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Customer Ratings & Reviews

Your price for this item is $89.99
The comparable value price is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 697 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 697 reviews
  • Rated 5 out of 5 stars

    Perfect Coffee Cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like for your coffee to stay hot this is the perfect cup. Love that it is like an expensive cup with its slim line design. We chose black. Totally recommend this product.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Blondie, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Ember

  • Rated 5 out of 5 stars

    Great gift for mom

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mother for her birthday and she loves it. Easy to use app is well designed. A little connectivity issues at first but was resolved with updated software.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi James, thanks for sharing this with us! We're happy to hear your mother has been enjoying her perfect temperature in her Ember Mug - we appreciate both of your support! Ember

  • Rated 5 out of 5 stars

    The best mug ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is amazing. I am currently a college student who is doing all of my classes online and having my coffee be at the perfect temperature all day simply makes my life a little easier. I used to always get up and microwave my cold coffee to the point it was too hot and by the time I let it cool, it would always be cold. I love being able to control the temperature on my phone. I recommend this product to anyone who is an avid coffee drinker!! Best Buy College Crew members receive products to write honest, unbiased reviews. Reviewers have been provided products free of charge and may have received nominal compensation

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi meg1033, thanks for leaving a review! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is steep but works well. It's stylish and keeps coffee warm. I wish it was a few oz larger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I really like this cup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this cup. It is easy to operate and I no longer have to drink cold tea. I like that I can change the settings from my phone.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi MsMarian, thanks for leaving a review! We're happy to hear you've been enjoying your new Ember Mug - if you have any questions or concerns, please let us know and we'd be happy to help! Ember

  • Rated 5 out of 5 stars

    Absolutely the smartest tea cup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cup! I never accidentally reach over and gulp cold tea or coffee anymore. It reheats and, I can control temp from my phone too. Just wish the larger size was available.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you so much for writing a review! We're glad to hear you've been enjoying your Ember. We appreciate your feedback and will pass this along to our team as we continue to improve! Ember

  • Rated 3 out of 5 stars

    Wish it were hotter!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it’s great to have your coffee never get cold, the max temp by design is 145 deg. Not hot enough for my palette. I’d imagine it’s avoiding some litigation? And be prepared to keep the mug on its stand as the battery dies quickly, probably due to the fact that I have the highest temp selected. Still I no longer have to microwave my coffee to warm it up. If it went several degrees hotter, 4 stars. Would still recommend despite the shortcomings

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Mugg, thanks for leaving a review and sharing this! We hope you can still enjoy your Ember and appreciate this feedback about temp range and battery life. At the moment, our max set temp is 145°F and more battery will be used to maintain this higher set temp, but we can certainly share this with our team as we continue to improve! If you have any other questions or concerns, please let us know. Ember

  • Rated 5 out of 5 stars

    A Hot Cup of Joe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HOT coffee through the last cup and this makes that happen, does not "cook" the coffee and app gives me ability to adjust. Handle is perfect, and rim is not thick so that is perfect too........only thing is that is hold a cup size not a mug size of quantity, but for my expresso maker its perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps drinks (too?) hot

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as advertised. Keep in mind that you do not want to leave the drinks in there for too long as you are essentially cooking your drinks. They will develop some strange flavors after enough time. The app works fine, but the mug is completely unusable without it which is a bit of a negative. Also a tad expensive for what it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warm coffee forever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee warm, love it. Great size too, normal size cup of coffee, easy to use. Great for working from home next to my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Tea Warmer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this om a whim cuz i like gadgets. But it does keep my tea nice and warm at various temps as long as there is liquid in the cup. There is a tea timer in the app which is nice touch. Even tho you can color code it, i’d prefer to just name them. I have two of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the mug. She uses it at work and her coffee or tea stays hot for hours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ember Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Battery lasts only for 30 mins and this version i bought can’t hold that much liquid. App is a little wonky too

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Joshua, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember and appreciate the feedback - we'll be sure to pass that along to our team! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! Ember

  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Warms drinks nicely. Good Build Quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for serious coffee drinkers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife for Christmas. It's amazing how much of a difference it makes when your coffee is continuously at the ideal temperature. Sure, it seems like a lot to spend on a mug and it certainly isn't for everyone, but any coffee aficionado will love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important tip here!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my daughter who always likes her coffee hot while she's drinking a few cups during her work meetings. She loves it! So I decided to get one for myself BUT I use a Keurig coffee maker, always making an 8 oz size cup--problem is I like a lot of cream so I realize the 10 oz cup will be too full, need to get a 14 oz Ember mug! Hopefully it will be on a Deal of the Day soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gift I ever received for my morning coffee at work. Coffee typically gets warm, then lukewarm, then cold as I take too long to drink it as work mixes with my coffee time. Ember solved all of that for me. My coffee stays at a consistent 135 degrees through the entire cup regardless of the time frame. It’s the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mix of mug and technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect gift for the coffee drinkers in your life. Easy to use, easy to clean and provides a clean design throughout.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Earoman33, thanks for leaving a review! We hope you are enjoying your new Ember Mug - if you have any questions or concerns, please let us know and we'd be happy to help! Ember

  • Rated 5 out of 5 stars

    Extravagant game changer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are serious coffee drinkers, and had recently taken to nuking our coffee to keep it hot enough. These cups were an extravagant gift to ourselves and we're thoroughly enjoying them. Our experience has been great, up to and including using the Android app to control temperature and a couple other features. Very pleased. I've ordered another so that I can keep one cup charging while one's in use -- again, very serious coffee drinker here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect gift for the coffee lover in your life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having hot coffee all morning long easy to use, perfect for all hot beverages. Perfect for my at home office.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this! We’re glad to hear you’ve been enjoying your Ember and perfect temperature! Ember