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Customer Ratings & Reviews

Your price for this item is $244.99
The comparable value price is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 346 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the exceptional video quality, ease of use, and compatibility of this 4K capture card, with many praising its simple setup and impressive frame rates. The HDMI 2.1 support and ability to record in stunning 4K resolution are frequently highlighted as key strengths. While some users noted minor lag in certain scenarios and expressed some concerns about the software, the overall experience is overwhelmingly positive. The product's ability to work seamlessly with various consoles and PCs is also a major selling point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 346 reviews
  • Pros mentioned:
    Frame rate, Overall performance

    Rated 5 out of 5 stars

    Great performance!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive performance! Works great with zoom too and is detected quickly when turning on and off video. I am really impressed by the high refresh rate capabilities. This was an upgrade from the Elgato Game Capture HD60 Plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elgato

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality and works perfectly as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good and Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfactory product without any issues on my end.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great capture card.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my streaming PC crashed and burned, I had to replace it, so I got the same brand because I had no problems with the old one until it failed. But the new system didn't have any available internal slots to put my internal capture card. This device was easy to install, (truly plug and play) and provides more capability than my internal capture card.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 4 out of 5 stars

    Capture card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to set up great image would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Frame rate

    Rated 5 out of 5 stars

    Elgato 4K X HDR & 120 fps passthrough indeed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elgato 4K X is fantastic. The 4K capture orogram that you have to download is horrendous as it causes frame rate stuttering. When I use OBS however, it is silky smooth. Yes, it's an expensive external capture card but the fact that the HDR signal does indeed passthrough as well as 120fps to my LG C1 OLED makes it worth it. Very happy with my purchase. I just wish the USB-C cable was longer. I'm an older gamer/content creator and invite you to check out examples of this capture card by going to my YouTube gaming clips. @theoriginaljrest.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For streaming from ps5 to pc it was well worth it disconnected here and there though

    I would recommend this to a friend
  • Pros mentioned:
    Frame rate

    Rated 5 out of 5 stars

    Another amazing external capture card from Elgato!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a capture card I can take on the go for my ps5. I needed one that could capture high refresh rates and resolutions and this does the job perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Elgato 4k

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for capturing and high quality, easy to setup and use with OBS Studio, can record 1440p 120fps also it doesnt say but it can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to stream my switch 2 with on twitch. Easy set up and works great! Definitely would recommend for streaming external devices and games on consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awewome.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for home studio or office set up.. great for streaming or recording.

    I would recommend this to a friend
  • Pros mentioned:
    Frame rate
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Does what it needs to do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. This capture catches my gameplay with no frame drops or lag while streaming. That is why I got it after all. So excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Game Recording Device!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as described, one of the better game recording devices out there. It came super fast since it shipped to my door, and I'm surprised how easy it was to get this up and running. Would highly recommend for anyone who wants to record gameplay or anything on their TV generally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Quality and Great help when needing it. The support team was very Helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for streaming and video creation. High quality. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works fantstically

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only issue with it is that it has HDCP protection on it, so you would need to turn that off on PS5 and PS3 is straight up not compatible without a hdmi splitter that bypasses it. Xbox and Nintendo systems are fully compatible though, but there might be some HDCP setting for them i don't know about.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Streaming on my PS5! This device definitely gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Te beat product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked, very good, very usefel, fulfils it's funtction

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works with astro a50x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing worked perfect almost plug and play. Im using it with astro a50x works fine. That was my concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capture is good , having issue with audio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could anyone help me in setting up, i have issues with my audio, i am trying to stream pc games via external pc on twitch.

    I would recommend this to a friend
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