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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15007 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the overall performance and installation speed of the Electric Dryer Install. Many appreciate its capacity, size, and the fact that it doesn't damage walls during installation. However, some customers have experienced issues with vent installation and leveling, while others have concerns about the door design and steam functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 15,007 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick & easy install.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick, efficient and informative during the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer set up was quick and easy. Installers were professional and cleaned up their mess.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation done by the Best Buy team. Fully demonstrated all the dryer functions and operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t speak highly enough of our delivery guys who also installed the washer and dryer for us. If you want to read more, see my review of them. Thank you again guys.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation was incorrect and they dont care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was done incorrectly. The shipping bolts were not removed from the washer, the dryer fell off the washer the first and only time the washer was used. My wall is damaged! I can't speak with anyone who can speak English, and the last lady was SO rude. Its been over a week and still no one has come to repair the issue, no compensation for the damaged wall. I Regret shopping with this company, and NEVER will again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great installing the machine, very professional and took trash with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were amazingly professional. They finished the job in a blink of an eye. It's like they were created for such jobs. I wish they send them to install my refrigerator at my other property.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy and fast with the very experienced installers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    They installed it fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came early and installed it on less than 30 minutes . Happy and satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, they helped me out and answered my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with home delivery and install for washer and dryer. Tech did a great job placing and hooking them up in a small closet location, then took time to put everything back as it was originally. Very courteous, tested both units, and made sure to point out the warranty cards. Highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG Electric Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process has been a bit longer than usual. Since the area where it is located is very reduced, they had to come back after I had a Plummer come and cut the tube where the gas dryer hooks up. I don’t need this anymore since I got electric. Once that was done, I had rescheduled to install the dryer only. The first time I tried the dryer it already told me I had 80% clogged up. How? It was the first time using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Fast and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer was installed quickly and smoothly, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and style. Large wash tub. So far, so good.

    I would recommend this to a friend
  • Cons mentioned:
    Vent installation

    Rated 1 out of 5 stars

    Best buy never installed dryer vent, won't fix

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my Washer and dryer to be installed in my new house before moving in a few months later. Upon moving in, I found out the dryer vent was never installed, and some of the parts bought for the installation are missing there. And the hose look like they tried to jam in the vent couldn't get it in and gave up. Best buy won't do anything to fix this. Do not buy from them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Dryer Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, everything is a spare part to be able to install the dryer we bought. Everything turned out excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Installed washer, dryer, and a whole in my drywall

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dry and washer worked good, they put a whole in my wall while installing them and didnt say anything about it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ramsess installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day of my appointment, the person who was installing my dryer was on time and the service was done very quickly and with no mess. The guy was respectful and they were both wearing mask and gloves the service was done quickly efficiently and I was very satisfied with what I got thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer noticed the salesman forgot to sell me the new vent hose for the dryer so instead of scrapping the install he gave me the vent hose

    I would recommend this to a friend