Customer Ratings & Reviews

Fast delivery on time. Thank you best Buy.

It’s good for the most part but the device cuts out mid gaming for some reason and will begin to flicker on screen for 10-30 seconds, then it goes back to normal. i wish it didn’t do that but it is what it is. it’s over priced if you asked me.

It been working really well for me! Does what i need it to do and thats capture all the great moments while i game with my friends. It makes it really easy to setup. Go ahead give ot a try.

Best capture card if your running next gen consoles

For what it worth it’s gets the job done for sure!

Piece of garbage. The support for this product is almost impossible to find. It causes many issues with my PC and monitors when in use, and does not allow me to have my second monitor in use when connected, unless I am playing on my Xbox and recording. If I am just using my PC but want to use both monitors, SOL.

If you own a macbook air, using this is a headache. Windows users should have no issue but this for mac is just a struggle to use. OBS wont work and the capture doesnt show up.

While i use it with ps5 it lags video and sound is not aligned. Every time i turn on my system it gives black screen errors on my laptop

This is a great starting gift for a streamer on a laptop. Once my child recieved this gift she was lost never to be seen again. Easy to set up great instructions.

I bought the HD60x Thinking it may resolve the issues my HD60s was having. But on a recently completelt reset laptop (running an RTX2060 paired with a 10th gen core i7 processor and 16Gbs of ram… the tesult of every other captire (using the flashvack option) is either corrupt video that doesnt play in its entirety (jthe video freezes after a certain point die to the corruption) or isnt playable at all. Anything that coats $200 should jot require this much troubleshooting. Im done. Its being returned promptly.

Product does what it's meant to do, but comes with no instructions, setup literally doesn't stick, has to be messed with every single time for streaming, makes streaming so much harder

Sadly, I am going to return this, I was so excited to use this because I have heard nothing but good things about Elgato, even got the WAVE 3 microphone and it's amazing! But this capture card was a complete let down! I had everything plugged in correctly, turned off the HDCP, got blue light from the Elgato. But when I plugged into my gaming monitor "MSI - Optix 27" LED Curved QHD FreeSync Monitor (DisplayPort, HDMI, DVI) - Black" there was no signal, black screen with a "no signal" every once in a while. So I switched out the HDMI cable (originally I used a 25') from my PS5 into the Elgato and I got signal, so I figured I just had to use short runs which is whatever but suddenly my monitor started cutting in and out every few minutes OR when something drastic changed on the screen, i.e. when I que for a game or switched items in game around, very annoying and very upsetting. I did try to contact Elgato but I haven't heard anything from them from their support contact, went to reddit and tried out other's advice to no avail. When I looked at other reviews (especially the 1 star, to see if the support will give advice to others struggling with issues) I noticed one review the support person said "update the firmware" went to the Elgato website to see what I can do to do this and was met with this... "Firmware updating is generally not needed anymore for any currently sold Elgato device. They usually already have the latest firmware. DO NOT update firmware for the following products at any time, unless Elgato Technical Support tells you to do so for specific troubleshooting purposes" Than it gave a list of the different capture cards that you can NOT do an update and the HD60 X is the fourth one down from the list.... So this is a let down... I will look into other options.

Streaming and passthrough is fine however playing extensively with the settings i could never get my ps5 captures to look right, the ps5 natively captures videos at a higher quality.

Compared to the HD60 S+, this one is awesome. It actually keeps your game running at 120 FPS. The S+ only let you run up to 60 FPS.

Very simple to get up and running and there is a ton of easy to digest content to help you optimize what it can do for you.

I think it is good but I didn't get the results I was looking for.

I'm assuming it works well. It was actually the wrong thing my son was looking for so we returned it.

Easily the best purchase I made when I upgraded from an Elgato HD60S to this capture card. Ease of use? Yup.

bought for my boyfriend, he said that it has a lag to it even when he cut that setting off. he was not a fan.

I was very excited to use this product and had to wait a week to receive it since it had to be shipped, however after receiving it and using it I noticed that the HD60 X, with my XBox Series X connected, would have the problem that the audio and the video would desync after awhile even when playing a game (Skyrim, Overwatch), I even jumped back to using my HD 60 pro and never had that issue happen when just leaving it idle. Also before asking if I tried to update the firmware the HD60 X, I checked the firmware on the 4K Capture Utility and it said it didn't have an update Will be returning the product in the morning.