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Customer reviews

Rating 4.5 out of 5 stars with 1557 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,557 reviews
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good and Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and hate it all at the same time. It is expensive for a mug that seems to last about a year, but it is wonderful to have piping hot coffee for an hour or more. We’ve had 4 of them. 1 just quit, 1 the finish was coming off, 1 got fused on the bottom and stopped working. However when it works, it’s great. My suggestion is to be kind to the finish with nothing abrasive to clean it. Make sure the bottom is dry when putting it on the charger. It should bring you many months of joy if you like your coffee hot. This one was bought as a replacement.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hello there, thank you for taking the time to leave a review here and sorry to hear about the issues that you've run into! We would love to help resolve this for you, please reach out to us on our Ember Support on ember.com with your information and one of our specialists will get back to you! Ember

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great mix of mug and technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect gift for the coffee drinkers in your life. Easy to use, easy to clean and provides a clean design throughout.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Earoman33, thanks for leaving a review! We hope you are enjoying your new Ember Mug - if you have any questions or concerns, please let us know and we'd be happy to help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Extravagant game changer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are serious coffee drinkers, and had recently taken to nuking our coffee to keep it hot enough. These cups were an extravagant gift to ourselves and we're thoroughly enjoying them. Our experience has been great, up to and including using the Android app to control temperature and a couple other features. Very pleased. I've ordered another so that I can keep one cup charging while one's in use -- again, very serious coffee drinker here.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Important tip here!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my daughter who always likes her coffee hot while she's drinking a few cups during her work meetings. She loves it! So I decided to get one for myself BUT I use a Keurig coffee maker, always making an 8 oz size cup--problem is I like a lot of cream so I realize the 10 oz cup will be too full, need to get a 14 oz Ember mug! Hopefully it will be on a Deal of the Day soon!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Ember Cup Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and finish of this cup. High quality and saves me trips to the microwave.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Fantastic Splurge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember keeps my coffee warm for at least an hour, which is the longest I have taken to drink a cup. Probably will last longer. However, 10 oz probably means up to the brim, and you wouldn't be able to drink it without spilling. But for 8 oz, it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Weekend Morning Sips Just Got Better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d initially purchased one for my wife who’s a daily coffee drinker. After she used it, she purchased one for me for Fathers Day and I’m so glad she did. Getting early morning coffee Mon longer requires multiple microwave reheats be sue the cup really does keep the coffee nice and hot! I highly recommend this this one!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great value with great colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, nice color and keeps beverages hot at a temperature selected. I wish they would come on a larger sizes

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Techguy, thanks for leaving a review here! We're glad to hear you've been enjoying your Copper Ember and appreciate your feedback about size - we'd be happy to share this with our team as we continue to improve! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this cup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at this cup for a while before actually purchasing. Thought it may be another gadget I picked up or novelty would wear off. It was on the deal of the day and I took the plunge. Now, I'm about to buy the 14oz. I use it everyday and love it. I can walk around with a cup of coffee and it truly stays hot. If you're used to using the larger setting on the keurig or like a larger cup of coffee, I would suggest buying the larger size.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gift I ever received for my morning coffee at work. Coffee typically gets warm, then lukewarm, then cold as I take too long to drink it as work mixes with my coffee time. Ember solved all of that for me. My coffee stays at a consistent 135 degrees through the entire cup regardless of the time frame. It’s the best!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best mug ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing. Keeps beverages hot for an extremely long time, never have to reheat

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    GREAT mug and a great gift option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I wish the charge lasted more than 2 hours however, realistically it's rare that I am still drinking it by then but if I do I keep it on the charger at my desk. You have to be careful not to get the bottom of the cup/charger wet but otherwise I have really enjoyed it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Must have for serious coffee drinkers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife for Christmas. It's amazing how much of a difference it makes when your coffee is continuously at the ideal temperature. Sure, it seems like a lot to spend on a mug and it certainly isn't for everyone, but any coffee aficionado will love it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Lisa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom who loves coffee. She really likes that it keeps the temperature you set it at for up to 90 minutes on one charge off of the base. You can control the temp you want your beverage to be. Also if there are more than one in a home same color you can customize your light on cup so you know which one is yours, overall a really great product.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot coffee for several hours

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient 10oz cup to keep your coffee hot to the last drop. Just set temp once on App, place cup on charging saucer so it will be ready later. The light says its charged and ready. I hand wash the cup, not sure if it is dishwasher ready.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    ???

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect design, easy to use, introduce to friends, everyone is happy! it's also the best Christmas gift!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember! Thanks so much for the continued support - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Price, Size

    Rated 4 out of 5 stars

    A must have mug!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug and coaster/charger. It is a great invention. My only concern is the size of the cup and the price.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We’re glad to hear you’ve been enjoying your Ember so far and appreciate the feedback in regard to size - we'd be happy to share this with our team! If you have any additional questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband bc he works from home and always leaving his coffees to sit and get cold. He didn’t ask for it, and kind of gave me a weird look when I gave it to him, but now he’s a total convert. He’s in love. He uses it everyday, all day, and tells everyone about how great it is. The only thing is that he fills it to the brim when he pours out of the keurig. I probably should have gotten the next size up.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My Wife Loves This Mug!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a serious coffee or tea drinker and you like your drink to be consistent on temperature, even if you have to walk away from it for a period of time, you must have this mug! It works so well to keep your drink at a constant temperature and preventing it from getting cold and gross. My wife loves her multiple cups of morning coffee and she gets excited every morning to use her Ember.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Roger, thanks so much for leaving a review here! We're glad to hear your wife has been loving her Ember and enjoying her perfect temperature! If you have any questions or concerns, please let us know. Ember

  • Rated 5 out of 5 stars

    Best coffee cup on the planet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gift for coffee lovers, Bought this for my sister and she loves it

    I would recommend this to a friend
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