Customer Ratings & Reviews
- Model:
- ELFE7637AT
- SKU:
- 6471411
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 8.0 Cu. Ft. Stackable Electric Dryer with Steam and Balanced Dry's overall and dryer performance, noting that it works as designed and leaves clothes in excellent condition. The large capacity is also a popular feature, along with its quiet operation and ease of use. The steam function is an additional benefit that customers appreciate.
This summary was generated by AI based on customer reviews.
Good dryer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dryer; easy control knobs and no problems this far.
I would recommend this to a friendElectrolux Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great the delivery people and the installation SUPER HAPPY
I would recommend this to a friendDelivered but not installed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered but did not installed for two months. Cancelled the order after 5 times re-scheduling the installation appointment.
No, I would not recommend this to a friendBrand response from Electrolux Canada
Posted .Hi, Jahan! We’re truly sorry to hear about the delays and repeated rescheduling with your dryer installation. Waiting two months and experiencing that level of inconvenience is not the service standard we aim to provide.
We understand how frustrating it must have been to have your order canceled after multiple attempts to schedule. If you need further assistance, please join us via Live Chat at www.electrolux.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Very pleased!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the choices on the dryer. Like the new design of the lint catcher.
I would recommend this to a friendGouge in dryer and thumping sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After receiving the dryer, we turned it on and it had a rubbing sound and thumping noise. We also found where the delivery people had made a gouge in the bottom of the dryer where the pedestal was attached to dryer. After paying the price we paid for products, expected more.
I would recommend this to a friendBrand response from ElectroluxExpert
Posted .Hello, Mike! We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We can understand your frustration and are here to help. The dryer drum is supported by a set of suspension rollers. At times, there may be a thumping or rolling sound when the dryer starts. This may happen if the dryer has not been in use for a period of time or after a heavy load has remained in the dryer drum for an extended period, creating a temporary flat spot on the roller. The noise should dissipate as the dryer operates and the flat spot smooths out. In the event that you're still experiencing issues, you can contact us by phone at (877) 435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist. -Rox
Not dependable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer broke 5 months after purchase with minimal use.
No, I would not recommend this to a friendBrand response from Electrolux Canada
Posted .Hi, JennG! We’re sorry to hear your dryer stopped working just five months after purchase, especially with minimal use. That’s definitely not the experience we want for our customers. If you need further assistance, please join us via Live Chat at www.electrolux.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it doesn’t get real hot like the older model. It’s nice looking.
I would recommend this to a friendBrand response from Electrolux Canada
Posted .Hello. We take great pride in our high standards of quality and are sorry that our product did not meet your expectations. You may be confident that we value your opinions and will continue to put quality first. If you need further assistance, please contact us at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you!-Angel
Brand response from ElectroluxExpert
Posted .Hello. We take great pride in our high standards of quality and are sorry that our product did not meet your expectations. You may be confident that we value your opinions and will continue to put quality first. If you need further assistance, please contact us at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you!-Angel
Electrolux Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Continue to have problems with proper cycle use and lint in door seal.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Good day Leslie! Hello We are disappointed to learn this has been your experience with your Dryer. First and foremost, please accept my sincerest apologies for the unsatisfactory experience but I really appreciate you bringing this issue to my attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via LIVE Chat or call us at 1-800-374-4432, Monday - Friday 8:30 a.m.-8 p.m. EST, and we'll be happy to assist - Rowena
Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even after Bestbuy inhome measuring consultation, the washer and dryer was delivered and did not fit my space and was returned.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Hello Roni,
Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
Didn't even last 2 years!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last dryer lasted 15 years. This dryer did not even last 2. Extremely disappointed. Would NOT buy.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Hi there, thank you for making time to provide us with your feedback. We are saddened to know that your experience did not match your expectations. We want to make sure that you are getting all the assistance you need. Please feel free to send us a Dm or Call us at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
solid dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.solid dryer but customer service was awful. Geek Squad damaged our existing washing machine. Would not buy another appliance from best buy. It took 4 days to get a call back from a supervisor. Customer service refused to transfer me to anyone in management because "they work from home and cant reach their manager"
I would recommend this to a friendLots of options on the dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The initial dryer was delivered with heavy damage. It was badly dented and metal separated on the right hand corner. The control board also had a long crack it in. A second dryer was delivered, the initial test ran and 1next dryer load. It sounded like it was tumbling metal. After that the loads seem to try without the noise.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Hi NJCustomer,
Thank you for bringing this up to our attention, we're saddened to hear that the unit was delivered have a heavy damage. This certainly not the kind of experience we want for our consumer, please know that take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
Buyer beware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not one but two dryers not working. Waiting for repair now on 2nd dryer. I was told they test things but same issue with both dryers we purchased
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Hello Funfind,
Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
Not worth the money! Costs more in electricity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t dry clothes! Electrolux rep said that’s the way they are designed with a super sensitive sensor. They only way to dry clothes is timed dry which it high heat only! Returning it but it’s taking until MARCH TO GET A NEW BRAND!
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .We apologize for any matters you have experienced with your dryer and thank you for bringing it to our attention! We do value your opinion. We hope to have an opportunity in the future to restore your faith in the Electrolux brand. If we can be of assistance in any way, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432. Best wishes, Christy
Worst dryer ever!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it. Since day 1 it has been making a horrible sound… after 8 technician and changed motor, fan, blower , tensor ,and still making the same sound or even worst.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Good day, Esteban! I'm disappointed to hear that you've had a less than stellar recent experience with us. We never want to see our family unhappy with their investment. We would love the opportunity to try to make things right. To address your concerns on a timely manner, please connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Lauren
Brand response from Electrolux Canada
Posted .Good day, Esteban! I'm disappointed to hear that you've had a less than stellar recent experience with us. We never want to see our family unhappy with their investment. We would love the opportunity to try to make things right. To address your concerns in a timely manner, please connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Lauren
Don't waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From day one, we had issues with the dryer vibrating to much and squeaking. The dryer was level. The squeaking/vibrating was out of hand and no way ordinary for something that cost this much. Do not recommend.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Hello,
Thank you for taking the time to share your experience with your dryer. We would love the chance to speak with you directly to see how we could best assist you in this matter. Please come chat with us live on our branded page Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Love the steam function A++
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was just telling our best friends how much I love this dryer. The steam function was my splurge option and so glad I did! I have 2 teens who do their own laundry. They always forget their clothes in the dryer, and having a steam function for them is so necessary!
I would recommend this to a friendNot for families
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you need to dry clothes for more than one person this dryer is not for you. Despite claiming to have large capacity it can barely dry half a load of laundry. I've had 6 service visits in the first year and no one has fixed the issue. I've done every recommendation and it's still not working properly. I'm now told to try the same prior recommendations that didn't work, all so they can continue to avoid replacing the unit. I've spent hours of my day, multiple days in the past few weeks, with service visits that don't fix the issue. Save your time and get a different dryer.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Thank you for sharing your feedback, and we’re truly sorry to hear about your ongoing frustration with the dryer. We understand how disappointing it must be to experience repeated issues and unhelpful service visits, especially after following all recommended steps. That’s certainly not the level of quality or service we strive to provide. We want to make sure you're completely satisfied, and we’d like to look into this further, please feel free to reach out to us via phone at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Repeated failures in three years!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have enjoyed this dryer with the exception of having to have it repaired twice in the last three years. We fully acknowledge that the warranty has expired, but would have expected that an $1100 dryer would not fail repeatedly in such a short stint. Electrolux was willing to give us 20% off the failed control board (a savings of $30), but we are still without a dryer for 7-10 days and out $474 for appliance repair. When it worked, it was great but the quality of parts makes it a hassle and not a good value. We would not recommend this dryer and were disappointed in Electrolux for not sticking by their product.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .We are so sorry to hear of your experience and we hear your voice and value your opinion! As we cannot allocate what issues will arise in the future, having an extended service agreement will help guard against any unusual problems that may occur outside of the 1 year manufacturer's warranty beyond usual wear and tear as well as alleviate any out-of-pocket expenses while protecting your investment. Should you need us, for any additional issues or concerns , please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432, and we’ll be happy to help. ~ Christy
Loud clanking sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible all the way around! Right out of the box the dryer was making a loud clanking sound. Called Best Buy, they passed me to Electrolux. They sent 3 repairman out, each one replaced everything but the drum! Still making horrible clanking sound. Was told that just the way it sounds. Trust me, you don't want this clanking in your house! The washer is also very loud. The experience with Best Buy was even worse! Even though I was in the repair cycle for about 2months, they told me that since I was outside the return window by 30 days, there was nothing they could do. Policy is policy. Dont buy this W/D set and don't buy appliances from Best Buy
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Thank you for reaching out, and we truly appreciate your feedback. We’re sorry to hear that our product hasn’t met your expectations, and we understand your frustration. We take pride in our high-quality standards, and it’s disappointing to hear about your experience. Please consider connecting with our customer support team, as they may be able to assist you further and help resolve the issues you're facing. At your convenience, connect with us via Live Chat or call us at 1-877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Your satisfaction is important to us, and we want to make things right. -Yhano