Customers express satisfaction with the Game Capture 4K60 Pro MK.2's ease of use and video quality. Many appreciate its compatibility and passthrough capabilities. Some customers mention experiencing lag and suggest improvements to the software. The price is also a concern for some users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 483 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Worked great
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. I don't do full time streaming. But I do capture and do a few streamed events. Worked great. Easy install and easy to configure and use.
I would recommend this to a friend
Rated 2 out of 5 stars
Not An Easy To Use For PC To PC Game Capture!!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The physical install is a breeze. After that the wheels came off!
1. I called Elgato support 3 times and they were very professional, but no help at all. They said they mostly deal with folks capturing console play and it's tricky to diagnose PC problems because all PCs are potentially different. I agree with them, but I work as a PC tech. I just needed them to help me get my head around what wasn't getting along between the capture card and Windows. They had me scan the hardware and software on both my gaming and streaming PCs and email that info back to them for second level analysis.
After a week they emailed me back and said second level didn't have any ideas about why I was getting so much horrible encoder overload when I tried to stream or record in 1440p/60fps.
2. Although I can record and stream at extremely high rates in 1080p/60fps, I can barely touch 1440p/60fps now without horrible encoder overload. The strange thing is the current stream PC has a 3900X CPU and 2080 Super GPU and was my only PC before I built the gaming PC. When I only had one PC I was able to game in 1440p/100+fps (CoD, Apex, Valorant) with mixed to high settings and stream and record in 1440p with NVENC set to quality performance for streaming and quality or fast (X264) for recording.
I strongly feel like there is a settings issue someplace or that the capture card is shadow stealing resources from the PC when it's in operation.
3. No matter what I do I can't play ANY game in 1440p fullscreen, I have to use windowed fullscreen or both OBS and the 4k Capture Utility can't capture the gaming screen, they get very blurry and mostly green. I read online some of the capture cards are better using their pass through feature, which I tried, but could only get better results using a 1080p/240hz monitor. Although the Elgato website says this card supports 1440p/144hz passthrough I was NEVER able to get it to work with fullscreen.
I continue to clone my gaming output and send that signal out as 1080p/60fps to the capture card and use windowed fullscreen.
4. If you have any audio devices or inputs/outputs disabled on your streaming PC the capture card flips out. When I was trying to send the audio via HDMI (which was also a challenge, but that also involves OBS) to the streaming PC I disabled the unused audio trying to limit my problems. The capture card wouldn't even work like that and Elgato had zero idea what was going on. They told me to return it because it was brand new and the system wouldn't read it at all.
Then the second brand new card did the same thing. I had to figure out the issue on the OBS forum.
Best Buy was terrific about the exchange though!!
5. It created a horrible ground loop audio buzz, be prepared to buy ground loop isolators for your inbound and outbound audio if you're routing it to a GoXLR or mixing board.
6. Unless you're running something like Thread Ripper, just get the Elgato HD60 Pro. Spending the extra money for the 4k60 Pro MK.2 simply isn't worth it. The card works, but I can't get it to function past 1080p.
This is not a case of being upset by a product, just an accounting of the facts as I experienced them. The Elgato reps were all professional. My local Best Buy is always great, I've never had any issues with them and I've spent LOTS of money with the company this year. The 4K60 Pro MK.2 is just a tricky card to operate for PC to PC capture and not worth the money over the HD60 Pro in my eyes. Hopefully your experience will be better!
No, I would not recommend this to a friend
Brand response from Corsair Art
Posted .
Hi GraybeardGiff,
Sorry for the issues you've experienced with the HD60 Pro, we'd like to help! Reach out to our support team and ask for the case to be escalated: support.elgato.com
-Brian
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Best Video Capture card
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Streams video perfectly fine and the fact they have the best sound quality in a single video game makes it a bit more interesting than most other streaming apps
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Expensive but responsive.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and use. Make sure to download software and restarting your computer before installing into your pcie slot.
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 5 out of 5 stars
lifesaver
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the comfort of being able to stream my console to my pc is amazing. i can also just sit back and play what i want to play without having to change inputs
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Elgato for the Win
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use this capture card daily for live streaming. I run 2 pieces so this card takes in the game content. No mess with wires like external capture cards. Works great, picture quality is perfect. You need to tweak settings to get it working how you want it to. I recommend using this card.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Capture Card
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very simple to use, does exactly what it says. I can use this both to capture console game play or even to plug in my mirrorless camera and use it for video calls. This works driverless, so that's a great option, but there is value in getting the software for it as well.
I would recommend this to a friend
Pros mentioned:
Capture card
Rated 5 out of 5 stars
An upgrade
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to get the 4k60s because i got a gaming pc and i plan on having a low-profile capture card it works great with some minor tweaks but it works and can record from my PS5 and Xbox Series x no problem
I would recommend this to a friend
Rated 4 out of 5 stars
Perfect Except for Ps5 Setting
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, easy to install. Looks great. Just very annoying that I have to constantly disable the HDCP setting on the Ps5 any time I want to use it. Not really an issue with the capture card itself but everything else is great with it.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Works as it should.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product work well in my streaming computer. It links up with OBS and recognizes it right away.
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Best Rig=Best Results
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy 4k 30-60 fps with Ps5 and Xbox Series.
1080p60 for Switch
Recommend if you are trying to Stream on Kick or Twitch
Is easier to render video is Adobe Premiere Pro
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
So simple
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I look for these high-quality products especially for setting up a stream, you don't want it to be too complicated. This capture is so easy to set-up and the software is great. I use it to stream from my console to my PC and it's just so easy and great quality. Pretty much plug and play.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy to set up
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband bought this so he can play switch on the PC and have it screen record/stream. Super easy to set up
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
BEST BANG FOR YOUR BUCK!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The 4k60 pro is super easy to install anyone can do it. Like most Elgato products setup is extremely easy. The 4k capture software from elgato is awesome and records my game play wonderfully. I would recommend this for any one wanting to capture gameplay or stream their console play!!!
I would recommend this to a friend
Pros mentioned:
Capture card
Rated 5 out of 5 stars
Amazing !
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great capture card , the best brand to get one from . Works amazing and all the best console capture videos use elgato so it is definitely reliable .
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
You need this if you stream!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best Elgato in the game. This is so much better than their USB 3.0 connection. This one hooks up to your computer for ease of use, but you do need to know how to install a new card in your computer. Once inserted there are no USB cords that seem to go bad quickly.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good Capture Card
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use and captures gameplay in 4k60fps. Easy installation in my PC.
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Such a nice product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works perfectly, If ur looking for the best of the best I'd recommend you this one.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Lag
Rated 4 out of 5 stars
No lag and easy install
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy install and setup. Live the no lag while streaming live to twitch.
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 4 out of 5 stars
Great capture card
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great if you are trying to stream or just capture your screen