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Customer Ratings & Reviews

Your price for this item is $89.99
The comparable value price is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 697 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 697 reviews
  • Rated 3 out of 5 stars

    Just not worth it for the cost.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I was going to put a value on this cup I would say fair value should be around $68.99, stays at 140 degrees for around 50 minutes by then have to recharge. The solution is to put a charge base where you would sit more often, by then at $40 a base the cost for drinking hot coffee would exceed what I would pay for this kind of setup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t even know this was a thing until I found it wandering around the store, man do I love this product. There are days where I just chill on the couch and forget I have my coffee next to me and it gets cold, now I don’t ever have to worry about it going cold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what it say, keeps the coffee hot.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this under a "I never knew I wanted one" category. I bought it on a whim because I had some rewards saved up and decided something frivolous might be good. I really only like hot coffee so tend to guzzle it before it even gets warm. This does exactly as advertised, keeps it hot. So I find myself sipping not guzzling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish and works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stylish mug keeps coffee at the perfect temperature! Only downfall- we need a second base so the mug can go to the office and stay charged so we don’t need to haul the base from home to use it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish the battery lasted longer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mug, it keeps my coffee nice and toasty. The only reason it’s not a 5 star is even though it says it has an hour and half battery life that doesn’t seem to be the case, the battery will last maybe 20 minutes. About the time it take for me to drink a cup. I’ll drink a cup and then go to get another cup and it says it has low battery and I’ll have to charge it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jose, thanks for leaving a review and sharing this! We’re glad to hear you’ve been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please reach out to us at support@ember.com so we can help! Ember

  • Rated 4 out of 5 stars

    Nice product but pricey

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as is. Easy to use app. A bit pricey though for 10ml mug.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Ediboy, thanks for leaving a review! We're happy to hear you've been enjoying your Ember and appreciate your feedback about price as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish and quality cup. Easy to set up and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for coffee lovers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a present for my mom for the holidays and she's over the moon for it. Keeps her coffee the perfect temperature for hours off the base and all day on it. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Item for Slow Coffee Sippers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful item for someone who enjoys slowly sipping coffee or any warm drink. Easy to set temperature, and works plenty long enough even if not sitting on charging pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drink it like it's hot...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and sister in law, who are both avid tea/coffee drinkers. Both women are always busy with life and careers and this makes it easy for them to enjoy a nice warm/hot cup of their preferred drink of choice daily. Very easy to manage and control via the app and battery holds up very well so far. From my interactions with them, they don't really have any major complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricy and works OK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit small, I ended up getting the 12 OZ version that I like better, and it keeps the drink warm, not hot but it works. I would like to have an option on the cup to change the temp as sometimes it is a pain to find my phone just to get it set up. But I do like it.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi nevenera, thanks for sharing this! We hope you can still enjoy your Ember Mug and appreciate the feedback about size and temp range - we'd be happy to share this with our team as we continue to improve! Ember

  • Rated 5 out of 5 stars

    Works really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my coffee drinker husband. He loves morning coffee but drinks it really slowly. Often 3/4 or 1/2 his coffee was wasted as he didn't want to reheat it over and over to finish it. Now he has enough time to finish the whole cup and he gets to enjoy it at the exact temperature he'd prefer. Only down side is that it is hand wash only, which is obvious since it essentially plugs in.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review and sharing this feedback! We're glad to hear your husband has been enjoying his Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug. Very sleek design and keeps coffee warm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent but it takes too long to recharge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I'm a slow coffee drinker and frequently my coffee would get cold by the time I finish my cup. This solves the problem for me and is near perfect. The only issue is that it takes a long time to recharge. Oh, and the cost is ridiculous. However, I'm a sucker for items that solve life's little annoyances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but created a film at the bottom of mug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works exactly as described but it will eventually create a ring around the inside of the mug where the heat eminates from. This is my second mug and I’ve enjoyed the product. My grandmother also has one and swears by it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my husband one for Christmas! He loves it! It takes a bit of time to charge, but he uses it a lot. Keeps his coffee warm and he doesn’t miss heating it up frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my huband who was always microwaving his coffe to warm it up. He really likes this mug and had no trouble using the app to increase the temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember mug review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug has helped to not only make my morning better but by making my cappuccino hour better. Ember keeps my coffee to my preferred temperature and keeps there till the very last drop. No more cold coffee after 10-15 minutes; and the coffee does not get the burnt taste that it gets when leaving it in the coffee pot. This mug was definitely worth the investment

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We're happy to hear you've been enjoying your Ember and can take your time drinking your coffee at your perfect temperature - thank you for your support! Ember

  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this coffee mug!!! I can take my time and enjoy every hot sip of my coffee! Great because i get really busy at work where i have to come back to my coffee and love that it is always warm. Never have to worry about my coffee getting cold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having to hand wash.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical, but this has been great. It keeps my drink warm all morning, and even remembers my preferred temperature when I don't have the blue tooth on. Love it.

    I would recommend this to a friend