Customer Ratings & Reviews
- Model:
- CM191005US
- |
- SKU:
- 6367430
Customer reviews
Rating 4.5 out of 5 stars with 1537 reviews
(1,537 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Rated 4 out of 5 stars
Greatly Improved my Daily Coffee Experience.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many hot beverages taste surprisingly different at even slightly different temperatures. This mug allows you to find your ideal temperature and it will keep it there for you. The iOS app needs work, but is functional if you can figure out the quirks. Overall I love this mug. If it becomes lost or stolen I will buy a new one immediately.
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Weight
Rated 5 out of 5 stars
Ember
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug, works amazingly with the app to keep exactly the right temperature! Feels good and isn’t too heavy.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Size
Rated 5 out of 5 stars
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this mug. The fact that it keeps her coffee warm has won her over. She wants a bigger one.
I would recommend this to a friend Rated 5 out of 5 stars
Wife loves this cup for work. #brownie points
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this cup for my wife for almost free. It popped up on the member sales of the month, and with the money I got back from using my Best Buy credit card from prior purchases only paid $10.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend- Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 2 out of 5 stars
Not suitable for casual mornings.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So it works fine without the app, but the app is required to increase the temperature. The reason i returned it is because the battery only lasts an hour or so. Unless you're able to set it on the charger in between sips, it doesnt stay hot long enough in my opinion. Its probably ok at an office desk, but just isn’t practical for couch drinking. Plus, you obviously can't microwave it so we inevitably end up transferring the drink to a different cup when the nattery dies.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Rose Gold
No, I would not recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Bluetooth connectivity
Rated 4 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the app won't recognize the mug- have to go thru the pairing process again but, it does what it says it will do! I tend to forget my tea/coffee while working but now with this mug, that's an issue! (First world problems, amirite?)
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Gold
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Kish, thanks for leaving a review! We're happy to hear you've been enjoying your Ember so far and appreciate the feedback in regard to the app. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
Rated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cup size is perfect. You can enjoy your hot coffee for a longer duration.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend- Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Every sip is as good as the first!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my new Ember Mug. It keeps my coffee the perfect temperature and the app is easy to use.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Wife loves this!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas Gift for wife that is working great! Very simple to use once you download the app that’s able to control your temp settings. Simple hand wash then place on charging dock when done. She loves it, perfect for when she is at work or weekend mornings!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Rico, thanks for leaving a review! We’re glad to hear your wife has been enjoying her Ember, especially during her weekend mornings!
- Pros mentioned:Temperature control
Rated 4 out of 5 stars
Heats your drink, every time
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For all intents and purposes it does what it claims to do well, keep coffee warm. I had to dock it one star because it’s not a flawless device. The app is mediocre and it’s unclear at times what the temperature your mug is set to heat to without the app. That’s my #1 issue - the reliance on the app. Some physical tools to increase/decrease the temperature on the mug itself would make this perfect. The other issue I noticed is no matter what type of coffee I make - pour over, espresso, latte, drip - after I’m finished drinking there is a pile of fine crystals about the size of a dime at the bottom of my cup. If I drink the same drinks in a regular mug that never happens. I can only assume the heating element is causing them to form, and it wouldn’t be an issue if they weren’t so unpleasant to accidentally drink.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Nanobyte, thanks for taking the time to leave a review! We hope you can still enjoy your Ember and appreciate your feedback as we continue to improve. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
Rated 5 out of 5 stars
Ember mug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how this mug keeps my coffee hot and is simply to set up
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Perfect Coffee Mug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great for morning coffee! It keeps it at the perfect temperature for me. I love it!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Quality
Rated 5 out of 5 stars
Mom approves!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice mom loved it and she says that she uses it daily
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Quality, Temperature control
Rated 5 out of 5 stars
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have tried a couple of these for my wife (who is constantly microwaving her coffee keep it warm). This is the only one that has kept her from doing that - quality product (get what you pay for I guess - not cheap)
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 5 out of 5 stars
Great product, could improve
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The only drawback is that it doesn’t charger on the charger while there is liquid in it. The charge also doesn’t last very long if you like your coffee as hot as the cup allows (145)
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
nice cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it does the job keep the coffee hot easy to set up
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend Rated 5 out of 5 stars
Great cup!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this cup. Bought the 10 oz, perfect size. Sits on my end table. Great having a hot drink every night.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendRated 4 out of 5 stars
Great buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing cup. It keeps my coffee hot for a long time!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend- Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Great gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife for Christmas, and now she is getting me one for my birthday. Awesome gift for someone who has to constantly reheat their same cup of coffee. Maintains temp, and easy to clean (hand wash).
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 4 out of 5 stars
Good cups
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and use. The plate is a bit bulky in the way the cord is hard to handle. The app is incredibly easy to use and the cup reaches its designated temperature quickly which is nice. Wish that it would charge faster is my only gripe.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to charge time as we continue to improve - if you have any additional questions or concerns, please let us know!









