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Customer Ratings & Reviews

Model:
10LAB9901
SKU:
6395424
Your price for this item is $90.99
Clearance
The comparable value price is $129.99

Customer reviews

Rating 4.6 out of 5 stars with 555 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Key Light Air LED Panel for its exceptional brightness, easy setup, and compact design. They appreciate the ability to control the color and brightness of the light from their computer or phone, making it perfect for streaming and creating the perfect ambiance for any situation. While some customers find the price to be a bit high, many agree that the light's features and quality make it worth the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-555 of 555 reviews
  • Rated 1 out of 5 stars

    Unacceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent a lot of time assembling this and the instructions were difficult (near impossible) to understand; the light didn't/doesn't work, obviously defective. Also, unit is supposed to be controlled by an app that you install which I find highly undesirable -- I didn't know about this feature before buying it despite reading the available information on the web site. I don't recommend this - I'll be returning it

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi SheHerInSJ,

      Sorry to hear about the setup issues, we'd like to help! Please reach out to our support team so we can work with you directly: support.elgato.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    These sync with iphone but not with PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent $280 for 2 of these. The lights are fantastic. I'm not sure they're worth $120 retail (plus shipping and California tax = $140 per lamp). The reason for 1 star....for that price, I should never have a single issue with them. The lights do not sync with the desktop app. Occassionally, they don't sync with desktop or iphone app. This is a problem. They can only be adjusted via an app. Elgato needs to fix this ASAP.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hello,

      Please allow us to help, you can reach out to us here: help.elgato.com

      -Art CorsairGaming

  • Rated 2 out of 5 stars

    So so lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light when they word but they can be a monster if you have to reset your wireless connection.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      Thank you for your feedback. Feel free to let us know if you have any questions or concerns regarding any of our products: support.elgato.com

      -Albert CorsairGaming

  • Cons mentioned:
    Wifi

    Rated 1 out of 5 stars

    Good Luck Getting the Control Panel App to work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to get the control panel to connect to the device so I cannot adjust the light settings which was the whole point in purchasing this light. It will turn on, but it's too bright. I have tired installing the control panel app on my android phone and tablet, also my macbook and my pc and for some reason the application will not find the device to connect to wifi. I have tried to set this up for an hour, but if a light is this trying to activate, its a wash. I regret buy thing because its junk at this point.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      Sorry to hear about your experience. The Key Light Air requires a 2.4 GHz network - please make sure your Wi-Fi network is not on 5 GHz. If you continue to encounter any issues, please contact us - we'd appreciate the opportunity to assist: help.corsair.com

      -Albert CorsairGaming

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to my WIFI and PC like it says , Its complete GARBAGE everone on here it lights up but you cant adjust the brightness like it clains MORE JUNK made by ELGATO GO WITH RAZER at least their stuff works

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi Gamer,

      Would you be able to reach out to our support team? We would like to help you with the lighting and control so that you get the full experience of the Key Light Air: support.elgato.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    Looks good, but software a problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a promising product, but the software controls were not yet written to be compliant with macOS Big Sur so I had to return the product. Once the company gets around to updating software, it might be worth another shot.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Einher,

      Sorry to hear, Big Sur is a very new release. If you'd like more information on compatibility, please contact our support team: support.elgato.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    Doesn't connect to app

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't connect to app so stuck on one light color and brightness.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      Please contact our team directly on our site for assistance! Remember you must be connecting to a 2.4GHz network.

      -Art CorsairGaming

  • Rated 3 out of 5 stars

    At home use onle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on wi-fi. Difficult to use in settings without internet connection.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      Thank you for your feedback. If you have any questions, please feel free to reach out: help.elgato.com

      -Albert CorsairGaming

  • Rated 1 out of 5 stars

    damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came damage in a bubble bag. Best buy should learn how to ship these games

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Diego,

      Sorry to hear, please reach out to Best Buy directly as they can help you with the damaged items in the shipment.

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    Notbworth the money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this becuase if its connection to my stream deck but its 100% not worth the premium. Its super slow to respond to the software cobtrols (2-4 full seconds) and setting it up first is a nightmare. It has to have wifi and be connected and on the same network as the PC. Off site events are a no go. Its lighting is just as good as the cheapr kits that dont have software control. Save your money and skip these.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      Sorry to hear about your experience. Please contact us regarding the delay you are experiencing - we'd appreciate the opportunity to further look into this and provide assistance: help.elgato.com

      -Albert CorsairGaming

  • Pros mentioned:
    Brightness, Size

    Rated 4 out of 5 stars

    Good Light!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely more compact and moveable that a heavy duty box light. The base still takes up a bit of room. Very customizable - hot/cool and brightness all adjustable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely, amazing. It replaces all of my ring lights. I don’t even need any other lights when I use it on zoom calls. It is amazing especially if you have a small space.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Perfect desk light.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how bright and adustable the light is. I got the stream deck to control the light. Before that i used the app and it was perfect for doing my video calls for work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Light

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good light. The option to turn it on and off with the app on the phone or desktop is awesome. The setup was annoying but after you get through it, it is worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor App

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the effort if you are creating a smart ecosystem. The app rarely connects to the lights. I have to reset and go through the process of setting up numerous times. It would be great if it integrated with Google/Alexa/Apple products. Not worth the investment.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello Anthony,

      Our team should be able to help, please reach out to them directly right on our site at any time.

      -Art CorsairGaming