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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.2 out of 5 stars with 609 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 609 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Woek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Willie and his partner was amazing at installing the built in oven. Thank you for your hard work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome oven for the holidays

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven is awesome, works very quietly, very efficient big capacity top notch would buy other brand 1000 times better than my very always failing and bad electrolux

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to make a cut to get the oven to fit my cabinet. Even though they charge extra for it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    wall oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product i would like to buy more for my siblings

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Overall performance

    Rated 5 out of 5 stars

    Viking Wall Oven installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a terrific job. The cabinet had to be enlarged slightly to accommodate the new wall over. Finished job looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality Kitchen was good at installing our product and the technician has good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    We love our appliances. Microwave & Oven LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance. Has some very good features. We bought a microwave and oven built it. Very Happy that we bought an LG product.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    KitchenAid Electric wall oven w/microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KitchenAid wall oven installation is very good. Only problem is lower oven door is not in align with the upper oven on the left side. Best Buy is scheduled to bring another new oven for installation in July. I am waiting for it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    27" GE Double Oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very pleasant and called 30 minutes prior to arriving. Unfortunately they had to make a return trip days later to fix the wiring that shorted out. So far after the wiring was repaired it seems to be working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    None

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove is absolutely great . Have issue with costumer service. After my purchase I had question about a price adjustment . My Salesperson told me he call me back , never did . I called several times , even went to the Store nothing . Very disappointed .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with great price point.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great price point. Has an old model of the same product for nearly ten years. And, since the footprint was the same, it fitted and installed rather quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to work and use Nice modern look would recommend this to people Very stylish looking

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, very professional, and courteous. They cleaned up behind themselves and appeared to be a very experienced team working out install issues. They seemed to be prepared for anything. I am so glad they were because I hate it when installers have to come back another day to complete the installation. I considered installing the unit myself, but I chose to leave it to the experts this time. I am glad I did because the unit was heavier than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great and Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were excellent on my double wall oven. Could not ask for better! Looks great and is level! Professional all the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced! Over worked but still very efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer communicated and let us know when he was going to be arriving, and kept in contact and cleaned up after himself when he left. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Kitchenaid oven from BB

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Kitchenaid double oven a few months back. Installed by BB. Couldn’t be happier. Real pro’s installed, even when cabinet doors had to be modified.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Why wouldn't you purchase the install?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my very first in-wall double oven... it is HUGE! There was no way I would have been able to complete this install by myself. Not only do I not know what I'm doing, but the double oven is very heavy! I would probably hurt myself... pay for the install and leave it to the professionals who have all the right equipment and expertise. It'll be worth it

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 3 out of 5 stars

    LOVE, but Best Buy needs to keep their word

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given 5 stars if rhey didn't have to come 3 times to install and replace before receiving one without defects. I went one year without an oven because I loved the style (french doors), color (black matte) and options/features and it was on backorder. But, after all was said, done and corrected I absolutely love it! The installers were friendly. Although, I am still waiting for my credit for all the inconvenience (3 installs.) That hasn't materialized yet. I am getting the run around and they were the ones that offerred it. I hope they keep their word. I am a loyal customer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Oven installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kept informed on the status of of my microwave/oven combo before it arrived and when it arrived, three service men arrived to install it. The installers were thorough, knowledgeable and pleasant. After the installation they cleaned the kitchen thoroughly and instructed me on the use of the unit. The $200/year to be in the Best Buy Totaltech program is well worth the expense.

    I would recommend this to a friend
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