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Customer Ratings & Reviews

Model:
10LAB9901
SKU:
6395424
Your price for this item is $90.99
Clearance
The comparable value price is $129.99

Customer reviews

Rating 4.6 out of 5 stars with 555 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Key Light Air LED Panel for its exceptional brightness, easy setup, and compact design. They appreciate the ability to control the color and brightness of the light from their computer or phone, making it perfect for streaming and creating the perfect ambiance for any situation. While some customers find the price to be a bit high, many agree that the light's features and quality make it worth the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 555 reviews
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    DO NOT BUY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software doesn't work. Won't connect to the wifi from either my phone or my computer. I went as far as shutting off the 5 ghz so everything was forced to only connect to 2.4, which is the only signal this thing is compatible with. Still won't connect. Tried reaching out to elgato. Their tech support is garbage. Still haven't gotten a response. I'm going to return this and find something else. Which sucks because this light got rave reviews from professional streamers which is why I bought this. I'll never purchase another elgato product again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Elgato Light, Very Easy and Versatile

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This light is amazing. I got it initially for streaming on Twitch, but now use it for everything. It links through Wifi to make it very portable. I can film and video with it, as well as use it for product photos and any other areas I need a range of light. It’s simple to hook up and adjust brightness and hue for blue to white to yellow tones.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, the light is soo brighting perfect for my stream

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a smooth setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions are pretty poor. Make sure you connect one light at a time and the other should be off. Otherwise it won’t work.

    I would recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      That is mentioned. Did you have any other issues otherwise? If you did, please contact us directly: help.elgato.com

      -Art CorsairGaming

  • Cons mentioned:
    Wifi

    Rated 1 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My light would not turn on at all after fully connected to an outlet, and it feels flimsy and cheap. I looked up if anyone had the same problem but people say that the outlets are defective. Putting the light and the hook together was a little uneasy, you have to mange three plastic together and try to get it to connect. Also I downloaded the control center app, it was not even connecting to my wifi at all. Maybe it only connects to a 2.4Ghz connection or something was up.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      Sorry to hear about your experience. The Key Light Air is not compatible with 5 GHz networks (https://help.elgato.com/hc/en-us/articles/360027958432-Key-Light-What-network-types-are-compatible-). Please contact us regarding your issues, we'd be happy to help: support.elgato.com

      -Albert CorsairGaming

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good LED panel. Adjust brightness and colors.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ridiculous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light was fine, I guess.. However, when paying over $100 there is no excuse for the lousy stand and its attachments. The screw attachment between the light and the stand has two parts you have to screw together around the ball attached to the light. You can barely adjust it without it coming apart and the light nearly tips over if it is at its full height. Frustrating and ridiculous. The stand barely supports the weight of the light and yes, I had everything screwed in tightly. Disappointed

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      Sounds like you may need help with this as it's not the way the light is supposed to function (including stand), please contact our team directly right on our site at any time.

      -Art CorsairGaming

  • Rated 2 out of 5 stars

    Kind of a blah product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest I think this is an average product that is ridiculously overpriced. It does what it is supposed to do but there’s really nothing special about it and certainly nothing to justify its quite exorbitant price, especially considering that you’ll probably need two of them. I find Elgato products in general to be pretty average stuff that is well marketed but ridiculously marked up. I would look elsewhere for this one.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi mtnkea,

      Thanks for the feedback, if you have any further questions about the Key Light Air, please feel free to contact our support team: support.elgato.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    worked great.... for a while

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to give this 5 stars so bad as I love Elgato products, but unfortunately I just cant. At first, they worked great, definitely a 5 star product. But then my wife and I moved, and built a new network with the same router. Everything else that we hooked into the new network works fine and connected right away with no issues. It's been almost a year, and I am still unable to connect these to the new network. I have done everything, to factory resetting, watched youtube videos, got help from elgato.com, and nothing I do helps. These things just will not connect to any of my networks. I am using the exact same router I used before when I had no issues. These things just do not connect, and if they do not connect to your wifi network, they are absolutely worthless since they are all app controlled. Unfortunately, I am going to sell the 2 I have, and buy an off brand ring light that does not require any sort of wifi connection so I can actually have guaranteed light for streaming. Again, these worked great in the beginning, but unfortunately I have not been able to get them to work since. Only Elgato product I have that disappoints me.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi JonnyBoy42222,

      Sorry to hear about the connection issue, we'd like to help! Please reach out to our support team so we can work with you directly: support.elgato.com

      -Brian CorsairGaming

  • Rated 3 out of 5 stars

    Didn’t work as well as I thought to bright I guess

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly didn’t work right for me while streaming I would say get the hue lights like the little ones for background

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Dspinelli,

      Sorry to hear that the lights weren't working correctly, we'd like to help! Please reach out to our support team so we can work with you directly: support.elgato.com

      -Brian CorsairGaming

  • Rated 5 out of 5 stars

    Great compact, versatile light

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to provide some front lighting for Zoom/Google meetings and not at all disappointed. Love being able to color balance to other ambient light and easily control intensity with app.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 1 out of 5 stars

    Not possible to connect.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only connects via WiFi but does not support newer more secure WiFi standards. Could not get it to connect to any WiFi network.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      The Key Light Air supports 2.4GHz, 802.11 b/g/n Wi-Fi connections and WPA/WPA 2 encryption. Please verify you are on a 2.4GHz network. If you are still unable to connect the Key Light Air, please get in touch with us - we'd appreciate the opportunity to assist: help.corsair.com

      -Albert CorsairGaming

  • Rated 5 out of 5 stars

    Let there be light

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are best used in pairs, so I bought two of them. They seem to work well. I especially like the app even though it only works on my iphone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rigid and overpriced lights

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of difficult to set up and didn't really meet my expectations.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Jeff,

      Sorry to hear set up was difficult. If you have any questions, we'd be happy to help: support.elgato.com

      -Albert CorsairGaming

  • Rated 3 out of 5 stars

    Excellent Lights, Flawed Execution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lights, but they constantly drop from my network.

    I would recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Fitzwallace,

      Sorry to hear about the disconnections, we'd like to help! Please reach out to our support team so we can work with you directly: support.elgato.com

      -Brian CorsairGaming

  • Rated 2 out of 5 stars

    Ok quality but not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elgato tried to build a good quality, but it lacks, and it's not worth the money.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      What would it be lacking? Please contact our team directly on our site for assistance.

      -Art CorsairGaming

  • Rated 2 out of 5 stars

    Good quality build. Controls are terrible.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality ok. The WiFi control functionality was wonky and unstable. The PC control software needs work. Would launch occasionally. Returned it due to inconsistent performance and fluctuation between settings, possibly due to software control.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      Sorry to hear about your experience. For future reference, we'd be more than happy to address any issues or questions: support.elgato.com

      -Albert CorsairGaming

  • Rated 2 out of 5 stars

    Lack of features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid key light, but very dissapointed by the lack of features. No color options, just different shades of white, and it can't communicate with Alexa or Google Home. All surprising for a product this expensive.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Lesh,

      Thank you for your feedback. Please let us know if you have any questions/concerns: support.corsair.com

      -Albert CorsairGaming

  • Rated 2 out of 5 stars

    Nice quality, but overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these, but I found them very overpriced and quirky to use with the app. I have other lights that were 1/2 the cost and did a better job.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      Thank you for your feedback. If you have any questions or concerns, we'd be happy to help: support.corsair.com

      -Albert CorsairGaming

  • Rated 2 out of 5 stars

    cheap light

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not so good light than I expected, it's fine but doesn't worth it

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello Anna,

      What seems to be the specific problem? Please reach out to our team directly at any time if any assistance can be provided.

      -Art CorsairGaming