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Customer reviews

Rating 4.5 out of 5 stars with 1557 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,557 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    BEST GIFT EVER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved hot coffee and continually putting it in the microwave was just annoying and wrong. I received this mug as a gift and will never drink from a regular mug again! I set it to my degree of warmth and it STAYS hot to the very last sip. And I can carry it wherever I go inside or outside. Absolute genius product! I would advise getting the 14 oz size to leave room for creamer and less spillage.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this mug. The fact that it keeps her coffee warm has won her over. She wants a bigger one.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A Few Degrees Make the Difference

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never thought that a few degrees in the temperature would actually make my coffee or tea taste better. It does. You know when you make coffee, pour it into your mug and for a few minutes it is too hot, then for 2 to 3 minutes it is perfect and then too cold? Well, what if you could keep it always at that magic temperature that lasted 2 or 3 minutes? That is what Ember does for you. There are additional perks, it lets you know once the temperature is perfect, it can warm its contents even from ambient temperature if you want to and the materials are quite comfortable to interact with, they don’t change the taste of the beverage. We bought both the 14 and 10oz versions. The only difference aside from the color is that the 10oz heats up a bit faster, but that is it. Overall, if you’re constantly drinking something or going to meetings, this is the best mug to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Every sip is as good as the first!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new Ember Mug. It keeps my coffee the perfect temperature and the app is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Greatly Improved my Daily Coffee Experience.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many hot beverages taste surprisingly different at even slightly different temperatures. This mug allows you to find your ideal temperature and it will keep it there for you. The iOS app needs work, but is functional if you can figure out the quirks. Overall I love this mug. If it becomes lost or stolen I will buy a new one immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    HeatedCup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is wonderful! It heats up perfectly, tells the temp of your drink then allows you to change the temp. If I had to say something bad, its only a 10oz. I see they now sell a 14 oz cup,I will be purchasing that one as well.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to size as we continue to improve. At the moment, 14oz is the largest size we have, but we're happy to share this with our team - if you have any additional questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a gift, and she said she loves it. It keeps her coffee warm for hours and is easy to clean. A little pricey though.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Just a cup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty simple, does what it says. In the end it’s a very expensive cup. But if you drink a lot of hot tea or coffee, this cup will help your drink stay perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Must have for coffee lover

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great! Works as expected. I originally ordered the smaller size but returned it, highly suggest going with the 10z size. Sure does beat having to microwave you coffee in morning to keep it warm.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi MZhukov, thank you for sharing this! We're happy to hear you've been loving your new Ember and no longer need to reheat your coffee - we appreciate your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent concept

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good rechargeable mug with temperature selection- works very very well! Charges in about 2 hours from dead, and keeps your beverages at the exact temperature you select when you link it to the APP.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Buy it, you'll never regret it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife after she saw how much I enjoyed mine. I had bought mine a month earlier. These mugs are used several times a day and work perfectly. This mug did fail could not link to the app) and Ember replaced it for free even though it was 14 months old. The mugs are sturdy (coated stainless steel), I have dropped mine a few times, no issues to date. Very happy with the Ember mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I’ve found my perfect temp to be 130° and it maintains it that temp for as long as it’s on. I wish I had got the 12oz tho because it is a bit small. No trouble with the app so far personally

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Kaycee10, thanks for sharing this with us! We're glad to hear you've been enjoying your perfect temperature of 130° in your Ember Mug and appreciate the feedback about size - if you have any other questions or concerns, please let us know! Ember

  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    User friendly!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember app is user friendly and the smart mug maintains perfect temperature. The mug is easy to clean and has become an everyday item for me! This year, they will be perfect gifts!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're thrilled to hear you've been enjoying your Ember Mug and plan to gift some this year - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting one and finally got one! Thanks to the hubby. Very useful. Really keeps liquid on the temperature you want it to be. Just pricey though for a mug.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    nice cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does the job keep the coffee hot easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hot coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent does exactly what I was advertised and I wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Awesome gift option for men

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gufted this one of my guy friends for brithday. He loved it. Its easy to set use and a really cool product. Very helpful during work from home as you dont need to get up to warm your coffee.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Kindhearted, thanks for sharing this! We're happy to hear you gifted your friend an Ember and he's been loving it so far, especially while working from home - thank you both for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent coffee mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mug as it keeps my coffee hot. As with the other reviews, the inner coating was flaking off my old mug but that was due to using a teaspoon in it which the instructions advised NOT to... Per the user's guide: "For best results, we recommend using a wooden or silicone spoon to stir as a metal spoon can damage the Ember's coating"). Don't let that discourage you from buying one, just don't use a metal spoon in it and it will last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item makes me want to get rid off all my coffee mugs. It keeps it at a consistent temperature. The only downside is that it holds a small ounce size. Another great alternative would be a yeti mug.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Dmar, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember so far! Ember

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best mug ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part of my mornings is a hot coffee. I used to end up drinking it cold because I have two little ones to take care of. Not anymore! My ember mug keeps my coffee at the perfect temperature until I am able to drink it! It’s easy to clean, charges quickly, and holds its charge very well. It also heats up my coffee quickly if I pour it in cold.

    I would recommend this to a friend
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