Customer Ratings & Reviews
- Model:
- 2GC309904002
- SKU:
- 6332846
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Chat Link 6.5’ 3.5mm jacks adapter's compatibility with various devices and its ease of use. Many appreciate its affordability and functionality for streaming and gaming. However, a significant number of users report experiencing subpar audio quality, citing issues such as static and buzzing sounds. The durability of the cable is also a concern for some customers.
This summary was generated by AI based on customer reviews.
As expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like having to buy another cable. But works.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hello,
Please contact us so we can help with any problems you might have had: help.elgato.com
- Cons mentioned:Audio quality
El gato chat link
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve seen this product work well for others however for me I issues with audio and it didn’t work at all for me. Very staticky and only worked if i held it in a certain position.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Kevin,
Sorry to hear that there was a lot of static, we'd like to help! Please reach out to our support team so we can work with you directly: support.elgato.com
-Brian
- Cons mentioned:Audio quality
Don’t recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work at all ended having to buy a different cord that was better quality
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi Rj123,
Sorry to hear about your experience. Were you using the Chat Link with your PlayStation 4/5? For future reference, Elgato's products carry a 2-year warranty, and we'd be happy to assist regarding any issues or questions: support.elgato.com
-Albert
flimsy piece of junk and I’ve already replaced it.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have already replaced this item because of how flimsy it is. Unfortunately there aren’t a lot of alternatives when using the Elgato.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
For some solutions, you may not even need a cable. That being said, please let us help with this, do reach out at any time: help.elgato.com
-Art
- Cons mentioned:Audio quality
Dont buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes static noise when moved or lightly touched. I threw mine out
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Ron,
Sorry to hear about the issue, but please contact us if you are to repurchase the product and want to give it another try: help.elgato.com . Please note that the static may be inherent to how you had it connected, or what you had connected to it, but we're definitely available to try to help out when you need.
- Cons mentioned:Audio quality
.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds bad like a buzzing noise and a pain to try too get the sound too sound solid
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Mb42,
Sorry to hear about the buzzing noise, we'd like to help you! Please reach out to our support team so we can work with you directly: support.elgato.com
-Brian
- Cons mentioned:Audio quality
Doesn’t last long
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well in the beginning, now you hear nothing but static
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear about your experience. Please get in touch with us, we'd be happy to help: support.corsair.com
-Albert
Be very, very careful...
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are very fragile. If you really need this to get audio to your stream, buy two.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Cory,
No need to buy two, if you have an issue with yours please contact us directly and we'll do our best to help: support.corsair.com
-Art
Poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable did not work the way it was supposed to and did not have a good connection and kept giving me interference trying to talk.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Tim,
Sorry to hear about your experience. Please get in touch with us, we'd be happy to help: support.elgato.com
-Albert
Do Not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this item it only lasted a month DO NOT BUY!
No, I would not recommend this to a friendWorks until it doesn't
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product does its job and works well. Broke after 3 weeks of use.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear your adapter failed over time. Please get in touch with us, we'd be happy to help: support.elgato.com
-Albert
- Cons mentioned:Audio quality
chat link cable cons
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ive had mine for about 3 months and now every time I plug it in or try to stream I get a lot of static feedback very frustrating
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi migijavi,
Sorry to hear that you're getting static, we'd like to help! Please reach out to our support team so we can work with you directly: support.elgato.com
-Brian
Work with Xbox?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know it’s says it’s for ps4 but does it work with Xbox series x???
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi Tsans,
Please reach out to our support team and we'd be happy to help you with your setup: support.elgato.com
-Brian
