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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 743 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the knowledgeable and patient support they received during email setup and troubleshooting. They appreciated the great service and problem-solving skills of the agents, who were able to resolve their issues effectively. However, a few customers expressed concern about the risk of data loss during the process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 743 reviews
  • Rated 5 out of 5 stars

    Excellent Geek Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad repaired an issue I had with accessing my email through Outlook (2010 version). I had saved several emails that I wanted to keep but had trouble getting to them on my laptop. Geek Squad was able to fix the issue and I can now get to those saved emails. I will be upgrading to newer version of Outlook and am happy to report I will not lose my emails from the older version.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad knows ther stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad member was thorough, knowledgeable and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and knowledgeable technician. Advised me on several issuess.

    I would recommend this to a friend
  • Pros mentioned:
    Email setup

    Rated 5 out of 5 stars

    Geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up when great. Did not miss a beat. Tech was great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad in home help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent geek squad agent and all questions answered.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Quick fix & helpful helpful explaination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer problems were quickly fixed and explained in a way I could understand.

    I would recommend this to a friend
  • Pros mentioned:
    Email setup

    Rated 5 out of 5 stars

    instructions given to up grade system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    e-mail questions answered in a timely manner need to up grade

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad fixed my email

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with laptop… fixed my email and gave shortcuts for saving files

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great guys professional speedy and friendly, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my email.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employee kept me notified re: arrival time. When he arrived, I explained what was wrong and he went right to work to fix the email on my computer. I was very impressed.I will not hesitate to make appointments to have your Geek Squad fix whatever I need on my computer. Thanks to a young gentleman who works in the store, who recommended Geek Squad to me.

    I would recommend this to a friend
  • Pros mentioned:
    Email setup

    Rated 5 out of 5 stars

    Time saving help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had tech come out and helped with setup. Valuable and time saving.

    I would recommend this to a friend
  • Pros mentioned:
    Email setup

    Rated 5 out of 5 stars

    Geek Squad fixed my email.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got my email working properly and was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Always professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgeable. Very helpful. Nice to have in home service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got me into email on new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband, who's now deceased, was my live-in computer consultation, and he did most everything with setting up and maintaining my computer. Had to get a new one, didn't know how to install Pegasus email he had us in, and Daniel, Geek who visited knew about this old program and installed it for me. He was great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great In Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great In Home Service! The service representative was prompt, polite, and very knowledgeable. He was able to make the repairs and upgrades quickly and was patient when explaining the changes and new features to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Techs are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech membership is worth every penny! The service we had in store has been good but the in home services exceptional! The technicians are so professional, friendly and helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GEEK GUY A GREAT GUIDE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oren Knight was prompt, persistent, insightful, imaginative, and willing to teach me .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, set up our HP printer and TV set very well

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledge. Easy to schedule and receive support

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped w my computer and was very knowledgeble. Very nice person to deal with.

    I would recommend this to a friend
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