The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,557 reviews
Pros mentioned:
Temperature control
Rated 5 out of 5 stars
Works well
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This really keeps your drinks warm. So far no issues with the mug or app. The deal price was definitely worth it.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend
Pros mentioned:
Ease of use, Overall performance
Rated 5 out of 5 stars
Gift for mom
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this as a gift for my mom who is 61, and she loved it! She has been in awe of mine so we got her one for her birthday. She downloaded the app and finds it all to be very user friendly and enjoys the mug! Definitely a great gift and worth the money in my opinion.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend
Brand response from Ember, Inc.
Posted .
Hi there, thanks so much for sharing this! We're happy to hear the Ember was gifted and your mom has been enjoying her mug!
Cons mentioned:
Battery life, Price
Rated 3 out of 5 stars
Works well but way too expensive
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This cup is great when it comes to keeping your coffee or tea at the correct temperature but two things need fixing. First, the battery life is not very good. They say they improved the battery life so I'd hate to think how bad it was before the improvement. Second, It's way too expensive. I bought it during a sale with $20 off plus I had a $15 reward coupon but I still ended up paying $65 for it and I still consider this to be too expensive for a 10oz cup regardless of how hot it keeps my coffee.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
No, I would not recommend this to a friend
Brand response from Ember, Inc.
Posted .
Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! We appreciate your feedback!
Pros mentioned:
Temperature control
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Love it!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sometimes the app won't recognize the mug- have to go thru the pairing process again but, it does what it says it will do! I tend to forget my tea/coffee while working but now with this mug, that's an issue! (First world problems, amirite?)
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Gold
I would recommend this to a friend
Brand response from Ember, Inc.
Posted .
Hi Kish, thanks for leaving a review! We're happy to hear you've been enjoying your Ember so far and appreciate the feedback in regard to the app. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at [email protected] - we'd be happy to help!
Pros mentioned:
Temperature control
Rated 4 out of 5 stars
It does what it's supposed to do
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The mug does maintain the temperature of 145 degrees, once it is set up. Some may prefer their coffee hotter, I'm OK with this temp. For me the app is useless for a couple of reasons. Most important and annoying is, mug loses contact with app(on phone) and the app will not complete the update it insists is available. Loss of contact with the app has no effect on maintaining the temp. Lastly, the inside of the mug stains quickly. To me it's just a coffee mug, so I don't care. The ladies may feel differently. All said and done, it does do what it claims,,,,,, it keeps your coffee hot, for about 75 - 80 minutes. I would buy it again.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend
Brand response from Ember, Inc.
Posted .
Hi there, thanks for taking the time to leave a review here! We're happy to hear that you've been enjoying your Ember so far and appreciate the feedback about connectivity and the coating - we'd be happy to share this with our team! We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at [email protected] - we'd be happy to help!
Pros mentioned:
Ease of use, Temperature control
Rated 5 out of 5 stars
Wife loves this!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Christmas Gift for wife that is working great! Very simple to use once you download the app that’s able to control your temp settings. Simple hand wash then place on charging dock when done. She loves it, perfect for when she is at work or weekend mornings!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend
Brand response from Ember, Inc.
Posted .
Hi Rico, thanks for leaving a review! We’re glad to hear your wife has been enjoying her Ember, especially during her weekend mornings!
Pros mentioned:
Temperature control
Rated 4 out of 5 stars
Heats your drink, every time
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For all intents and purposes it does what it claims to do well, keep coffee warm. I had to dock it one star because it’s not a flawless device. The app is mediocre and it’s unclear at times what the temperature your mug is set to heat to without the app. That’s my #1 issue - the reliance on the app. Some physical tools to increase/decrease the temperature on the mug itself would make this perfect.
The other issue I noticed is no matter what type of coffee I make - pour over, espresso, latte, drip - after I’m finished drinking there is a pile of fine crystals about the size of a dime at the bottom of my cup. If I drink the same drinks in a regular mug that never happens. I can only assume the heating element is causing them to form, and it wouldn’t be an issue if they weren’t so unpleasant to accidentally drink.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend
Brand response from Ember, Inc.
Posted .
Hi Nanobyte, thanks for taking the time to leave a review! We hope you can still enjoy your Ember and appreciate your feedback as we continue to improve. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at [email protected] - we'd be happy to help!
Pros mentioned:
Ease of use, Temperature control
Rated 5 out of 5 stars
Easy to use
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to setup and use. Great for those who work at a desk and want to keep their drink at a desired temperature.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Rose Gold
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Sippin time
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have wanted one for many years now and finally got one. Great for sippin on tea or coffee throughout the day!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend
Pros mentioned:
Temperature control
Rated 1 out of 5 stars
Copper Finish Comes Off!!! At almost $200?!?!?
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After less than two months of ownership, the copper finish is coming off on the inside. This is NOT dried up coffee it is actually the finish slowly coming off. I use it on average 5 out of 7 days per week and clean it with a sponge. I am now drinking copper infused coffee. Eawww. I am past the return policy but I plan on getting reimbursed or given another mug in a finish that won't come off.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
No, I would not recommend this to a friend
Brand response from Ember, Inc.
Posted .
Thanks for leaving a review! We're so sorry to see that you're experiencing this with your Ember and completely understand how frustrating this must be. Please reach out to us at [email protected] so we can learn more!
Pros mentioned:
Temperature control
Rated 5 out of 5 stars
Perfect temperature
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like having my coffee stay the same temperature to the last sip. I also purchased the lid for the cup.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend
Brand response from Ember, Inc.
Posted .
Hi Louise, as haters of cold coffee, we couldn't agree more and are happy to hear you are enjoying every sip at your perfect temperature. Thanks for your feedback and support!
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great gift.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gave this as a gift after having bought one for myself. The recipient loved it.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend
Pros mentioned:
Overall performance, Temperature control
Rated 5 out of 5 stars
Works
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have tried a couple of these for my wife (who is constantly microwaving her coffee keep it warm). This is the only one that has kept her from doing that - quality product (get what you pay for I guess - not cheap)
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend
Pros mentioned:
Design
Cons mentioned:
Size
Rated 4 out of 5 stars
Good but small
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great mug..
everything good.
The look ..
. just size is a little small .. for the price ..
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend
Pros mentioned:
Ease of use, Temperature control
Rated 4 out of 5 stars
Good cups
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up and use. The plate is a bit bulky in the way the cord is hard to handle. The app is incredibly easy to use and the cup reaches its designated temperature quickly which is nice. Wish that it would charge faster is my only gripe.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend
Brand response from Ember, Inc.
Posted .
Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to charge time as we continue to improve - if you have any additional questions or concerns, please let us know!
Pros mentioned:
Temperature control
Rated 5 out of 5 stars
Love my Ember Mug
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect way to keep my coffee nice and hot! Originally purchased the black Ember Mug 1 mug but the black finish started to peel. Love this stainless steel version. Plus the charging base is smaller on the 2 which I like a lot better.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Stainless Steel
I would recommend this to a friend
Brand response from Ember, Inc.
Posted .
Hi Mimi120, thanks for leaving a review! We're excited to hear you've been loving your new Stainless Steel Ember Mug - we appreciate your support! If you have any questions or concerns, please let us know and we'd be happy to help.
Pros mentioned:
Temperature control
Rated 5 out of 5 stars
Ember
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great mug, works amazingly with the app to keep exactly the right temperature! Feels good and isn’t too heavy.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend
Pros mentioned:
Temperature control
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Great product, could improve
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. The only drawback is that it doesn’t charger on the charger while there is liquid in it. The charge also doesn’t last very long if you like your coffee as hot as the cup allows (145)
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend
Pros mentioned:
Ease of use, Temperature control
Rated 5 out of 5 stars
Great gift
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this for my wife for Christmas, and now she is getting me one for my birthday. Awesome gift for someone who has to constantly reheat their same cup of coffee. Maintains temp, and easy to clean (hand wash).
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
i love it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A perfect product for keeping your drinks warm. I like my coffee hot and i drink it slowly. This keeps it hot. The weight of the cup is a bit heavy but its not that will bother you. Cleaning of this product is also very easy with no hassle.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend
Brand response from Ember, Inc.
Posted .
Hi Umair, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember and can take you time drinking your coffee - if you have any questions or concerns, please let us know!