Customer Ratings & Reviews
- Model:
- CM191005US
- |
- SKU:
- 6367430
Customer reviews
Rating 4.5 out of 5 stars with 1537 reviews
(1,537 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Rated 4 out of 5 stars
Nice product, works well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was gift for my wife. She loves it. It gets used every day in her office. It keeps her coffee piping hot, sitting on the charging plate. When used on the couch, reading a book... It lasts just long enough to enjoy a cup or two. I think she programmed it once, and it's worked fine ever since. But, it's expensive. I don't understand why so much.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi JonJ, thanks for taking the time to leave a review here! We're glad to hear your wife has been enjoying her Ember Mug so far and appreciate your feedback in regard to price as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature controlCons mentioned:Size
Rated 3 out of 5 stars
Pricy and works OK
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a bit small, I ended up getting the 12 OZ version that I like better, and it keeps the drink warm, not hot but it works. I would like to have an option on the cup to change the temp as sometimes it is a pain to find my phone just to get it set up. But I do like it.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi nevenera, thanks for sharing this! We hope you can still enjoy your Ember Mug and appreciate the feedback about size and temp range - we'd be happy to share this with our team as we continue to improve!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Work from home best friend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic value. I work from home and love my Ember mug. I had the first version and it lasted me for roughly 3 1/2 years, it was time to upgrade and the copper V2 edition is sweet.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Thank God
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered for wife for mother's day. Was complaining every time she sat down to drink her coffee it was cold. Not anymore
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Rose Gold
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Love it!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this coffee mug!!! I can take my time and enjoy every hot sip of my coffee! Great because i get really busy at work where i have to come back to my coffee and love that it is always warm. Never have to worry about my coffee getting cold!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 4 out of 5 stars
Great for coffee lovers!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive mug for sure but if you're someone like me that drinks coffee all day long then this is a nice to have. Keeps drinks nice and hot! Quality of the product is too notch.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Stainless Steel
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Worth having to hand wash.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical, but this has been great. It keeps my drink warm all morning, and even remembers my preferred temperature when I don't have the blue tooth on. Love it.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Love this mug.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this mug. It keeps my coffee at the desired drinking temp for long enough to drink it with small children around. Iykyk.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Quality
Rated 5 out of 5 stars
Love it!
|Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second time purchasing this mug because they are just that great! I’ve had my first one for a couple of years and it’s going strong, this time i’m gifting one.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Simply The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Wife simply LOVES this Tea/Coffee cup. the technology behind this is simply amazing. No more aluminum foil to place on top of her cup to keep the heat in. she simply sets the tempter using her bluetooth phone and it remains that temp till the drink is done. A little expensive but worth it.. PS I purchased another one for my sisters birthday present.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear your wife has been enjoying her Ember - we hope your sister enjoys hers as well. We appreciate the feedback in regard to price, but if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Rated 4 out of 5 stars
Great but created a film at the bottom of mug
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works exactly as described but it will eventually create a ring around the inside of the mug where the heat eminates from. This is my second mug and I’ve enjoyed the product. My grandmother also has one and swears by it.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
A must for coffee drinkers
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for someone who loves hot drinks but takes too long to finish them. It keeps the drink warm to a preferred temperature and you can personalize the light to your favorite color
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Can Warm Your Frozen Heart
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You are not you when you have to drink your tea cold. This mug has never failed to keep me happy and warm enough to thaw a frozen heart. You will never be cranky again! Only slightly disappointed in the fact that the battery lasts 3hr. But if you are constantly at your desk it really doesn't matter.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Great Mug
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug and keeps my coffee at the perfect temperature. When I forget my coffee at my desk, I dont have to worry about it getting cold anymore.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
It’s a winner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband drinks coffee everyday and has a ton of mugs. I took a chance, and it was a hit. He loves the mug and doesn’t waste coffee because it’s stays hot longer. He loves the app, he’s such a techy.
I would recommend this to a friend - Pros mentioned:Design, Temperature control
Rated 5 out of 5 stars
Keeps your coffe warm for hours
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps your coffee warm for hours! Great design and sleek look.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Sherman, thanks so much for sharing! We're happy to hear you've been enjoying your Ember!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Nice and hot.Always.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mug is great!! Heat it up and stays worm. Perfect for my morning coffee. Always forget to drink it quick and gets cold. This solves that problem.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Keeps the drink at a perfect temperature
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife. She loves hot drinks, but the tumblers usually keep the drinks too hot for a long time and regular ceramic mugs do not keep the drinks hot enough. This is perfect for her because she can keep it on her desk as she works and keeps the drink at the perfect temperature.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best mug ever!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug outlasts your back-to-back meetings! No more ending your conference calls and going back to a cold cup of coffee. Easy to clean, maintain and charge. Have had this mug for 5 months now with daily use and have not encountered any problems whatsoever. Love this mug!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
No more cold coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice solution to a problem I didn't know I had. I like not having to deal with cold coffee anymore. After washing and charging the mug, there's a small ring of water on the charger base no matter how carefully we wash and dry it. Hopefully, this won't cause any issues with the life of the mug.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you for leaving a review! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug. Thank you for the feedback! We can recommend placing the mug with the gold rings face down on a dry towel or allowing it to airdry for 15-20 minutes to allow it to fully dry - we appreciate your support!









