Customer Ratings & Reviews
- Model:
- CM191000US
- |
- SKU:
- 11925852
Customer reviews
Rating 4.5 out of 5 stars with 697 reviews
(697 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Perfect Sip Every Time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who takes their hot beverages seriously, I was intrigued by the concept of the Ember Temperature Control Smart Mug. After using it for a few weeks, I am thoroughly impressed and excited to share my experience. Sleek Design and Build Quality: Firstly, the design of the Ember Mug is sleek and modern, fitting perfectly in any kitchen or office setting. The build quality is top-notch, with a durable ceramic coating that feels premium to the touch. Revolutionary Temperature Control: The standout feature, undoubtedly, is the temperature control. The ability to set my preferred drinking temperature through the Ember app is a game-changer. No more burnt tongue or lukewarm coffee halfway through my work. The mug keeps my drink consistently at the perfect temperature. Battery Life and Charging Coaster: The battery life is impressive. It lasts long enough for me to enjoy my drink without rushing. The charging coaster is a smart addition, ensuring the mug is always ready for use without any hassle. Enhanced Drinking Experience: The Ember Mug has transformed my morning coffee ritual. Each sip is perfect, from the first to the last. It's not just a mug; it's an experience enhancer for anyone who appreciates the finer details in life. Conclusion: In conclusion, the Ember Temperature Control Smart Mug is a must-have for anyone who values the perfect sip of their hot beverage. It's an investment in your daily comfort and enjoyment, and I can't recommend it enough.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendRated 5 out of 5 stars
Very expensive and very convenient
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Ember mug. Is it expensive? Absolutely. Is it for everyone? Absolutely not. The app for iPhone is hit or miss, but allows you to set the colored light on the bottom as well as temperature preference. It tops out at 145 degrees which is plenty hot for me, I actually dialed it back to 140. This mug has mediocre battery life which is offset by a few factors, specifically sleep mode and the charging coaster. First, the mug can detect liquid inside and will not heat if it is empty, saving battery and allowing you a few cups full before having to charge up. For charging, the included coaster charges up quickly and allows you to keep your drink warm effectively indefinitely, which would be ideal for office workers and other more stationary tasks. It charges up quickly, I only wish the coaster connected via USB instead of a proprietary connection. The mug is IP67 and very easy to clean by hand and warm water. Just be sure to fully dry off the rings on the bottom before charging.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi BlehDylan, thanks for taking the time to leave a detailed review! We're excited to hear you've been enjoying your Ember Mug so far and truly appreciate the feedback - we'd be happy to pass this along to our team as we continue to improve! If you have any questions or concerns, please feel free to reach out to us so we can help. Thank you for your support!
Rated 5 out of 5 stars
I never knew how much I could love a mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, almost certainly your question, like mine was before I got my Ember, is can a mug really be worth the cost? Don't they make warming coasters for around $20 that will do the same thing? After using my Ember for 3 weeks is, without hesitation, yes it is worth the cost, and no, a mug warmer is nowhere near a replacement for what Ember can do. I drink between 5 and 10 cups of tea a day, and I got used to the phenomenon that I could drink it when it was scalding hot or I could drink it lukewarm, but I had about a 60-second window of that perfect sip of tea. I'm very precise with my food and drink (for example, I time my tea steeping for exactly 1 minute and 20 seconds and exactly 6 mL of lemon juice per cup), so having a tea mug that can get my tea to exactly the perfect temperature for every single sip, no matter how long it takes me to drink my tea (137 F, in case you're interested)? That sounded too good to be true. And yet, it is that perfect. It took a little tweaking at the beginning using the Ember app (Ember actually encourages you to tweak it to perfection; they give suggested temperatures, but they want you to find your exact sweet spot), but then it is zero maintenance after that. Whenever I pour tea into the mug, it can sense that there is fluid in the cup, and it begins the processes of allowing the tea to cool down to the right temperature and then maintaining that temperature until the very last drop. And, I really mean it, the very last drop (as a small note, the last drop is slightly hotter than the rest of the drink because it's been sitting on the heating element longest, but frankly, that's a joy to get a small burst in temperature rather than having the last sip be tepid as I've been used to). I even get an alert on my phone and Apple Watch letting me know that the mug has reached the correct temperature so I can start drinking it at exactly the temperature I wanted. Also, the mug works, for a while, off of the coaster. I keep my coaster on my desk, but I can get about 2 cups of tea between charges (depending on how fast I drink it), so I can have that same temperature expectations when I'm away from my desk. I wish the battery was a bit more substantial (2 hours would have been somewhat ideal) or if there was perhaps a portable charging station that holds a longer charge. Or, I wish an additional coaster was a bit less costly so I could have them at multiple points in my house for more convenient charging. But, now we're just getting into wishlist territory, and none of those are a reasons to knock the product down in rating. There is one design flaw that I think is somewhat problematic, and based on some other reviews, I'm a bit concerned that it will end up shortening the life of the charging coaster. The mug itself is water resistant, which is helpful for a product whose sole purpose is to contain water (it is not water resistant enough to let it run through the dishwasher, but hand washing a mug that I use many times a day is not a problem). However, if water gets on the sides of the mug, it naturally goes down the side, down the curve of the bottom, and into the seam at the rubber ring at the bottom. This is fine, except the charging coaster is not supposed to get any moisture in it at all. I usually wipe the bottom of the mug with a paper towel, touch it to feel if there is any moisture, and still about 30% of the time, when I pick the mug up from the coaster, there is a ring of moisture on the coaster itself. Because using the coaster while drinking from the mug is how you can use it somewhat indefinitely, it's not an option to just leave the mug off the coaster. I have read reviews stating that the charging nodes on the coaster get corroded because of the moisture, and I can see how even the most careful user could run into this issue. Other things I don't love about it: the handle is a bit uncomfortable because it has somewhat sharp edges, and the lip of the mug takes some getting used to for the same reason. They kept the mug walls very thin (it is actually stainless steel coated with ceramic, presumably to both control the temperature through the entire mug more efficiently and to keep the weight of the mug down as it's somewhat heavy because of the electronics stored in the bottom), which is fine, except it lends to sharper edges. I got used to both of those things pretty quickly and haven't thought about it for the last couple of weeks. However, as far as design goes, it's a very attractive mug, and remarkably, the sides are always cool to the touch, even immediately after pouring boiling water into it, so it is clearly an exceptionally designed mug. I could go on and on about it, but the bottom line is that this is, no doubt, a luxury. It feels really hard to justify paying $100+ for a mug. And yet, it has completely transformed how I drink my tea, and every bit for the better. And, aside from a one important design flaw, rarely do I see such perfect implementation of technology. Well done, Ember.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Adam, thank you so much for taking the time to leave a detailed review here! We're glad to hear you've been enjoying your perfect temperature of 137°F in your Ember and appreciate your feedback about the battery life and coaster design - we'd be happy to share this with our team! If you have any additional questions or concerns, please let us know.
Rated 5 out of 5 stars
Awesome mug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im always skeptical on things like this but i got it with my totaltech picks cause it was the best deal. After I linked it to the app I made some hot chicken broth in the mug. Right after my first sip, doggo wanted to go for a walk. Come back from the walk about 20 min later and it was still just as hot. I actually wish it could be just a little hotter than 145, maybe 150, but its still hot. Highly recommend
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendRated 5 out of 5 stars
My New Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this cup for Mothers' Day. I must say it is one of the best gifts I've ever received. Usually I drink 2-3 cups of coffee a day. This sleek cup is perfect, because it is easy to use. You power the cup on by pressing the bottom of the cup. It recharges fast. It fits perfect on my nespresso maker. The app is easy to download and use on the iphone. The app is self-explanatory and does not require much input. I set my cup temperature at 140. I only wish I had the larger ember cup. I washed this cup in dishwater and it worked perfectly the next day.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Happy1, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate this feedback as we continue to improve - if you have any questions or concerns, please let us know. Thank you for your support!
Rated 5 out of 5 stars
Pricy but Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was given one of these a gift, and like it. My daughter expressed interest and since she has a birthday right after Xmas I thought I would get one for her. I'm not one to gulp down my coffee so I like that it keeps it warm for about 1 hour, without needing to be on the charging pad. Wish it were a little larger capacity. 10 oz seems skimpy. Battery life could be a bit longer. I wish it lasted 2 hours (I solve this by using the charging pad as a coaster) I've dropped this cup several times and it survives well. I think this should be about 1/2 the price
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review and sharing this feedback! We're glad to hear you've been enjoying your Ember and have also gifted this to your daughter - we hope she enjoys her mug as well! We do appreciate your feedback as we continue to improve and if you have any questions or concerns, please let us know.
Rated 3 out of 5 stars
It's a luxury item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the mug as a gift. Overall it's okay, but expensive for what it is. It's a 10 oz mug to its brim so it only holds about 8 oz of fluid if you want to be able to carry it without spilling content (from the kitchen to your desk). I've had problems with the app and the mug disconnecting and that's a problem when the mug is full of hot fluid (press the bottom button to reconnect). Ideally you need to stir it, or give the mug a swirl as you drink (empty) the mug since the fluid at the bottom gets noticeably hotter the lower you get. There is some guilty pleasure when you finish something, reach for the mug and your drink is still hot.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Great for slow drinkers!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like most of us these days, I am working from home and using coffee cups instead of travel mugs. Naturally, I am a slow drinker, and I hated that my coffee would always get cold before I could finish it. Then I found the ember 10 oz mug. I'll admit, the price is high, BUT, for me, it has ended up being well worth the price. Ever since buying this mug, I have finished my coffee and teas without any waste. For me, the less than desirable battery life doesn't bother me. Because I work from a desk, I am able to leave the cup on the charging pad which will keep my drinks the perfect temperature all day. If I don't have the mug on the charging pad, I am able to get over an hour of 140 degree coffee or tea. I liked this product so much that I ended up buying one for my mother as a gift and will likely buy the travel mug in the near future.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
Rated 5 out of 5 stars
No more need to reheat my coffee halfway through a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home and while working I tend to neglect my coffee. I’ll go to take a drink and it’s cooled off. This mug keeps it nice and warm until I can finally finish it. No more trips halfway through to reheat my coffee in the microwave.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendRated 4 out of 5 stars
Smart coffee cup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps one cup at desired temperature but needs recharging for another cup.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Cynthia, thanks for your feedback. Here at Ember we always want to hear from our customers when it comes to current or future products. Please know that your Ember Mug can stay warm all day if kept on the charging coaster, allowing you to enjoy back-to-back cups. We recognize that isn't always possible as sometimes you want to enjoy your Mug away from a desk or countertop, but we hope this tip is helpful! Thanks again for your support.
Rated 5 out of 5 stars
Excellent Smart Mug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Smart Mug. Modern and stylish design, long-lasting battery that allows me to enjoy my coffee at the perfect temperature all day.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendRated 5 out of 5 stars
Sleek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and premium! Coffee stays warm for long! Worth it and perfect for a gift.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendRated 5 out of 5 stars
Keeps Coffee Warm!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Ember, which I bought to supplement the one I have. On the days I want two cups of coffee, sometimes I don't want to wait for one recharge before I start my second cup. On the charging pad, it will keep coffee warm all day, but off the pad, the limit is about 90 minutes. The thing I like best is that I get to set the temperature I want through the Ember app.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendRated 4 out of 5 stars
Coffee Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee cup. Wish I would have gotten the 12oz because there’s no room got creamer. Keep coffee hot, must stay on charger for charge to last
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendRated 5 out of 5 stars
Best for a busy mom
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Granted. I never really used it before I was pregnant or had my baby. Now that I am a busy mom. Constantly using it. Especially when I am trying to do all chores and handle a baby. There are times when I do forget about my drink. It would suck when I used a regular mug. Constantly having to reheat. With this mug, i am able to do everything, even have moments I forget I made tea or coffee and when I am finally able to sit down, I can enjoy it hot still. Granted, if its not on the charger, it will die before I can get to it and start to cool down. But i always leave mine on the charger and its great. 10/10 recommend.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendRated 5 out of 5 stars
Yes, it's worth the money if you like hot drinks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought several of these the last 6 years. All are still working, But, the interior paint(?) in the inside is coming off from the only white one I have. The black one seems to be fine of the same age. You should also know the chargers start to fail after a few years, but can be fixed with a soldering iron if you are up for it. I recommend these to every person who asks about it
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendRated 5 out of 5 stars
My happy hubby thanks to Ember mug))!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mug is my husband`s saver )). He cannot drink warm coffee, which is getting cold so fast in the normal cup. This mug is keeping his coffee for so long. My happy hubby thanks to Ember mug))!! Definitely amazing purchase and highly recommended!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendRated 5 out of 5 stars
Perfect temp coffee for a long time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use app connects to the mug for customized temp settings. I leave mu coffee at 130 F and mug keeps it perfect for sipping over time. Also looks great on my home office desk! Is a bit pricey, but pennies added for each cup of coffee enjoye
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendRated 5 out of 5 stars
Ember lasts longer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cup! I enjoy sipping coffee while it is hot and I don’t want to have to gulp it down in order to drink hot coffee. The new improved ember keeps coffee hot for at least an hour at 141 degrees.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendRated 2 out of 5 stars
Too small, short battery life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this mug as a gift. The mug is 10oz which is too small for me and makes me choose a smaller size on my keurig if i want to add creamer. The mug dies very quickly unless you leave it on the charger. It doesn't usually even last for 1 cup of coffee for me. The heating causes my coffee (with cream) to build up a gross film on the sides of the mug
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
No, I would not recommend this to a friend









