and a stove top. Again, very pleased with the installations.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Overall performance

    Rated 5 out of 5 stars

    Great Install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was simply outstanding. The installer was efficient and knowledgeable. The removal was quickly done and the new oven fit perfectly. Could not have been a more pleasant experience. Very impressive!

    I would recommend this to a friend
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