Skip to contentGo to Product SearchGo to Footer
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 101 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Laundry Tower for its acceptable noise level, effective cleaning performance, and ease of use. The appliance's large capacity and space-saving size are also well-received. However, some customers have noted a design issue with the washer, where socks tend to get trapped at the bottom of the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 101 reviews
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 3 out of 5 stars

    Qaulity Control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new unit left permanent black smudges on three brand-new sets of nice white king sheets I just purchased. They are ruined. Otherwise, the noise level, cleaning, and drying capacity seem ok.

    No, I would not recommend this to a friend
    • Brand response from ElectroluxExpert
      Posted .

      Thank you for taking the time to share your feedback. We’re very sorry to hear about the damage to your new white sheets — that’s understandably frustrating, and not the experience we want any of our customers to have. We’re glad to know the unit is performing well in terms of noise level, cleaning, and drying, but the staining issue is definitely a concern. We'd like to learn more so we can better understand what happened and find a way to make this right. Should you have any additional questions or concerns, please don't hesitate to connect through phone call at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica Electrolux

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best Washer and Dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best washer and dryer we have every bought. We got it for our vacation home in Florida and it is so easy to use and we just love how quite it is.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    SO far SO good!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON the day of delivery, everything went great... until we turned it on for a 15 minute wash cycle. There was a loud grinding noise. I freaked out and went immediately to Best Buy to ask for a new machine but, was told I had to wait till the next day. It was still showing in the system as "out for delivery". Anywayyyy... I went back home and tried a full wash. No loud noise. The dryer worked fine. The next day a did a very large wash. No problems. I've had it 4 weeks now and it's working great. I have no idea what the loud noise was on day 1. I love the digital interface. It looks very modern and techie. Clothes wash and dry well. Will update if I have any other issues with it. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Space Saving and Large Capacity

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the controls are all in the center of the stack; our old stackable it was impossible for my short self to reach the controls for the dryer. Love the large capacity (this replaced an apartment size stackable at our lake house) so there's no more transporting larger items back and forth. Only downside, it arrived damaged and is pending redelivery - I don't understand why items are not checked before being loaded onto the truck? Delivering a 2nd time can't possibly be economical for Best Buy and would it not improve customer service?

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet, sleek, efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer so much. We’ve had it for 6 months and it’s for the most part quiet and efficient.

    I would recommend this to a friend
    • Brand response from Electrolux Canada
      Posted .

      Thank you for sharing your positive feedback with us, Reyna! We're delighted to hear that you're enjoying your washer and that it has been quiet and efficient for you.

      If you have any questions or need assistance in the future, please don't hesitate to contact us at 1-800-265-8352, Monday through Friday from 8:30 am to 8:00 pm EST. We're here to support you and ensure you continue to have a great experience with our products. Thank you for choosing Frigidaire! - Maria Electrolux-CA

  • Cons mentioned:
    Washer design

    Rated 4 out of 5 stars

    Really Like This Set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this washer/dryer. The only thing I have an issue with is getting the detergent compartment out to keep it nice & mildew free. The tab you are supposed to push down is very difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Electrolux washer/dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emaculate washer/dryer combo. Runs quiety. Outperforms other washers we have had in the past. I would wholeheartedly recommend this to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing product very satisfied! Size was perfect and easy to use! Great service while making the purchase as well!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had this for 21 days. My clothes are cleaner. Dry time is phenomenal. Very pleased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is very efficient and works great. I would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a small space. Very efficient. Love the capability.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Happy stackable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my new stackable. It's quiet, very roomy. Was able to wash my comforter and still room left.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few months now. Fantastic machine. Our clothes are getting a lot cleaner than with our old Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    5 loads in

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have ran 5 loads through so far. Washes well, spin cycle is louder then previous washer but clothes come out a lot dryer. Dryer also works well I do like the compactness of the unit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Elegant Washer/Dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer/Dryer set is elegant, easy to use and quiet. Highly recommend for those looking for a high quality appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Okay.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It still smelled like a working mans clothes after three washes. Washed well, dried well. Had plastic adjustable legs that unadjusted during the final spin and messed everything up. It would spin so hard and become unlevel every wash.

    No, I would not recommend this to a friend
    • Brand response from ElectroluxExpert
      Posted .

      Hi there, thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience. We want to make sure that your concern is getting all the assistance you need. Should you have any additional questions or concerns, please don't hesitate to connect through phone call at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

      - Jessica Electrolux

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I decided to save space by purchasing a stackable laundry I did my research and decided that this was the best product for me. I specifically bought it from Best Buy because they handled another recent purchase and installation so well. I am very satisfied and happy with all the features and ease of operation of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Electrolux

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my 25+ year old stackable with this. Easy to use, sleek design fits perfectly. so many settings, so quiet I don’t even know it’s on. Loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very happy with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a small stackable and getting this one makes life so much easier I could actually do a full load and the washing machine spins so well that the clothes are almost dry when you pull them out

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent washer and dryer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with delivery, it came in a timely manner. Washer does a good job cleaning my clothes. Dryer also does an excellent job drying. I would recommend buying this product. I have never owned a Electrolux stackable washer and dryer before but I’m glad I took a chance on it.

    I would recommend this to a friend
Sponsored