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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.2 out of 5 stars with 609 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 609 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Teamwork!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to receive my oven/microwave combo. For a moment I thought it was not going to happen because the delivery crew decided not to install the oven because there was a gap at the bottom. Multiple calls were made from different teams within the company. A multidisciplinary team solved the installation problem. I was impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bernardo & Salvador were total professionals and arrived just as advertised. They had the old oven out in no time and really took care to get the new oven installed perfectly. The work was top notch and they took the time to explain the install and afterwards answered all our questions. They even set up the pre-bake process before they left to make sure we would be able to use the oven once complete. Job well done. I wish every appliance installation was so smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do. Oven works great. Microwave is simple to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave oven combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased microwave oven combo NQ70M6650D. The microwave is very advanced and basically can be used as a second oven. This is very convenient. I’m very happy with many functions of oven as well. I used and pleasantly surprised how accurate a Temp Probe function works. Checked the temperature after prices completed with my manual temp and it showed exertion the temp I setted up. Miracle. But one function is missing for this model- Keep Warm. Such a basic function that all ovens I had before. But this sophisticated oven does not have. That makes me quite disappointed. For dinner prepared in advance it’s really became a hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Combo unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new unit. It has a “Quick” convection oven, not as speedy as a standard microwave, but does the job well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Overall performance

    Rated 5 out of 5 stars

    Wall mount oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done great and love the wall mount oven fits well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement oven nightmare fixed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With your associates help the perfect replacement oven is installed and working perfectly! Couldn't have done it without them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional Wall installation. The men were punctual, knowledgeable, friends, and conscientious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    microwave and oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual putting in the ovens was great but we had to do all the prep like rebuilding our wall so the new oven and microwave would fit. The appointments for service needs a lot of work. Best Buy and its group to do the actual work need better communication.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very elegant, easy to use and most importantly the wife loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wall oven combo install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great on the install of my new wall oven combo.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Best Buy Employee

    Rated 5 out of 5 stars

    Double oven and dishwasher install.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mega Brothers did an excellent job. They were courteous and respectful of me and the house. The oven opening was slightly off and they adjusted it for a perfect fit. They wiped and cleaned the area to assure everything was in order before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek look

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats up fast. Quite. Had it 6 weeks and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Damaged Goods.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery arrived as scheduled. Unhappy that the oven was damaged (broken glass on lower door unit). Now forced to wait another 5 weeks for delivery of a new unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Double oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product perfect would recommend this double oven easy to operate n efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    New Oven - Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time, did some cutting to make the new oven fit (as expected), and were totally professional and efficient as expected. We have had a number of products installed by Best Buy and all of the installers have been great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Quality installation job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the existing cutout from my old double oven was a bit taller than our new double oven, the installation crew went out of their way to take the time with some added material to improve the fit at no additional charge. They treated me like a valued customer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    C. Mc

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed the JennAir oven were awesome. They came into the kitchen, removed the old oven and meausure the opening for the new oven. They modified the opening for the new oven and installed. Oven looks great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    highly Recommend ABC Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel from ABC Installations was excellent! He went above and beyond on a challenging installation situation. He was professional and a good communicator. He left my home clean and was careful throughout the installation. I would highly recommend him.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional installation at very reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered the oven, installed the oven perfectly, provided a tutorial on the basics of operating the oven and hauled away the old oven. These guys were the best.

    I would recommend this to a friend